UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, DC 20549 FORM 10-K ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the fiscal year ended December 31, 2003 Commission file number 0-15938 FARMSTEAD TELEPHONE GROUP, INC. (Exact name of registrant as specified in its charter) Delaware 06-1205743 (State or other jurisdiction of (I.R.S. Employer Identification No.) incorporation or organization) 22 Prestige Park Circle, East Hartford, CT 06108-3728 (Address of principal executive offices) (Zip Code) Registrant's telephone number, including area code: (860) 610-6000 Securities registered under Section 12(b) of the Act: Title of each class Name of each Exchange on which registered Common Stock, $.001 par value American Stock Exchange Securities registered pursuant to Section 12(g) of the Act: None Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes [X] No [ ] Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [ ] Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Act). Yes [ ] No [X] The aggregate market value of the voting and non-voting common equity held by non-affiliates, computed by reference to the closing price on the last business day of the registrant's most recently completed second fiscal quarter, was $1,822,159. As of February 29, 2004, the registrant had 3,311,601 shares of $0.001 par value Common Stock outstanding. DOCUMENTS INCORPORATED BY REFERENCE Portions of the registrant's Proxy Statement to be filed with the Securities and Exchange Commission in connection with the Annual Meeting of Stockholders to be held June 10, 2004 are incorporated by reference into Part III, Items 10 through 14 hereof. Certain exhibits filed with this registrant's prior registration statements and forms 10-K are incorporated by reference into Part IV of this Report. TABLE OF CONTENTS TO FORM 10-K PART I Page ---- ITEM 1. BUSINESS 3 ITEM 2. PROPERTIES 7 ITEM 3. LEGAL PROCEEDINGS 7 ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS 7 PART II ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS 7 ITEM 6. SELECTED FINANCIAL DATA 9 ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 9 ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 19 ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 19 ITEM 9A. CONTROLS AND PROCEDURES 19 PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT 19 ITEM 11. EXECUTIVE COMPENSATION 19 ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS 20 ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS 20 ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES 20 PART IV ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K 20 SIGNATURES 21 2 PART I ITEM 1. BUSINESS GENERAL Farmstead Telephone Group, Inc. ("Farmstead", the "Company", "we", or "our") was incorporated in Delaware in 1986. We are principally engaged as a provider of new and used Avaya, Inc. ("Avaya") business telecommunications parts, complete systems, and services. We provide used "Classic Avaya(TM) " telecommunications equipment pursuant to an "Authorized Remarketing Supplier Program" with Avaya, under which we are one of only five companies nationwide so authorized. We also offer Avaya's full-line of new telecommunications parts and complete systems as an Avaya-certified "Gold Dealer". Our service revenues are under the aegis of our "2 Star" Avaya Services Agreement. Our product offerings are primarily customer premises-based private switching systems and peripheral products, including voice messaging products. We also provide telecommunications equipment installation, repair and refurbishing, short-term rental, inventory management, and related value-added services. A portion of our revenues is also derived from the sale of Avaya maintenance contracts. We sell our products and services to large and mid-size, multi-location businesses, as well as to small businesses, government agencies, and other equipment resellers. Effective February 1, 2001, we entered into a joint venture agreement with TriNET Business Trust ("TriNET"), forming a limited liability corporation operating under the name of InfiNet Systems, LLC ("InfiNet"). Under the agreement, we had a 50.1% ownership interest, and TriNET had a 49.9% ownership interest. Based in East Hartford, Connecticut, InfiNet was organized for the purpose of selling new Avaya telecommunications systems primarily to customers within the State of Connecticut and various counties in the State of New York. Effective January 1, 2002, we acquired TriNET's 49.9% ownership interest in InfiNet. During 2002, however, we changed our business strategy concerning the use of InfiNet, downsizing its operating activities by eliminating its entire workforce and fulfilling systems sales orders directly through Farmstead, which acquired its own systems dealer license in 2002. As a result, InfiNet has since been inactive. Our revenue has declined significantly over the past three years. Revenue for the years ended December 31, 2003, 2002 and 2001 was $14.68 million, $19.15 million and $33.34 million, respectively. The decline in revenue is attributable primarily to the effect of general economic conditions prevailing in the United States and resulting reduced business spending on enterprise communications equipment. The decline in revenue has also been the prime contributor to our net losses for the years ended December 31, 2003, 2002 and 2001 of $709,000, $2,530,000 and $1,708,000, respectively. Accordingly, we have tried to reduce our losses and return to profitability through cost reductions and by broadening our product offerings. Our current strategy is to become less dependent on parts sales, and become more of a systems and applications solutions provider. We will expand our product offerings beyond traditional voice communications products by offering Internet Protocol, or IP, telephony products and unified communications products including voice messaging. Because we believe that business capital spending on enterprise communications equipment will not significantly improve over the short-term, we expect to have continued pressure on our ability to increase revenues over current levels. PRODUCTS EQUIPMENT --------- We sell a wide range of Avaya's traditional voice telephony parts and systems, including Avaya's most advanced enterprise voice communications system marketed under the DEFINITY(R) and MultiVantage product lines. These server based product lines provide reliable voice communication and offer integration with an enterprise's data networks. They support a wide variety of voice and data applications such as call and customer contact centers, messaging and interactive voice response. This product also facilitates the ongoing transition at many enterprises from traditional voice telephony systems to advanced systems that integrate voice and data traffic and deploy increasingly sophisticated communications applications, including "voice over internet protocol (VOIP)", popularized with Avaya's IP Office product family. For smaller enterprises or small locations of larger ones, we offer Avaya's, medium to small user voice communications products, marketed under the MERLIN MAGIX(TM), SPIRIT(R) and PARTNER(R) Communications Systems product families. We also offer Avaya voice messaging and unified messaging products such as OCTEL(R) Messaging and INTUITY(tm) AUDIX(R) Messaging, as well as the latest messaging release called Modular Messaging. 3 Equipment sales consist of both sales of complete systems and software applications, and sales of new and refurbished parts (commonly referred to as "aftermarket" sales). Refurbished products are primarily sold under the Classic Avaya(TM) label pursuant to a licensing agreement with Avaya. Aftermarket parts primarily consist of telephone sets and circuit packs, and other system accessories such as headsets, consoles, speakerphones and paging systems. Equipment sales revenues accounted for approximately 88%, 90% and 93% of total revenues in 2003, 2002 and 2001, respectively. SERVICES AND OTHER REVENUE -------------------------- We are committed to respond to our customers' service or project- oriented telecommunications needs, and believe these services help differentiate us from our competitors, as well as contribute to longer- lasting customer relationships and incremental equipment sales. Services include: Installation Services: We use Avaya and, to a lesser degree, other equipment installation companies on a subcontract basis to install telecommunication parts and systems nation-wide, as well as to perform equipment moves, adds and changes. Repair and Refurbishing: We perform fee-based telecommunications equipment repair and refurbishing services. Until 2003, these services were provided through a combination of our in-house refurbishing center and the use of subcontract repair shops. The in-house work primarily consisted of cleaning, buffing and minor repairs, while major repairs of equipment, including repair of circuit boards, was outsourced. By the end of 2003, we had outsourced all equipment repair and refurbishing services to outside repair shops. Equipment Rentals: We provide rentals of equipment on a month-to- month basis, servicing those customers that have temporary, short-term equipment needs. Other Services: Our technical staff currently provides system engineering and configuration, project management, and technical "hot line" telephone support services. Other Revenue: A portion of our revenues is derived from the sale of Avaya communications equipment maintenance contracts. In these transactions we act as a sales agent of Avaya, and the service obligations are borne entirely by Avaya. Our combined service and other revenues accounted for 12%, 10% and 7% of total revenues in 2003, 2002 and 2001, respectively. The largest individual component, installation services, accounted for 9%, 8% and 6% of total revenues in 2003, 2002 and 2001, respectively. RELATIONSHIP WITH AVAYA INC. Avaya is one of the leading providers of communications products in the United States. Avaya provides support to the telecommunications equipment aftermarket by offering installation and maintenance services for its products purchased by end-users through equipment resellers. Equipment resellers like us may also, with various restrictions, utilize Avaya documentation, technical information and software. Avaya also generally provides up to a one-year warranty on its products. Avaya generally provides maintenance of Avaya equipment sold by us. Our relationship with Avaya is on three main fronts. First, we are a part of Avaya's Authorized Remarketing Supplier ("ARS") aftermarket program as an ARS Dealer (the "ARS Agreement"), selling Classic Avaya(TM) products to end-users nationwide. The ARS Agreement expires December 31, 2004; however it shall automatically renew for an additional one-year term unless written notice is given by either party of its intent not to renew thirty days in advance of the termination date. Classic Avaya(TM) products are defined as used Avaya PBX system and key system parts that have been refurbished under Avaya quality standards, and sold with a Classic Avaya label. We are currently one of only five appointed ARS Dealers, none of whom has been granted an exclusive territory. The ARS Agreement also allows us to sell certain new Avaya PBX products and voice processing products to end-users, including government agencies. Second, we are an Avaya-certified Gold Dealer, authorized to sell new voice and data systems and applications. And third, Farmstead is a "2 Star" Services partner selling Avaya installation, maintenance, and moves, adds and changes (MAC) products. 4 Under the ARS Agreement with Avaya, we are required to pay fees to Avaya based upon a percentage (currently 6.5%) of the sales price of Classic Avaya(TM) products sold by us. We also required to pay fees to Avaya based upon a percentage (currently 15%) of the sales price of Classic Avaya(TM) products sold through the Company's call center. The Company recorded in cost of revenues approximately $323,000, $507,000 and $1,341,000 of fee expense in 2003, 2002 and 2001, respectively. We believe that our relationship with Avaya is satisfactory. Avaya is currently considering replacing the ARS program with a successor program which would allow the ARS companies, as well as non-ARS companies, to purchase refurbished "Classic Avaya" equipment directly from Avaya. We cannot predict whether the ARS program will continue throughout 2004 or what the terms and conditions of any successor program might be or how it might impact us. We believe that should the ARS program not be renewed, it will not have a material adverse impact on our ability to sell refurbished equipment. MARKETING AND CUSTOMERS We market our product offerings nationally through a direct sales staff, which includes salespersons located along the Eastern seaboard, and other areas of the country. Since 1999, we have also marketed Avaya products through a call center operation. Our customers range from large and mid-sized, multi-location corporations, to small companies, and to equipment wholesalers, dealers, and government agencies and municipalities. End-user customers accounted for approximately 91%, 83% and 86% of our total revenues in 2003, 2002 and 2001, respectively, while sales to dealers and other resellers accounted for approximately 9%, 17% and 14% of revenues during the same respective periods. We have thousands of customers and, during the years ended December 31, 2003, 2002 and 2001, no single customer accounted for more than 10% of revenues. We do not consider our business to be seasonal. COMPETITION We operate in a highly competitive marketplace. Over the years, our marketplace has become subject to more rapid technological change as communications systems have been evolving from stand-alone voice systems to more highly integrated, software-driven systems. Since we principally sell Avaya products, our competitive position in the marketplace is highly dependent upon Avaya's ability to continue to be a market leader in the product lines that we sell. Our competitors principally include Avaya and other new equipment manufacturers that similarly compete against Avaya products, including Nortel Networks Corporation, Siemens Aktiengesellschaft, Alcatel S.A. and NEC Corporation along with their local and regional dealers, and other Avaya business partners. In the sale of Classic Avaya(TM) products, we compete with the other Avaya-designated ARS Dealers. We believe that key competitive factors in our market are price, timeliness of delivery, service and product quality and reliability. Due to the reduction in business capital spending on telecommunications products, which has developed in the U.S. over the past few years, competitive pressures have intensified. We also anticipate intensified competition from larger companies having substantially greater technical, financial and marketing resources, as well as larger customer bases and name recognition. As the industry further develops voice and data converged products, we anticipate encountering a broader variety of competitors, including new entrants from related computer and communication industries. SUPPLIERS Our agreement with Avaya requires us to purchase new equipment from a designated "master distributor", and accordingly we have used Catalyst Telecom ("Catalyst") as our primary supplier over the last several years. The performance of this distributor in meeting our product and delivery demands has been satisfactory to date. Should there be an adverse change in Catalyst's performance, we would have the ability to contract with another "master distributor" to supply us with new Avaya telecommunications equipment. We acquire used equipment from a variety of sources, depending upon price and availability at the time of purchase. These sources include other secondary market equipment dealers, leasing companies and end-users. The equipment so acquired may be in a refurbished state and ready for resale, or it may be purchased "as-is", requiring repair and/or refurbishing prior to its resale. We are not dependent upon any single supplier for used equipment. The Company believes that the availability of used equipment in the marketplace is presently sufficient to enable the Company to meet its customers' used equipment delivery requirements. 5 PATENTS, LICENSES AND TRADEMARKS No patent is considered material to our continuing operations. Pursuant to agreements in effect with Avaya, we may utilize, during the term of these agreements, certain Avaya designated trademarks, insignia and symbols in our advertising and promotion of Avaya products. We operate under a license agreement with Avaya, in which we were granted a non- exclusive license to use the Classic Avaya(TM) trademark in connection with the refurbishing, marketing and sale of Avaya products sold under the ARS Agreement. Under this agreement, we are required to pay fees to Avaya based upon a percentage of the sales price of Classic Avaya(TM) products that we sell. For more information on these fees, refer to the above section "Relationship With Avaya Inc." The license agreement expires December 31, 2004; however it shall automatically renew for an additional one-year term unless written notice is given by either party of its intent not to renew thirty days in advance of the termination date. RESEARCH AND DEVELOPMENT We did not incur any research and development expenses during the three years ended December 31, 2003, and research and development activities are not material to our business. BACKLOG The backlog of unshipped orders believed to be firm was approximately $397,000 at December 31, 2003, compared to $1,010,000 at December 31, 2002. We expect this entire backlog to ship and be recognized as revenue during the current fiscal year. EMPLOYEES At December 31, 2003, we had 60 full-time employees. Our employees are not represented by any organized labor union and are not covered by any collective bargaining agreements. WEBSITE ACCESS TO SEC FILINGS We maintain an Internet website at www.farmstead.com . We make available free of charge through our Internet website our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. EXECUTIVE OFFICERS OF THE REGISTRANT First Became An Executive Name Age (1) Officer in Position(s) Held --------------------- ------- ---------- -------------------------------------------------- George J. Taylor, Jr. 61 1984 Chairman of the Board, President, Chief Executive Officer Michael R. Johnson 57 2001 Executive Vice President Robert G. LaVigne 52 1988 Executive Vice President, Chief Financial Officer, Secretary, TreasurerGeorge J. Taylor, Jr., Chairman of the Board of Directors and Chief Executive Officer of the Company (including its predecessors) since 1984, and President since 1989. Member of the Compensation Committee of the Board of Directors (until February 24, 1998). President of Lease Solutions, Inc. (formerly Farmstead Leasing, Inc.), a business products and automobile leasing company, from 1981 to 1993. Vice President - Marketing and Sales for National Telephone Company from 1977 to 1981. Mr. Taylor was one of the founders of the National Association of Telecommunication Dealers, has been a member of, or advisor to, its Board of Directors since its inception in 6 1986, and for two years served as its President and Chairman. Brother of Mr. Hugh M. Taylor, a Director of the Company. Michael R. Johnson, Executive Vice President since August, 2001. Sales Vice President, Avaya Inc. from 2000 to 2001; Vice President - Global Accounts, Lucent Technologies, from 1996 to 2000. From 1979 though 1996, Mr. Johnson held various product management and sales management positions with AT&T Corporation. While employed by Avaya, Lucent and AT&T, Mr. Johnson was assigned sales management responsibilities covering many of their largest commercial customers located in New York. Robert G. LaVigne, Executive Vice President since July 1997. Chief Financial Officer, Corporate Secretary and Treasurer since 1988. Vice President - Finance & Administration from 1988 until July 1997. Director of the Company from 1988 to 2001. Controller of Economy Electric Supply, Inc., a distributor of electrical supplies and fixtures, from 1985 to 1988. Corporate Controller of Hi-G, Inc., a manufacturer of electronic and electromechanical components, from 1982 to 1985. Certified Public Accountant. ITEM 2. PROPERTIES As of December 31, 2003, we occupied two buildings in East Hartford, CT, aggregating 49,897 square feet of office and warehouse space under lease contracts expiring December 31, 2004. The leases contain two, three- year renewal options. We also lease 1,700 square feet of office space in New York, NY under a non-cancelable lease expiring March 31, 2005. This lease contains one, two-year renewal option. We are currently in the process of renegotiating our East Hartford, CT building leases. Effective April 1, 2004, we expect to enter into an agreement to terminate without penalty our existing lease on one of the buildings containing 15,137 square feet of warehouse space. We also expect to enter into a new lease agreement on the building containing our principal offices and distribution center, replacing the existing lease. Under the new agreement, we expect to lease approximately 25,000 square feet for a period of ten years and nine months commencing April 1, 2004. We will have the option to terminate this lease effective December 31, 2009, and the lease will contain one five-year renewal option. If new or additional space is required, we believe that adequate facilities are available at competitive prices in the immediate areas of our current operations. ITEM 3. LEGAL PROCEEDINGS From time to time we are involved in legal proceedings arising in the ordinary course of business. There is no litigation pending that could have, individually or in the aggregate, a material adverse effect on our financial position, results of operations or cash flows. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS No matter was submitted to a vote of security holders in the fourth quarter of the fiscal year covered by this report. PART II ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS Our Common Stock is traded on the American Stock Exchange, under the symbol "FTG". The following securities were traded on the American Stock Exchange under the following symbols until June 30, 2002, at which time they expired and were delisted: Warrants issued in our 1987 initial public offering ("IPO Warrants") - "FTG.WS"; Redeemable Class A Common Stock Purchase Warrants - "FTG.WS.A"; Redeemable Class B Common Stock Purchase Warrants - "FTG.WS.B". The following sets forth the range of quarterly high and low sales prices for these securities, for the two years ended December 31, 2003 (there was no trading in periods where no prices are indicated): 7 Common Stock IPO Warrants ----------------------------- ---------------------------- 2003 2002 2003 2002 ------------ ------------- ------------ ------------ Quarter Ended High Low High Low High Low High Low ------------ ---- ---- ----- ---- ---- ---- ---- ---- March 31 $.35 $.21 $ .92 $.66 - - - - June 30 .71 .26 1.14 .57 - - $.01 $.01 September 30 .85 .41 .79 .21 - - - - December 31 .82 .57 .37 .21 - - - - Class A Warrants Class B Warrants ----------------------------- ---------------------------- 2003 2002 2003 2002 ------------ ------------- ------------ ------------ Quarter Ended High Low High Low High Low High Low ------------ ---- ---- ----- ---- ---- ---- ---- ---- March 31 - - - - - - $.04 $.04 June 30 - - $.02 $.01 - - .02 .02 September 30 - - - - - - - - December 31 - - - - - - - - There were 3,311,601 and 3,298,958 common shares outstanding at December 31, 2003 and 2002, respectively. There were 183,579 IPO Warrants, 1,137,923 Class A Warrants and 1,137,923 Class B Warrants outstanding at the time of their June 30, 2002 expiration. As of December 31, 2003 there were 509 holders of record of the common stock representing approximately 2,400 beneficial stockholders, based upon the number of proxy materials distributed in connection with our 2003 Annual Meeting of Stockholders. We have paid no dividends and do not expect to pay dividends in the foreseeable future as we intend to retain earnings to finance the growth of our operations. Pursuant to a revolving credit agreement with Business Alliance Capital Corporation, we are prohibited from declaring or paying any dividends or making any other distribution on any of the shares of our capital stock, without the prior consent of the lender. EQUITY COMPENSATION PLAN INFORMATION Securities authorized for issuance under equity compensation plans as of December 31, 2003: Number of securities remaining available Number of for future issuance securities to be Weighted-average under equity issued upon exercise price of compensation plans exercise of outstanding (excluding securities outstanding options, options, warrants reflected in column warrants and rights and rights (a)) Plan Category (a) (b) (c) --------------------------------------------------------------------------------------------------- Equity compensation plans approved by security holders 1,870,706 $1.73 1,137,500 Equity compensation plans not approved by security holders - - - --------------------------------------------------------------------------------------------------- Total 1,870,706 $1.73 1,137,500 =================================================================================================== 8 ITEM 6. SELECTED FINANCIAL DATA (In thousands, except per share amounts) Years ended December 31 -------------------------------------------------------------------------------------------------- 2003 2002 2001 2000 1999 Revenues $14,680 $19,150 $33,339 $42,786 $32,871 Income (loss) from continuing operations (709) (2,530) (1,708) 1,753 57 Income (loss) from continuing operations per common share: Basic and diluted (.21) (.77) (.52) .54 .02 Total Assets 5,291 5,873 10,342 15,494 15,657 Long term debt - - - 1,726 4,578 Stockholders' equity 3,291 4,029 6,531 8,202 6,417 Dividends paid - - - - - -------------------------------------------------------------------------------------------------- ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS Cautionary Statement Regarding Forward-Looking Statements The discussions set forth below and elsewhere in this Annual Report on Form 10-K contain certain statements, based on current expectations, estimates, forecasts and projections about the industry in which we operate and management's beliefs and assumptions, which are not historical facts and are considered forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 (the "Act"). Forward- looking statements include, without limitation, any statement that may predict, forecast, indicate, or imply future results, performance, or achievements, and may contain the words "believe", "will be", "will continue", "will likely result", "anticipates", "seeks to", "estimates", "expects", "intends", "plans", "predicts", "projects", and similar words, expressions or phrases of similar meaning. Our actual results could differ materially from those projected in the forward-looking statements as a result of certain risks, uncertainties and assumptions, which are difficult to predict. Many of these risks and uncertainties are described under the heading "Risk, Uncertainties and Other Factors That May Affect Future Results" below. All forward-looking statements included in this document are based upon information available to us on the date hereof. We undertake no obligation to update publicly any forward-looking statements, whether as a result of new information, future events or otherwise. In addition, other written or oral statements made or incorporated by reference from time to time by us or our representatives in this report, other reports, filings with the Securities and Exchange Commission ("SEC"), press releases, conferences, or otherwise may be forward-looking statements within the meaning of the Act. Overview For the year ended December 31, 2003, we reported a net loss of $709,000 or $.21 per share on revenues of $14,680,000. This compares with a net loss of $2,530,000 or $.77 per share on revenues of $19,150,000 recorded for the year ending December 31, 2002. The net loss for 2002 included (i) a $455,000 charge to fully reserve for all deferred tax assets; (ii) $333,000 in inventory valuation charges and (iii) a $101,000 charge to write off all recorded goodwill arising from the acquisition of InfiNet. The 23% decline in sales revenues in 2003 was again a reflection of the continued softness in corporate buying in the telecommunications equipment sector. There have, however, been some signs of improvement in our industry as evidenced by improved operating results from some of the key manufacturers, and we are encouraged by an increase in sales quotation activities. Our overall strategy has been to properly size our business in relation to current revenue run-rates, while preserving our key technical resources that are critical to maintaining and growing a systems and services business. We have remained in a somewhat defensive posture, attempting to offset the financial impact of a reduced revenue stream by reducing, more tightly controlling, and deferring where possible, operating costs and expenses. As a result, despite the year-over-year revenue decline, we managed to reduce our comparative net loss by 72% (57% excluding the 2002 charges noted above). We accomplished this through (i) increasing our profit margins from 19% to 26% through new revenue opportunities such as selling Avaya maintenance contracts, personnel reductions, improved product buying and outsourcing equipment repair operations; and (ii) reducing our selling, general and administrative expenses by 21% year-over-year. 9 Having made substantial progress in reducing costs and increasing profit margins, our primary business focus for the near term will center on strategies to increase sales revenues. We believe that our return to profitability will now be driven more so by increasing sales levels than from further cost reductions. To that end, we have been hiring additional experienced salespersons to provide more coverage of existing and potential customers located within the market areas that we serve; broadening our product offerings; and increasing the marketing of our products and capabilities, including our on-line electronic ordering system. However, should there be a continuation of operating losses, we will implement further cost and infrastructure reduction measures as deemed necessary, which may hinder the execution of our long-term growth plans. As further described in the Liquidity and Capital Resources section below, our current cash position and borrowing capacity could be a limiting factor to our growth, particularly if operating losses continue or, if growth is predominantly in the systems products since under our current loan agreement, we are prohibited from borrowing against receivables generated by systems sales until such time as the systems are installed. Under these circumstances, we could deplete our cash, borrowing availability and/or require a higher credit line. However, as of December 31, 2003, we had $3.1 million in working capital and no bank debt. Additional information on our results of operations and financial condition for the year ended December 31, 2003 follows below. Results of Operations Year Ended December 31, 2003 Compared To 2002 Revenues Year Ended December 31, -------------------------------- (Dollars in thousands) 2003 % 2002 % -------------------------------------------------------------------- End-user equipment sales $11,561 79 $14,116 74 Equipment sales to resellers 1,368 9 3,205 17 -------------------------------------------------------------------- Total equipment sales 12,929 88 17,321 91 -------------------------------------------------------------------- Services 1,520 10 1,799 9 Other revenue 231 2 30 - -------------------------------------------------------------------- Total services and other revenue 1,751 12 1,829 9 -------------------------------------------------------------------- Consolidated revenues $14,680 100 $19,150 100 ==================================================================== Equipment Sales. Total equipment sales for the year ended December 31, 2003 were $12,929,000, down $4,392,000 or 25% from the comparable 2002 period. The decrease consisted of a $2,555,000 or 18% decline in end-user sales, and a $1,837,000 or 57% decline in equipment sales to resellers ("wholesale sales"). End-user sales consist of both parts sales (new and refurbished), and systems sales (complete systems and system upgrades). We attribute these sales declines in part to a continuing soft market for telecommunications equipment and to the following: (1) the turnover of sales personnel during the past year and the concurrent hiring and training of new salespersons and; (2) increased competition for sales, which has resulted in increased sales price discounting in order to capture business. During 2003, we have continued a strategy of diversifying our product offerings by marketing the sale of complete telecommunications systems to our customer base. This is a growth strategy, designed to augment our long- established aftermarket parts business that continues as our primary source of revenues. Our goal is to balance our sales effort to sell systems, parts and services. For the year ended December 31, 2003 system sales were $3,127,000, up 18% from the prior year period. Significant portions of our equipment sales revenues are derived from "Business Partner" relationships with Avaya. For the past several years, Avaya has been pursuing a strategy of more fully utilizing its dealer channel as a revenue source. Through our relationships with various Avaya sales personnel, we are often referred Classic Avaya parts business by Avaya. Such referrals however, have been subject to fluctuation as Avaya's direct sales business fluctuates. Services and Other Revenue. For the year ended December 31, 2003, service revenues were $1,520,000, down $279,000 or 16% from 2002, primarily attributable to lower installation revenues. For the year ended December 31, 2003, other revenue was $231,000, up $201,000 from 2002. Other revenue consisted primarily of commissions earned from selling Avaya maintenance contracts. In these transactions we act as a sales agent of Avaya, and the 10 service obligations are borne entirely by Avaya. During 2003 we have increased our focus on selling these contracts as part of our strategy to develop new and profitable sources of revenue for the Company. We continue to remain cautious about the near term levels of capital spending for telecommunications products in the US. There have, however, been some signs of improvement in our industry as evidenced by improved operating results from some of the key manufacturers, and we are encouraged by an increase in sales quotation activities. Revenue generation from all product lines and sales channels is the primary focus of management, and strategies being implemented include increasing the size and experience level of our sales force, increased marketing of our on-line ordering process, and other direct-marketing approaches. Cost of Revenues and Gross Profit. Total cost of revenues for the year ended December 31, 2003 was $10,794,000, down $4,733,000 or 30% from the comparable 2002 period. The gross profit for the year ended December 31, 2003 was $3,886,000, up $263,000 or 7% from the comparable 2002 period. As a percentage of revenue, the gross profit margin was 26% for 2003, compared to 19% for the comparable 2002 period. Our gross profit margins are dependent upon a variety of factors including (1) product mix - gross margins can vary significantly among parts sales, system sales and our various service offerings. The parts business, for example, involves hundreds of parts that generate significantly varying gross profit margins depending upon their availability, competition, and demand conditions in the marketplace; (2) customer mix - we sell parts to both end-users and to other equipment resellers. In our partnering relationship with Avaya, certain customers receive pre-negotiated discounts from Avaya which could lower our gross margins as we do business with these customers; (3) the level and amount of discounts and purchase rebates available to us from Avaya and its master distributors and (4) the level of overhead costs in relation to sales volume. Overhead costs consist primarily of product handling, purchasing, and facility costs. The combined effect of all of these factors will result in varying gross profit margins from period to period. Gross Profit Margins on Equipment Sales. For the year ended December 31, 2003, the gross profit margin on equipment sales increased to 32% from 25% in 2002. This was primarily attributable to (i) increased margins on both end-user and wholesale parts sales, due to product sales mix and lower inventory purchase costs; (ii) increased purchase discounts and system rebates from Avaya; and (iii) lower license fee expense. Gross Profit Margins on Services and Other Revenue. For the year ended December 31, 2003, the gross profit margin on services and other revenue decreased to 35%, from 40% in 2002. The decrease was attributable to the services component, which generated a 26% profit margin in 2003 compared to a 39% profit margin in 2002. This decrease was attributable to installation service margins, which were 16% in 2003 compared to 33% in 2002, principally due to a loss incurred on a large system installation. Excluding this particular installation, the profit margin would have been 24%. Other revenues consisted of commissions earned from selling Avaya maintenance contracts, which generate a 100% profit margin. Other Cost of Revenues: Other cost of revenues consists of product handling, purchasing and facility costs and expenses. For the year ended December 31, 2003, these expenses were $827,000, or 6% of equipment revenues, compared to $1,408,000 or 8% of equipment revenues in 2002. As a result of cost reduction initiatives, which included personnel reductions of 50%, and increased outsourcing of equipment repair operations, other cost of revenues were 41% lower in 2003 than 2002. Selling, General and Administrative ("SG&A") Expenses. SG&A expenses for the year ended December 31, 2003 were $4,561,000, down $1,192,000 or 21% from the comparable 2002 period. SG&A expenses for the year ended December 31, 2003 were 31% of revenues, compared to 30% of revenues in 2002. In response to lower sales levels, we have been actively managing our headcount and tightly controlling SG&A expenses. Approximately 56% of the decrease in SG&A expenses was attributable to a reduction in compensation expenses, resulting from an 11% reduction in the average number of employees and lower sales commissions. We also experienced reductions in travel, consulting, office, depreciation, and other employment related expenses, offset by higher bad debt and property tax expenses. We expect to continue the close monitoring of our expense levels going forward into 2004. Interest Expense and Other Income. Interest expense for the year ended December 31, 2003 was $28,000, compared to $24,000 for the comparable 2002 period. The increase in interest expense was attributable to higher interest rates on borrowings as our credit facility moved from Wachovia Bank to Business Alliance Capital Corporation. Other income for the year ended December 31, 2003 was $7,000, consisting of interest earned on 11 invested cash, compared to $97,000 recorded in 2002. Other income in 2002 included $82,000, from the sale of common stock of Anthem, Inc., which we received at no cost, as part of the conversion of Anthem Insurance Companies, Inc. from a mutual insurance company to a stock insurance company. The balance of other income for 2002 consisted primarily of interest earned on invested cash. Provision for Income Taxes. The provision for income taxes for the year ended December 31, 2003 was $13,000, compared to $473,000 recorded in 2002. The provision for income taxes in 2003 consisted entirely of estimated minimum state taxes. Tax expense in 2002 consisted of a provision of $18,000 for estimated state taxes and a $455,000 charge to increase the valuation allowance against our net deferred tax assets at December 31, 2002. We maintain a full valuation allowance against our net deferred tax assets, which consist primarily of net operating loss and capital loss carryforwards, and timing differences between the book and tax treatment of inventory and other account valuations. Realization of these net deferred tax assets is dependent upon our ability to generate future taxable income. Year Ended December 31, 2002 Compared To 2001. For the year ended December 31, 2002, we reported a net loss of $2,530,000 or $.77 per share on revenues of $19,150,000. This compares with a net loss of $1,708,000 or $.52 per share on revenues of $33,339,000 recorded for the year ending December 31, 2001. The net loss for 2002 included (i) a $455,000 charge to fully reserve for all deferred tax assets; (ii) $333,000 in inventory valuation charges and (iii) a $101,000 charge to write off all recorded goodwill arising from the acquisition of InfiNet. Revenues Year Ended December 31, -------------------------------- (Dollars in thousands) 2002 % 2001 % ---------------------------------------------------------------- End-user equipment sales $14,146 74 $26,362 79 Equipment sales to resellers 3,205 17 4,519 14 Services 1,799 9 2,458 7 ---------------------------------------------------------------- Consolidated revenues $19,150 100 $33,339 100 ================================================================ Equipment Sales. During the year ended December 31, 2002, end-user equipment sales revenues, consisting of sales of both new and refurbished parts and systems sales, decreased by $12,216,000 or 46% from the comparable 2001 period. Additionally, equipment sales to resellers ("wholesale sales") decreased by $1,314,000 or 29% from the comparable 2001 period. Management attributes these sales declines primarily to the deteriorated market conditions in the U.S. economy which has resulted in reduced capital spending by businesses on telecommunications equipment. These conditions have, in turn, led to increased competition and downward pressure on sales prices. Another factor affecting sales levels has been the transitioning of our sales force. During 2002, we continued a strategy of developing a systems sales business, begun in 2001 with the formation of InfiNet, and continuing with Farmstead's appointment as a systems dealer by Avaya in January 2002. This is a growth strategy, designed to augment our long-established aftermarket parts business that continues as our primary source of revenues. This strategy necessitated the hiring of sales, service and technical design personnel experienced in systems and applications design and sales. As a result, we have increased our focus on selling new systems and system upgrades, which coupled with the turnover of certain experienced parts salespersons over the last two years, has contributed to the reduction in aftermarket parts sales. Management remains committed to the continuing growth of its systems business and is currently implementing strategies to increase its parts business, which will include the development of on-line ordering processes and other direct-marketing approaches. Significant portions of our sales revenues are derived from "Business Partner" relationships with Avaya. For the past several years, Avaya has been pursuing a strategy of more fully utilizing its dealer channel as a revenue source. Through our relationships with various Avaya sales personnel, we are often referred business by Avaya. Such referrals however, have been subject to fluctuation as Avaya's direct sales business itself fluctuates. Services. During the year ended December 31, 2002, service revenues decreased by $659,000 or 27% from the comparable 2001 period. The decrease was primarily attributable to lower installation revenues and secondarily to lower equipment rentals. Installation revenues are generated primarily from the sale of systems and system upgrades which as noted above, have been negatively affected by the market downturn. Cost of Revenues and Gross Profit. Total cost of revenues for the year ended December 31, 2002 was $15,527,000, a decrease of $11,154,000 or 42% from the comparable 2001 period. The gross profit for the year ended December 31, 2002 was $3,623,000, a decrease of $3,035,000 or 46% from the comparable 2001 period. As a percentage of revenue, the gross profit margin was 19% for 2002, as compared to 20% for the comparable 2001 12 period. These recorded gross profit margins were negatively affected by inventory valuation charges of $333,000 in 2002, and $1,443,000 in 2001 necessitated by industry market conditions. Excluding these adjustments, the gross profit margin in each year would have been 20% for 2002 and 24% for 2001. Our gross profit margins are dependent upon a variety of factors including (1) product mix - gross margins can vary significantly among parts sales, system sales and our various service offerings. The parts business, for example, involves hundreds of parts that generate significantly varying gross profit margins depending upon their availability, competition, and demand conditions in the marketplace; (2) customer mix - we sell parts to both end-users and to other equipment resellers. In our partnering relationship with Avaya, certain customers receive pre-negotiated discounts from Avaya which could lower our gross margins as we do business with these customers; (3) the level and amount of discounts and purchase rebates available to us from Avaya and its master distributors and (4) the level of overhead costs in relation to sales volume. Overhead costs consist primarily of materials handling, purchasing, and facility costs. The combined effect of all of these factors will result in varying gross profit margins from period to period. The reduction in gross profit dollars during the year ended December 31, 2002 was primarily attributable to lower sales levels, for the reasons discussed above. The gross profit margin for 2002, excluding the effect of the inventory valuation charges noted above, was affected by (1) increased sales competition, and downward pressure on sales pricing in our aftermarket end-user parts sales channel; (2) increased wholesale sales as a percent of total sales revenues. Wholesale sales generate margins that are lower than end-user margins and for 2002 were 17% of revenue compared with 14% in 2001; and (3) overhead costs, consisting principally of higher overhead costs as a percent of revenues. As a partial offset, we recorded improved gross profit margins on both systems sales and installation services in 2002, as compared with the comparable prior year periods, and also benefited from license fee reductions implemented by Avaya during 2002. Selling, General and Administrative ("SG&A") Expenses. SG&A expenses for the year ended December 31, 2002 were $5,753,000, a decrease of $2,366,000 or 29% from the comparable 2001 period. SG&A expenses were 30% of revenues in 2002 as compared to 24% of revenues in 2001. Of the total decrease in SG&A, $909,000 was attributable to the downsizing of the operations of InfiNet. This was the result of the acquisition by Farmstead of its own systems dealer license in January 2002, and a change in strategy concerning the business use of InfiNet. As a result, InfiNet was inactive for most of 2002. The remaining $1,457,000 decrease in SG&A expenses was attributable to the operations of Farmstead and included (i) an $880,000 (20%) reduction in payroll expenses as a result of lower employment levels than the prior year period, lower sales commissions due to lower sales levels, and management and director pay reductions; (ii) cost-reduction initiatives in response to lower sales levels, which has resulted in reduced marketing, travel, legal, consulting and other office and employment-related expenses; (iii) $201,000 in reduced bad debt expense resulting from a $33,000 reserve reduction due to better than expected receivable collections, a $15,234 bad debt recovery and lower sales volume and (iv) lower depreciation expense. In connection with the downsizing of InfiNet, we wrote off $101,000 of goodwill associated with its acquisition. Interest Expense, Other Income and Minority Interest. Interest expense for the year ended December 31, 2002 was $24,000, compared with $144,000 for the comparable 2001 period. The decrease in interest expense was attributable to both lower average borrowings and lower borrowing costs. Other income for the year ended December 31, 2002 was $97,000, compared with $42,000 for 2001. Other income for 2002 included $81,727 representing the net proceeds from the sale of common stock of Anthem, Inc., which we received at no cost, as part of the conversion of Anthem Insurance Companies, Inc. from a mutual insurance company to a stock insurance company, with the balance consisting primarily of interest earned on invested cash. Other income for the year ended December 31, 2001 consisted primarily of interest earned on invested cash. Minority interest in income of subsidiary of $128,000 for the year ended December 31, 2001, represented the 49.9% share of the net income of InfiNet earned by TriNET. Effective January 1, 2002, we acquired all of TriNET's ownership interest in InfiNet for an aggregate cash purchase price of $153,334. Provision for Income Taxes. We recorded tax expense of $473,000 for the year ended December 31, 2002, compared with tax expense of $17,000 for 2001. Tax expense in 2002 consisted of a provision for estimated minimum state taxes of $18,000 and a $455,000 charge to increase the valuation allowance against the Company's net deferred tax assets at December 31, 2002. Our net deferred tax assets consist primarily of net operating loss and 13 capital loss carryforwards, and timing differences between the book and tax treatment of inventory and other asset valuations. Realization of these net deferred tax assets is dependent upon our ability to generate future taxable income. Given the significant losses that we incurred in 2002 and 2001, management determined that it was prudent to provide a full valuation allowance against its net deferred tax assets. Tax expense in 2001 consisted of estimated minimum required state taxes. Liquidity and Capital Resources Working capital, defined as current assets less current liabilities, was $3,129,000 at December 31, 2003, a decrease of $616,000 or 16% from $3,745,000 at December 31, 2002. The working capital ratio was 3.1 to 1 at December 31, 2003, compared to 3.5 to 1 at December 31, 2002. Operating activities used $87,000 during 2003, compared to the use of $104,000 in 2002. Net cash used by operating activities in 2003 consisted of a net loss of $709,000 adjusted for non-cash items of $267,000, and net cash generated by changes in operating assets and liabilities of $355,000. Net cash generated by changes in operating assets and liabilities was primarily attributable to improved collections on accounts receivable and planned reductions in inventory stocking levels. Investing activities used $83,000 during 2003, compared to $257,000 in 2002. Net cash used by investing activities in 2003 consisted of capital expenditures. Net cash used by investing activities in 2002 consisted of (i) the $153,000 purchase price for the acquisition of TriNET's 49.9% ownership interest in InfiNet, and (ii) $104,000 in capital expenditures. During 2002, we started the development of an e-business platform, to enable customers to transact business with us electronically. Capitalized costs as of December 31, 2003 amounted to $92,000, $48,000 of which was incurred in 2003. There are currently no material commitments for capital expenditures. Pursuant to our loan agreement with BACC, we are restricted from committing to capital expenditures in any fiscal year period in excess of $150,000without their prior approval. Financing activities provided $3,000 during 2003 from the issuance of 12,643 shares of common stock to employees under our employee stock purchase plan ("ESPP"), compared to using $124,000 in 2002. Net cash used by financing activities in 2002 consisted of $37,000 in capital lease payments to fully pay-off a lease obligation, a $100,000 capital distribution to TriNET out of the accumulated earnings of InfiNet, and $13,479 from 26,379 common shares issued to employees under the ESPP. On February 19, 2003 the Company entered into a one-year, $1.5 million revolving loan agreement (the "BACC Agreement") with Business Alliance Capital Corporation ("BACC"), replacing a similar $500,000 credit facility with Wachovia Bank, National Association that was expiring February 28, 2003. Under the terms of the BACC Agreement, borrowings are advanced at 75% of eligible accounts receivable, as defined (primarily receivables that are less than 90 days old and, in the case of system sales, the receivable does not become "eligible" until the system has been installed), and at 25% of the value of eligible inventory, as defined (primarily inventory that was purchased pursuant to a firm customer order), provided that the amount advanced against eligible inventory shall not exceed $200,000 or 30% of all outstanding advances under the BACC Agreement. Interest is charged at the per annum rate of one and one-half percentage points (1.5%) above the prime rate, but not less than 5.75%, subject to a minimum interest charge based on an average daily loan balance of $250,000 regardless of the actual average loan balance. Under the BACC Agreement, the Company is charged an annual facility fee of 1% of the facility and a monthly servicing fee equal to .25% of the average outstanding loan balance, subject to a minimum average daily loan balance of $250,000. As additional security to BACC, the Company issued a $300,000 standby letter of credit in favor of BACC, secured by cash, which can be drawn upon 90 days after an event of default. The BACC Agreement restricts the Company from the payment of dividends and limits capital expenditures during the term of the agreement to $150,000, without the consent of BACC. The BACC Agreement contains no specific financial covenants however, it defines certain circumstances under which the agreement can be declared in default and subject to termination, including among others if (i) there is a material adverse change in the Company's business or financial condition; (ii) an insolvency proceeding is commenced; (iii) the Company defaults on any of its material agreements with third parties; (iv) the Company fails to comply with the terms, representations and conditions of the agreement, and (v) there are material liens or attachments levied against the Company's assets. In the event the BACC Agreement is terminated prior to its expiration date, the Company shall pay a fee in an amount equal to 4% of the advance limit. 14 On February 19, 2004, the BACC Agreement was extended for an additional one-year term with the following modifications: (i) the advance limit was increased to $1.7 million; and (ii) the amount which could be advanced against eligible inventory was increased to $400,000. We are dependent upon generating positive cash flow from operations and upon our revolving credit facility to provide cash to satisfy working capital requirements. No assurances can be given that we will have sufficient cash resources to finance future growth. Historically, our working capital borrowings have increased during periods of revenue growth. This is because our cash receipts cycle is longer than our cash disbursements cycle. As our revenues from systems sales increases, as management expects, the cash receipts cycle may lengthen, unless we can consistently negotiate progress payments under our systems sales contracts. Under the current lending agreement, we are prohibited from borrowing against receivables generated by systems sales until the systems are installed. Under these circumstances, we could run out of availability and/or require a higher credit line. In order to obtain additional financing, we may first need to demonstrate improved operating performance. No assurances can be given that we will have sufficient cash resources to finance possible future growth, and it may become necessary to seek additional financing sources for such purpose. Recent Accounting Pronouncement In December 2003, the Financial Accounting Standards Board ("FASB") issued SFAS No. 132 (revised 2003), "Employers' Disclosures about Pensions and Other Postretirement Benefits, an Amendment of FASB Statements No. 87, 88 and 106" ("SFAS No. 132"). SFAS No. 132 requires, for defined benefit pension plans and other defined postretirement benefit plans, additional disclosures regarding plan assets, investment strategy, measurement date, plan obligations, cash flows and components of net periodic benefit cost, effective upon issuance. The Company adopted the disclosure requirements under SFAS 132 for the year ended December 31, 2003. See Note 12 of the Notes to Consolidated Financial Statements included herein. Critical Accounting Policies and Estimates Our financial statements are prepared in accordance with accounting principles generally accepted in the United States of America. These accounting principles require management to make a number of assumptions and estimates about future events that affect the reported amounts of assets, liabilities, revenue and expenses in our consolidated financial statements and accompanying notes. Management bases its estimates on historical experience and various other assumptions about future events that are believed to be reasonable. These estimates are based on management's best knowledge of current events and actions that may impact the Company in the future. Actual results could differ from these estimates, and any such differences could be material to the financial statements. We believe that the following policies may involve a higher degree of judgment and complexity in their application and represent the critical accounting policies used in the preparation of our financial statements. Revenue recognition: Revenue from sales of equipment is generally recognized when persuasive evidence of an agreement exists, shipment has occurred, the sales price is fixed and determinable, and collection of the resulting receivable is probable. Additionally, for sales of systems where installation requirements are our responsibility, revenue is recognized on the equipment portion of the transaction upon shipment of the equipment, and revenue is recognized on the installation portion of the transaction upon completion of the installation. Revenues on other services are recognized when the services are rendered. We record reductions to revenue for estimated product returns, based on historical experience. Inventory valuation: We periodically assess the valuation of inventory and adjust the value for estimated excess and obsolete inventory based upon assumptions about current and future demand and market conditions. Such estimates are difficult to make under current volatile economic conditions. Reviews for excess inventory are done periodically during the year and required reserve levels are calculated with reference to the projected ultimate usage of that inventory. In order to determine the ultimate usage, we take into account recent sales history, forecasts, projected obsolescence and our current inventory levels. The excess balance determined by this analysis becomes the basis for our excess inventory charge. If actual market conditions are less favorable than those projected by management, additional write-downs may be required. If actual market conditions are more favorable than anticipated, inventory previously written down may be sold, resulting in lower cost of sales and higher earnings from operations than expected in that period. 15 Collectibility of Accounts Receivable: The allowance for doubtful accounts is based upon our assessment of the collectibility of specific customer accounts and the aging of the accounts receivable. Reviews of our receivables are performed continuously during the year, and reserve levels are adjusted when determined necessary. If there were a deterioration of a major customer's creditworthiness, or actual defaults were higher than our historical experience, we could be required to increase our allowance and our earnings could be adversely affected. Long-Lived Assets: We have recorded property and equipment and intangible assets at cost less accumulated depreciation. The determination of useful lives and whether or not those assets are impaired involves significant judgment. We conducted the required annual goodwill impairment review during the fourth quarter of 2002. In considering the facts that our wholly-owned subsidiary, InfiNet, was downsized during the year, was inactive at year-end with no operating employees, and that management had no current plans for generating business through InfiNet, we recorded a goodwill impairment charge of $101,000 as an operating expense, fully writing off all previously recorded goodwill from the acquisition of this entity. Income Taxes and Deferred Tax Assets: Significant judgment is required in determining our provision for income taxes and in determining whether deferred tax assets will be realized in full or in part. The deferred tax valuation allowance was calculated in accordance with the provisions of SFAS No. 109, "Accounting for Income Taxes", which places primary importance on a company's cumulative operating results for the current and preceding years. Additionally, when it is more likely than not that all or some portion of specific deferred tax assets such as net operating loss carryovers will not be realized, a valuation allowance must be established for the amount of the deferred tax assets that are determined not to be realizable. In our judgment, the significant losses incurred in 2003, 2002 and 2001 represented sufficient evidence to require a valuation allowance, and for 2003 and 2002 we established a full allowance against our deferred tax assets as of December 31 of each year. In 2002, that resulted in a fourth quarter charge to income tax expense of $455,000. Risks, Uncertainties and Other Factors That May Affect Future Results Our prospects are subject to certain uncertainties and risks. Management recognizes the challenges that it faces, particularly during this period of diminished sales levels, and has adopted a number of strategies and action steps to deal with its current operating environment. Disclosure of our strategies and action steps is contained in the discussions set forth in Item 7. "Management's Discussion and Analysis of Financial Condition and Results of Operations", and elsewhere herein. These risks and uncertainties are also detailed from time to time in reports we file with the SEC, including Forms 8-K, 10-Q, and 10-K, and include, among other factors, the following principal risks: * Our business is materially impacted by capital spending levels for telecommunications products and services in the United States. As a result of the economic downturn that commenced in 2001, many businesses have reduced or deferred capital expenditures for telecommunications equipment. Our reported 2003 revenues were 23% lower than 2002 revenues, and 2002 revenues were in turn 43% lower than 2001 levels. In addition, this situation has resulted in increased pricing and competitive pressures, which have contributed to our revenue erosion. If business capital spending for telecommunications products does not improve, or if economic conditions in the U.S. deteriorate, our revenues may continue to decline and our operating results will be adversely affected. We remain cautious about the telecommunications product marketplace going forward, and cannot predict whether the level of capital spending for the Company's products will improve in the near term. As a result, we believe that there will be continued pressure on our ability to generate revenue in excess of current levels. * Our business is heavily dependent upon Avaya, as our primary supplier of equipment for resale. We primarily sell Avaya telecommunications products and services through various Dealer and license agreements with Avaya. The Company is dependent upon the quality and price-competitiveness of current Avaya products as well as Avaya's continued development of new products in order to compete. The Company's current sales levels for new parts and systems would be adversely impacted should market demand for these Avaya products significantly decline. Should Avaya's operations deteriorate to the point that it either cannot continue to introduce technologically new products or effectively compete with other equipment manufacturers, our long-term business strategy to continue as an Avaya dealer would be adversely affected. 16 Our new parts and systems sales levels would also be adversely impacted if the Avaya dealer and license agreements were terminated, or if Avaya eliminated its "Business Partner" programs. It is Avaya's current intent to generate a larger percentage of its revenues from its dealer base, of which we are one. On some of its major accounts, companies such as Farmstead are selected to participate in the fulfillment of certain parts of the customer's orders through a "partnering" arrangement with the local Avaya sales team. Through these partnering arrangements, we are referred opportunities to supply both parts and systems, for which the Avaya sales team receives compensation from Avaya. Revenues generated by us through this program are significant to our near-term overall revenues and our operating results are dependent upon this program continuing. The ARS aftermarket program currently expires December 31, 2004; however, Avaya is currently considering replacing it with a successor program that would require the ARS companies to purchase refurbished "Classic Avaya" equipment directly from Avaya, instead of their exclusive use of the "Classic Avaya" label. The program, as it's currently contemplated, would allow other companies to purchase refurbished "Classic Avaya" equipment directly from Avaya as well. We cannot predict whether the ARS program will continue throughout 2004 or what the terms and conditions of any successor program might be or how it might impact us. We believe that should the ARS program not be renewed, it will not have a material adverse impact on our ability to sell refurbished equipment. * Our gross profit margins vary from period to period. Our gross profit margins are dependent upon a variety of factors including (1) product mix - gross margins can vary significantly among parts sales, system sales and our various service offerings. The parts business, for example, involves hundreds of parts that generate significantly varying gross profit margins depending upon their availability, competition, and demand conditions in the marketplace; (2) customer mix - we sell parts to both end-users and to other equipment resellers. In our partnering relationship with Avaya, certain customers receive pre-negotiated discounts from Avaya which could lower our gross margins as we do business with these customers; (3) the level and amount of vendor discounts and purchase rebates available to us from Avaya and its master distributors; (4) excess capacity - as sales volume falls, overhead costs become a higher percentage of sales dollars; (5) competitive pressures - as a result of the slowdown in capital equipment spending in our industry, we have been faced with increased price competition; and (6) obsolescence charges. The combined effect of all of these factors will result in varying gross profit margins from period to period. * Our gross profit margins and operating expenses could be adversely affected by a reduction in purchase discount and other rebate or incentive programs currently offered by Avaya. As an Avaya Dealer, we receive substantial rebates and other cash incentives from Avaya, based upon volume levels of certain product purchases, which are material to our operating results and which help reduce product purchase costs, market development and marketing expenses. These incentive programs are subject to change by Avaya, and no assurances can be given that they would not be altered so as to adversely impact our profit margins or operating expenses. * We may not have adequate cash or credit lines to finance the Company's working capital requirements. As further discussed under "Liquidity and Capital Resources", our operating losses over the past three years have significantly reduced the amount of credit available to us from outside lenders, and increased the cost of borrowed funds. We are currently dependent upon cash generated from operations, and borrowings under a revolving credit facility, to satisfy our working capital requirements. Our revolving credit borrowings are based upon the generation of eligible accounts receivable. As our revenues have declined, so too have our receivables and borrowing availability. A material adverse change in our business going forward could result in a covenant default, which could lead to an early termination of the credit facility. In addition, continued losses could consume our current cash reserves, and negatively affect our ability to obtain replacement financing until we could demonstrate improved operating results or a return to profitability. No assurances can be given that we will have sufficient cash resources to finance future growth, and it may become necessary to raise additional funds through public or private debt or equity financings, which may also not be available to us until operating performance improves, and which may dilute stockholder ownership in us. * We are faced with intense competition and rapidly changing technologies, and we may become unable to effectively compete in our marketplace. 17 We operate in a highly competitive marketplace. Over the years, our marketplace has become subject to more rapid technological change as communications systems have been evolving from stand-alone voice systems to more highly integrated, software-driven systems. Since we principally sell Avaya products, our competitive position in the marketplace is highly dependent upon Avaya's ability to continue to be a market leader in the product lines that we sell. Our competitors principally include Avaya and other new equipment manufacturers that similarly compete against Avaya products, including Nortel Networks Corporation, Siemens Aktiengesellschaft, Alcatel S.A. and NEC Corporation along with their local and regional dealers, and other Avaya business partners. In the sale of Classic Avaya(TM) products, we compete with the other Avaya-designated ARS Dealers. We believe that key competitive factors in our market are price, timeliness of delivery, service and product quality and reliability. Due to the reduction in business capital spending on telecommunications products, which has developed in the U.S. over the past few years, competitive pressures have intensified. We also anticipate intensified competition from larger companies having substantially greater technical, financial and marketing resources, as well as larger customer bases and name recognition. As the industry further develops voice and data converged products, we anticipate encountering a broader variety of competitors, including new entrants from related computer and communication industries. * If we are unable to attract and retain key management and sales employees, we will not be able to compete effectively and our business may not be successful. Our success is highly dependent upon our ability to hire and retain key technical, sales and executive personnel. Competition for such personnel is currently intense in our industry, and our deterioration in revenues over the past two years has been partly due to turnover of such key employees. If we fail to hire and retain a sufficient number of high- quality personnel, we may not be able to maintain or expand our business. We have been attempting to expand our systems sales business, which requires more highly skilled technical and sales personnel than our aftermarket parts business, and a failure to hire and retain such personnel would restrict our ability to effectively develop this sales growth strategy. * We could be delisted by the American Stock Exchange. Should we continue to record operating losses, fall below minimum required levels of stockholders' equity, fall below required minimum shareholder or market capitalization levels and /or if our common stock continues to trade at a "low price per share", we could be subject to delisting by the American Stock Exchange (the "Exchange"). In considering whether a security warrants continued trading and/or listing on the Exchange, many factors are taken into account, such as the degree of investor interest in the company, its prospects for growth, the reputation of its management, the degree of commercial acceptance of its products, and whether its securities have suitable characteristics for auction market trading. Thus, any developments which substantially reduce the size of a company, the nature and scope of its operations, the value or amount of its securities available for the market, or the number of holders of its securities, may occasion a review of continued listing by the Exchange. The determination as to whether a security warrants continued trading is not based on any precise mathematical formula rather, each case is considered on the basis of all relevant facts and circumstances and in light of the objectives of the Exchange's policies regarding continued listing. * Other risks In addition to the specific risks and uncertainties discussed above, our future operating performance can also be affected by: performance and reliability of products; the maintenance of our level of customer service and customer relationships; adverse publicity; business disruptions; acts of terrorism within the U.S., and the impact of those acts on the U.S. economy; and other events that can impact revenues and business costs. The risks included here are not exhaustive. Other sections of this report may include additional factors, which could adversely affect our business and financial performance. Moreover, we operate in a very competitive and rapidly changing environment. New risk factors emerge from time to time and it is not possible for management to predict all such risk factors, nor can it assess the impact of all such risk factors on its business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements. Given these risks and uncertainties, investors should not place undue reliance on forward-looking statements as a prediction of actual results. 18 Investors should also be aware that while we do, from time to time, communicate with securities analysts, it is against our policy to disclose to them any material information unless such information shall have been previously or is simultaneously disclosed in a manner intended to provide broad, non-exclusionary distribution of the information to the public. Accordingly, shareholders should not assume that we agree with any statement or report issued by any analyst irrespective of the content of the statement or report. Furthermore, we have a policy against issuing or confirming financial forecasts or projections issued by others. Thus, to the extent that reports issued by securities analysts contain any projections, forecasts or opinions, such reports are not our responsibility. ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK Interest rates: Market risks which have the potential to affect our earnings and cash flows result primarily from changes in interest rates. Our cash equivalents, which consist of an investment in a money market fund consisting of high quality short term instruments, principally U.S. government and agency issues and commercial paper, are subject to fluctuating interest rates. A 10 percent change in such current interest rates would not have a material effect on our results of operations or cash flow. We are also exposed to market risk from changes in the interest rate related to our revolving credit facility, which is based upon the Prime Rate, which is a floating interest rate. Assuming an average borrowing level of $250,000 (which amount approximated the average amount borrowed under our revolving credit facility during the year ended December 31, 2003), each 1 percentage point increase in the Prime Rate would result in $2,500 of additional annual interest charges. We do not currently use interest rate derivative instruments to manage exposure to interest rate changes. Cash Surrender Value of Company-owned insurance policies: The Company invests the cash surrender value of its Company-owned insurance policies in various investment portfolios administered by the respective insurance companies, which include investments in debt and equity securities. The cash surrender value is therefore subject to market risk and market fluctuations. The Company believes that this risk is moderated by the diversity of the underlying investments. As of December 31, 2003, the cash surrender value of these policies amounted to $302,156. A hypothetical 10% decline in cash surrender value, resulting from a decline in the market value of the underlying investments, would result in a $30,215 loss to the Company. ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA See Index to Financial Statements and Financial Statement Schedule in Item 15. ITEM 9A. CONTROLS AND PROCEDURES (a) Evaluation of Disclosure Controls and Procedures. Our Chief Executive Officer and Chief Financial Officer have evaluated the effectiveness of our disclosure controls and procedures (as such term is defined in Rules 13a- 14(c) and 15d-14(c) under the Securities Exchange Act of 1934, as amended (the "Exchange Act")) as of a date within 90 days prior to the filing date of this Annual Report on Form 10-K. Based on such evaluation, such officers have concluded that our disclosure controls and procedures are effective in alerting them on a timely basis to material information relating to our Company required to be included in our reports filed or submitted under the Exchange Act. (b) Changes in Internal Controls. There were no significant changes in our internal controls or in other factors that could significantly affect such controls subsequent to the date of their most recent evaluation. PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT The information required by Item 10 is included, in part, in Item 1, "Executive Officers of the Registrant", and is incorporated by reference to our Proxy Statement in connection with our Annual Meeting of Stockholders to be held June 10, 2004, which will be filed with the SEC pursuant to regulation 14A on or before April 29, 2004. ITEM 11. EXECUTIVE COMPENSATION The information required by Item 11is incorporated by reference to our Proxy Statement in connection with our Annual Meeting of Stockholders to be held June 10, 2004, which will be filed with the Securities and Exchange Commission, pursuant to regulation 14A, on or before April 29, 2004. 19 ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS The information required by Item 12 is incorporated by reference to our Proxy Statement in connection with our Annual Meeting of Stockholders to be held June 10, 2004, which will be filed with the Securities and Exchange Commission, pursuant to regulation 14A, on or before April 29, 2004. ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS The information required by Item 13 is incorporated by reference to our Proxy Statement in connection with our Annual Meeting of Stockholders to be held June 10, 2004, which will be filed with the Securities and Exchange Commission, pursuant to regulation 14A, on or before April 29, 2004. ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES The information required by Item 14 is incorporated by reference to our Proxy Statement in connection with our Annual Meeting of Stockholders to be held June 10, 2004, which will be filed with the Securities and Exchange Commission, pursuant to regulation 14A, on or before April 29, 2004. PART IV ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K (a) Index to Financial Statements and Financial Statement Schedule Page ---- Report of Carlin, Charron & Rosen LLP 22 Report of DiSanto Bertoline & Company, P.C. 23 Consolidated Balance Sheets - December 31, 2003 and 2002 24 Consolidated Statements of Operations - Years Ended December 31, 2003, 2002 and 2001 25 Consolidated Statements of Changes in Stockholders' Equity - Years Ended December 31, 2003, 2002, and 2001 25 Consolidated Statements of Cash Flows - Years Ended December 31, 2003, 2002, and 2001 26 Notes to Consolidated Financial Statements 27 Financial Statement Schedule: Report of Carlin, Charron & Rosen LLP 38 Report of DiSanto Bertoline & Company, P.C. 39 Schedule II - Valuation and Qualifying Accounts 40 (b) Exhibits: See Index to Exhibits on page 41. (c) Reports on Form 8-K: On December 22, 2003, a Form 8-K was filed with the Securities and Exchange Commission to report that on December 22, 2003 a press release was issued announcing (i) the renewal of our Authorized Remarketing agreements with Avaya for an additional one-year term; (ii) the extension of the Chief Executive Officer's full-time employment period to December 31, 2004; the extension of the Chief Financial Officer's employment agreement through December 31, 2004; (iii) our appointment by Avaya as a "Gold" Business Partner, making us one of Avaya's top 40 business partners out of a total number of business partners that exceeds 1,500; and (iv) our appointment as an Avaya "2 Star Services Partner" in recognition of our principle use of the Avaya services organization to perform installation, maintenance, and moves, adds and changes for our customers. 20 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized on March 25, 2004. FARMSTEAD TELEPHONE GROUP, INC. By: /s/ George J. Taylor, Jr. ------------------------- George J. Taylor, Jr. Chairman of the Board, Chief Executive Officer and President Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities indicated as of March 25, 2004. Signature Title(s) --------- -------- /s/ George J. Taylor, Jr. Chairman of the Board, Chief Executive Officer ----------------------------- and President George J. Taylor, Jr. (Principal Executive Officer) /s/ Robert G. LaVigne Executive Vice President, Chief Financial ----------------------------- Officer, Secretary and Director Robert G. LaVigne (Principal Financial and Accounting Officer) /s/ Harold L. Hansen Director ----------------------------- Harold L. Hansen /s/ Hugh M. Taylor Director ----------------------------- Hugh M. Taylor /s/ Joseph J. Kelley Director ----------------------------- Joseph J. Kelley /s/ Ronald P. Pettirossi Director ----------------------------- Ronald P. Pettirossi 21 INDEPENDENT AUDITORS' REPORT To the Board of Directors and Stockholders of Farmstead Telephone Group, Inc. We have audited the accompanying consolidated balance sheets of Farmstead Telephone Group, Inc. (the "Company") as of December 31, 2003 and 2002, and the related consolidated statements of operations, changes in stockholders' equity and cash flows for the years then ended. These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the consolidated financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall consolidated financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Farmstead Telephone Group, Inc. as of December 31, 2003 and 2002, and the results of their operations and their cash flows for the year then ended in conformity with accounting principles generally accepted in the United States of America. /S/ CARLIN, CHARRON & ROSEN, LLP Glastonbury, Connecticut February 27, 2004 22 INDEPENDENT AUDITORS' REPORT To the Board of Directors and Stockholders of Farmstead Telephone Group, Inc. We have audited the accompanying consolidated statements of operations, changes in stockholders' equity and cash flows of Farmstead Telephone Group, Inc. and subsidiaries (the "Company") for the year ended December 31, 2001. These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audit. We conducted our audit in accordance with U.S. generally accepted auditing standards. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated statements of operations, changes in stockholders' equity and cash flows are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the consolidated statements of operations, changes in stockholders' equity and cash flows. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated statements of operations, changes in stockholders' equity and cash flows. We believe that our audit of the consolidated statements of operations, changes in stockholders' equity and cash flows provides a reasonable basis for our opinion. In our opinion, the consolidated statements of operations, changes in stockholders' equity and cash flows referred to above present fairly, in all material respects, the results of operations and cash flows of Farmstead Telephone Group, Inc. and subsidiaries for the year ended December 31, 2001 in conformity with U.S. generally accepted accounting principles. /S/ DISANTO BERTOLINE & COMPANY, P.C. Glastonbury, Connecticut February 21, 2002 23 FARMSTEAD TELEPHONE GROUP, INC. CONSOLIDATED BALANCE SHEETS December 31, 2003 and 2002 (In thousands, except share amounts) 2003 2002 ------------------------------------------------------------------------------------------- ASSETS Current assets: Cash and cash equivalents $ 827 $ 994 Accounts receivable, net (Note 3) 1,408 1,869 Inventories, net (Note 4) 1,969 2,309 Other current assets (Note 10) 447 69 ------------------------------------------------------------------------------------------- Total Current Assets 4,651 5,241 ------------------------------------------------------------------------------------------- Property and equipment, net (Note 5) 313 394 Other assets (Note 12) 327 238 ------------------------------------------------------------------------------------------- Total Assets $ 5,291 $ 5,873 =========================================================================================== LIABILITIES AND STOCKHOLDERS' EQUITY Current liabilities: Accounts payable $ 1,248 $ 1,111 Accrued expenses and other current liabilities (Note 7) 274 385 ------------------------------------------------------------------------------------------- Total Current Liabilities 1,522 1,496 ------------------------------------------------------------------------------------------- Other liabilities (Note 12) 478 348 ------------------------------------------------------------------------------------------- Total Liabilities 2,000 1,844 ------------------------------------------------------------------------------------------- Commitments and contingencies (Note 10) Stockholders' Equity: Preferred stock, $0.001 par value; 2,000,000 shares authorized; no shares issued and outstanding - - Common stock, $0.001 par value; 30,000,000 shares authorized; 3,311,601 and 3,298,958 shares issued and outstanding at December 31, 2003 and 2002, respectively 3 3 Additional paid-in capital 12,316 12,313 Accumulated deficit (8,996) (8,287) Accumulated other comprehensive loss (32) - ------------------------------------------------------------------------------------------- Total Stockholders' Equity 3,291 4,029 ------------------------------------------------------------------------------------------- Total Liabilities and Stockholders' Equity $ 5,291 $ 5,873 =========================================================================================== See accompanying notes to consolidated financial statements. 24 FARMSTEAD TELEPHONE GROUP, INC. CONSOLIDATED STATEMENTS OF OPERATIONS Years Ended December 31, 2003, 2002 and 2001 (In thousands, except per share amounts) 2003 2002 2001 ----------------------------------------------------------------------------------------------- Revenues: Equipment $12,929 $17,321 $30,856 Services and other revenue 1,751 1,829 2,483 ----------------------------------------------------------------------------------------------- Net revenues 14,680 19,150 33,339 ----------------------------------------------------------------------------------------------- Cost of revenues: Equipment 8,836 13,021 23,226 Services and other revenue 1,131 1,098 1,707 Other cost of revenues 827 1,408 1,748 ----------------------------------------------------------------------------------------------- Total cost of revenues 10,794 15,527 26,681 ----------------------------------------------------------------------------------------------- Gross profit 3,886 3,623 6,658 Selling, general and administrative expenses 4,561 5,753 8,119 ----------------------------------------------------------------------------------------------- Operating loss (675) (2,130) (1,461) Interest expense (28) (24) (144) Other income 7 97 42 ----------------------------------------------------------------------------------------------- Loss before income taxes and minority interest in income of subsidiary (696) (2,057) (1,563) Provision for income taxes 13 473 17 ----------------------------------------------------------------------------------------------- Loss before minority interest in income of subsidiary (709) (2,530) (1,580) Minority interest in income of subsidiary - - 128 ----------------------------------------------------------------------------------------------- Net loss $ (709) $(2,530) $(1,708) =============================================================================================== Basic and diluted net loss per common share $ (.21) $ (.77) $ (.52) Basic and diluted weighted average common shares outstanding 3,305 3,289 3,272 ----------------------------------------------------------------------------------------------- FARMSTEAD TELEPHONE GROUP, INC. CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY Years Ended December 31, 2003, 2002, and 2001 Accumulated Common Stock Additional Accum- other ---------------- Paid-in ulated comprehensive (In thousands) Shares Amount Capital Deficit loss Total ---------------------------------------------------------------------------------------------------------- Balance at December 31, 2000 3,272 $3 $12,248 $(4,049) $ - $8,202 Net loss - - - (1,708) - (1,708) Compensatory stock options issued - - 37 - - 37 ---------------------------------------------------------------------------------------------------------- Balance at December 31, 2001 3,272 3 12,285 (5,757) - 6,531 Net loss - - - (2,530) - (2,530) Compensatory stock options issued - - 15 - - 15 Issuance of common stock 26 - 13 - - 13 ---------------------------------------------------------------------------------------------------------- Balance at December 31, 2002 3,298 3 12,313 (8,287) - 4,029 Net loss - - - (709) - (709) Pension liability adjustment - - - - (32) (32) Comprehensive loss - - - - - (741) Issuance of common stock 13 - 3 - 3 ---------------------------------------------------------------------------------------------------------- Balance at December 31, 2003 3,311 $3 $12,316 $(8,996) $(32) $3,291 ========================================================================================================== See accompanying notes to consolidated financial statements. 25 FARMSTEAD TELEPHONE GROUP, INC. CONSOLIDATED STATEMENTS OF CASH FLOWS Years Ended December 31, 2003, 2002 and 2001 (In thousands) 2003 2002 2001 ------------------------------------------------------------------------------------------------------ Operating Activities: Net loss $(709) $(2,530) $(1,708) Adjustments to reconcile net loss to net cash flows (used in) provided by operating activities: Provision for (reversal of) doubtful accounts receivable 75 (33) 104 Provision for losses on inventories 28 143 1,443 Depreciation and amortization 164 215 257 Provision for impairment of goodwill - 101 - Minority interest in income of subsidiary - - 128 Deferred income taxes - 455 - Value of compensatory stock options issued - 15 37 Changes in operating assets and liabilities: Decrease in accounts receivable 386 1,297 3,290 Decrease in inventories 312 1,975 1,311 (Increase) decrease in other assets (467) 36 (18) Increase (decrease) in accounts payable 137 (1,683) (995) Decrease in accrued expenses and other liabilities (13) (95) (848) ------------------------------------------------------------------------------------------------------ Net cash (used in) provided by operating activities (87) (104) 3,001 ------------------------------------------------------------------------------------------------------ Investing Activities: Purchases of property and equipment (83) (104) (130) Acquisition of InfiNet - (153) - ------------------------------------------------------------------------------------------------------ Net cash used in investing activities (83) (257) (130) ------------------------------------------------------------------------------------------------------ Financing Activities: Repayments under revolving credit lines - - (1,689) Repayments of capital lease obligation - (37) (102) Capital (distribution to) contribution from minority interest partner - (100) 25 Proceeds from issuance of common stock 3 13 - ------------------------------------------------------------------------------------------------------ Net cash provided by (used in) financing activities 3 (124) (1,766) ------------------------------------------------------------------------------------------------------ Net (decrease) increase in cash and cash equivalents (167) (485) 1,105 Cash and cash equivalents at beginning of year 994 1,479 374 ------------------------------------------------------------------------------------------------------ Cash and cash equivalents at end of year $ 827 $ 994 $ 1,479 Supplemental disclosure of cash flow information: Cash paid during the year for: Interest $ 26 $ 25 $ 155 Income taxes 5 16 87 Non-cash Items: Increase in accrued benefit obligation recorded in Stockholders' equity $ 32 $ - $ - See accompanying notes to consolidated financial statements. 26 FARMSTEAD TELEPHONE GROUP, INC. NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 1. BUSINESS OPERATIONS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES Business Operations Farmstead Telephone Group, Inc. ("Farmstead" or the "Company") is principally engaged as a provider of new and used Avaya, Inc. ("Avaya") business telecommunications parts and complete systems. The Company provides used, "Classic Avaya(TM) " telecommunications equipment parts pursuant to an "Authorized Remarketing Supplier Program" with Avaya, and offers the full-line of new telecommunications parts and systems as an Avaya Dealer. Its products are primarily customer premises-based private switching systems and peripheral products, including voice processing systems. The Company also provides telecommunications equipment installation, repair and refurbishing, short-term rental, inventory management, and related value-added services. The Company sells its products and services to large and mid-size, multi-location businesses as well as to small businesses, government agencies, and other equipment resellers. During the years ended December 31, 2003, 2002 and 2001, no single customer accounted for more than 10% of revenues. Principles of Consolidation The consolidated financial statements presented herein consist of the accounts of Farmstead Telephone Group, Inc. and its wholly-owned subsidiaries, FTG Venture Corporation (inactive) and InfiNet Systems, LLC (which became wholly-owned effective January 1, 2002; prior thereto the Company owned a 50.1% interest). Since the Company owned greater than a 50% interest in, and exercised significant control over, InfiNet, the financial statements of InfiNet have been consolidated herein for all applicable years. All intercompany balances and transactions have been eliminated. Use of Estimates The preparation of consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses and related disclosures in the consolidated financial statements. Actual results could differ from those estimates. Estimates are used in accounting for the allowances for uncollectible receivables, inventory obsolescence, warranty reserves, depreciation, taxes and contingencies, among others. Estimates and assumptions are reviewed periodically and the effects of revisions are reflected in the consolidated financial statements in the period they are determined to be necessary. Revenue Recognition Revenue from sales of equipment is generally recognized when persuasive evidence of an agreement exists, shipment has occurred, the sales price is fixed and determinable, and collection of the resulting receivable is probable. Additionally, for sales of systems where installation services are the responsibility of the Company, revenue is recognized on the equipment portion of the transaction upon shipment of the equipment to the installation location, and on the installation portion of the transaction upon completion of the installation. Revenues on other services are recognized when the services are rendered. Reductions to revenues are recorded for estimated product returns, based on historical experience. Cash and Cash Equivalents The Company considers all highly liquid investments purchased with an initial maturity of three months or less to be cash equivalents. Inventories Inventories are stated at the lower of cost or market, and are valued on an average cost basis. The Company periodically assesses the valuation of inventory and will adjust the value for estimated excess and obsolete inventory based upon assumptions about current and future demand and market conditions. Property and Equipment Property and equipment are stated at cost. Depreciation is computed using the straight-line method over the estimated useful lives of the related assets, which range from three to ten years, except for leasehold improvements, which are amortized over the shorter of the estimated useful life or the remaining lease term. Maintenance, repairs and minor renewals are charged to operations as incurred. When assets are retired or sold, the cost of the assets and 27 the associated accumulated depreciation is removed from the accounts and any resulting gain or loss is recorded that period. Stock Compensation Plans The Company accounts for stock option awards granted to officers, directors and employees (collectively "employees") under the recognition and measurement principles of Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees" ("APB 25"). Under APB 25, no stock-based employee compensation cost is reflected in net income, as all options granted to employees under these plans have been granted at no less than fair market value on the date of grant. The Company applies the disclosure only provisions of Financial Accounting Standards Board Statement ("SFAS") No. 123, "Accounting for Stock-based Compensation" ("SFAS 123") and SFAS No. 148, "Accounting for Stock-Based Compensation - Transition and Disclosure" ("SFAS 148") for such employee stock option awards. The Company accounts for stock option awards granted to consultants under the fair value recognition provisions of SFAS 123. Under this method, options are valued using the Black-Scholes option pricing method, and the calculated option value is recorded as an expense in the financial statements. Had compensation cost for the Company's stock option plans been determined in accordance with the fair value-based method prescribed under SFAS 123, the Company's net loss and basic and diluted net loss per share would have approximated the pro forma amounts indicated below (dollars in thousands except per share amounts): Year ended December 31, ----------------------------- 2003 2002 2001 ---------------------------------------------------------------------------------- Net loss, as reported $(709) $(2,530) $(1,708) Deduct: Total stock-based employee compensation expense determined under fair value based method for all awards, net of related tax effects (78) (178) (250) ---------------------------------------------------------------------------------- Pro forma net loss $(787) $(2,708) $(1,958) ================================================================================== Loss per share: As reported $(.21) $ (.77) $ (.52) Pro forma $(.24) $ (.82) $ (.60) ================================================================================== The weighted-average fair value of options granted during 2003, 2002 and 2001 was $.27, $.62, and $1.24, respectively. The fair value of stock options used to compute pro forma net loss and net loss per share disclosures was estimated on the date of grant using the Black-Scholes option-pricing model with the following weighted-average assumptions: 2003 2002 2001 ---- ---- ---- Dividend yield 0% 0% 0% Average risk-free rate 2.93% 3.68% 4.3% Expected option holding period (yrs.) 4.7 5.6 5.0 Income Taxes The Company provides for income taxes under the asset and liability method, under which deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax basis. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date. Deferred tax assets are reduced by a valuation allowance if it is probable that a benefit will not be realized in the future. Net Loss Per Common Share Basic net loss per common share was computed by dividing net loss (the numerator) by the weighted average number of common shares outstanding (the denominator) during the period. Diluted net loss per common share was computed by increasing the denominator by the weighted average number of additional shares that could have been outstanding from securities convertible into common stock, such as stock options and warrants, unless their effect on net loss per share is antidilutive. The following table shows securities outstanding as of December 31 that could potentially dilute basic earnings or loss per common share in the future that were not included in the current computation of diluted loss per common share because to do so would have been antidilutive. The amounts presented below for the Warrants and the Underwriter Options and Warrants (which represent options to acquire 28 Units convertible into common stock and warrants) for 2001 reflect the maximum common shares issuable upon their full conversion (Note 13). (In thousands) 2003 2002 2001 ------------------------------------------------------------- Stock Options 1,871 1,852 1,875 Warrants * - - 2,472 Underwriter Options and Warrants * - - 339 ------------------------------------------------------------- Total 1,871 1,852 4,686 ============================================================= As of January 1, 2004. * expired unexercised on June 30, 2002. Segment Information In the opinion of management, the Company operates in one industry segment, which is the sale of telecommunications equipment. Fair Value of Financial Instruments The carrying amounts of Farmstead's financial instruments, including cash and cash equivalents, accounts receivable, debt obligations, accounts payable and accrued expenses, approximate fair value due to their short maturities. Reclassifications Certain amounts in prior years' financial statements and related notes have been reclassified to conform to the 2003 presentation. 2. CASH AND CASH EQUIVALENTS Cash and cash equivalents totaled $826,764 and $994,437 at December 31, 2003 and 2002, respectively. Included in each period are investments in a money market fund consisting of high quality short term instruments, principally U.S. Government and Agency issues and commercial paper. The carrying amounts approximate their fair value at December 31, 2003 and 2002. 3. ACCOUNTS RECEIVABLE, NET As of December 31, the components of accounts receivable were as follows (in thousands): 2003 2002 ---------------------------------------------------------- Trade accounts receivable $1,410 $1,893 Less: allowance for doubtful accounts (80) (47) ---------------------------------------------------------- Trade accounts receivable, net 1,330 1,846 Other receivables 78 23 ---------------------------------------------------------- Accounts receivable, net $1,408 $1,869 ========================================================== Other receivables consist of commissions, rebates and other dealer incentives due from Avaya, Inc., and are recorded in the consolidated financial statements when earned. 4. INVENTORIES, NET As of December 31, the components of inventories were as follows (in thousands): 2003 2002 ----------------------------------------------------------------------- Finished goods and spare parts $1,817 $2,362 Work in process 450 456 Rental equipment 61 53 ----------------------------------------------------------------------- 2,328 2,871 Less: reserves for excess and obsolete inventories (359) (562) ----------------------------------------------------------------------- Inventories, net $1,969 $2,309 ======================================================================= Work in process inventories consists of used equipment requiring repair or refurbishing. 29 5. PROPERTY AND EQUIPMENT, NET As of December 31, the components of property and equipment, net were as follows (in thousands): Estimated Useful Lives (Yrs.) 2003 2002 ------------------------------------------------------------------------------------------- Computer and office equipment 3 - 5 $1,174 $1,318 Furniture and fixtures 5 - 10 290 290 Leasehold improvements 10 190 190 Capitalized software development costs 5 92 44 ------------------------------------------------------------------------------------------- 1,746 1,842 Less: accumulated depreciation and amortization (1,433) (1,448) ------------------------------------------------------------------------------------------- Property and equipment, net $ 313 $ 394 =========================================================================================== The Company has capitalized software development costs incurred by subcontract programmers in the development of on-line product catalogs and ordering processes. Depreciation and amortization expense was $164,009, $215,294 and $256,797 for the years ended December 31, 2003, 2002 and 2001, respectively. 6. DEBT OBLIGATIONS As of December 31, 2002 the Company had a $500,000 revolving credit facility with Wachovia Bank, National Association ("Wachovia Facility") that was scheduled to expire February 28, 2003. On February 19, 2003 the Company entered into a one-year, $1.5 million revolving loan agreement (the "BACC Agreement") with Business Alliance Capital Corporation ("BACC"), replacing the Wachovia Facility. Under the terms of the BACC Agreement, borrowings are advanced at 75% of eligible accounts receivable, as defined (primarily receivables that are less than 90 days old and, in the case of system sales, the receivable does not become "eligible" until the system has been installed), and at 25% of the value of eligible inventory, as defined (primarily inventory that was purchased pursuant to a firm customer order), provided that the amount advanced against eligible inventory shall not exceed $200,000 or 30% of all outstanding advances under the BACC Agreement. Interest is charged at the per annum rate of one and one-half percentage points (1.5%) above the prime rate, but not less than 5.75%, subject to a minimum interest charge based on an average daily loan balance of $250,000 regardless of the actual average loan balance. Under the BACC Agreement, the Company is charged an annual facility fee of 1% of the facility and a monthly servicing fee equal to .25% of the average outstanding loan balance, subject to a minimum average daily loan balance of $250,000. As additional security to BACC, the Company issued a $300,000 standby letter of credit in favor of BACC, secured by cash, which can be drawn upon 90 days after an event of default. The BACC Agreement restricts the Company from the payment of dividends and limits capital expenditures during the term of the agreement to $150,000, without the consent of BACC. The BACC Agreement contains no specific financial covenants however, it defines certain circumstances under which the agreement can be declared in default and subject to termination, including among others if (i) there is a material adverse change in the Company's business or financial condition; (ii) an insolvency proceeding is commenced; (iii) the Company defaults on any of its material agreements with third parties; (iv) the Company fails to comply with the terms, representations and conditions of the agreement, and (v) there are material liens or attachments levied against the Company's assets. In the event the BACC Agreement is terminated prior to its expiration date, the Company shall pay a fee in an amount equal to 4% of the advance limit. On February 19, 2004, the BACC Agreement was extended for an additional one-year term with the following modifications: (i) the advance limit was increased to $1.7 million; and (ii) the cap on inventory advances was increased to $400,000. As of December 31, 2003, there were no borrowings under the BACC credit facility, and based upon borrowing formulas, the Company had $727,000 in borrowing availability. The average and highest amounts borrowed during the year ended December 31, 2003 were approximately $250,000 and $967,000, respectively. 30 7. ACCRUED EXPENSES AND OTHER CURRENT LIABILITIES As of December 31, the components of accrued expenses and other current liabilities were as follows (in thousands): 2003 2002 -------------------------------------------------------------- Salaries, commissions and benefits $120 $241 License fees 102 24 Other 52 120 -------------------------------------------------------------- Accrued expenses and other current liabilities $274 $385 ============================================================== 8. STOCK OPTIONS On April 3, 2002, the Board of Directors adopted the Farmstead Telephone Group, Inc. 2002 Stock Option Plan (the "2002 Plan"), which was approved by stockholders at the June 13, 2002 Annual Meeting of Stockholders. The 2002 Plan replaced the 1992 Stock Option Plan that terminated in May 2002. Options previously granted under the 1992 Plan, of which there are 1,708,206 options outstanding at December 31, 2003, may continue to be exercised in accordance with the terms of the individual grants. The 2002 Plan permits the granting of options to employees, directors and consultants of the Company, which shall be either incentive stock options ("ISOs") as defined under Section 422 of the Internal Revenue Code, or non-qualified stock options ("NSOs"). ISOs may be granted at no less than market value at the time of grant, with a maximum term of ten years except, for a 10% or more stockholder, the exercise price shall not be less than 110% of market value, with a maximum term of five years. NSOs may be granted at no less than 50% of market value at the time of granting, with a maximum term of 10 years. Any option granted pursuant to this Plan which for any reason fails to qualify as an ISO shall be deemed to have been granted as an option not qualified under Section 422 of the Code. The maximum number of shares issuable under the 2002 Plan, which expires April 3, 2012, are 1,300,000, of which there were162,500 options outstanding at December 31, 2003. Options currently granted expire on various dates through 2013. A summary of stock option transactions for each of the three years in the period ended December 31, 2003 is as follows: Weighted Average Number Exercise Exercise of Shares Price Range Price -------------------------------------------------------------------------- Outstanding at December 31, 2000 1,951,036 $1.12 - 11.80 $1.92 Granted 379,300 .68 - 2.04 1.53 Exercised - - - Canceled or expired (455,530) 1.12 - 3.12 1.65 -------------------------------------------------------------------------- Outstanding at December 31, 2001 1,874,806 $ .68 - 11.80 $1.91 Granted 254,500 .29 - 1.50 .79 Exercised - - - Canceled or expired (277,000) .68 - 2.04 1.53 -------------------------------------------------------------------------- Outstanding at December 31, 2002 1,852,306 .29 - 11.80 1.81 Granted 101,500 .28 - .79 .35 Exercised - - - Canceled or expired (83,100) .28 - 11.80 1.78 -------------------------------------------------------------------------- Outstanding at December 31, 2003 1,870,706 $ .28 - 7.30 $1.73 ========================================================================== As of December 31, 2003: Exercisable 1,672,456 $ .28 - 7.30 $1.84 Available for future grant 1,137,500 31 The following summarizes information about stock options outstanding and exercisable as of December 31, 2003: Options Outstanding Options Exercisable ------------------------------------------------------- ----------------------------- Weighted Avg. Range of Number Remaining Weighted Avg. Number Weighted Avg. Exercise Prices Outstanding Contractual Life (Yrs) Exercise Price Exercisable Exercise Price --------------- ----------- ---------------------- -------------- ----------- -------------- $ .28 - 1.00 221,500 8.6 $ .59 109,000 $ .65 $1.01 - 1.50 262,150 7.3 1.28 184,400 1.35 $1.51 - 2.00 1,366,556 4.0 1.96 1,358,556 1.96 $2.01 - 7.30 20,500 2.9 4.75 20,500 4.75 -------------------------------------------------------------------------------------------------------- Total 1,870,706 5.0 $1.73 1,672,456 $1.84 ======================================================================================================== 9. INFINET SYSTEMS, LLC Effective February 1, 2001, the Company entered into a joint venture agreement with TriNet Business Trust ("TriNET"), forming a limited liability corporation operating under the name of InfiNet Systems, LLC ("InfiNet"). Under the agreement, the Company had a 50.1% ownership interest, and TriNET had a 49.9% ownership interest. With operations based in East Hartford, CT, InfiNet became an Avaya dealer, authorized to sell new Avaya telecommunications systems primarily to customers within the State of Connecticut and various counties in the State of New York. Effective January 1, 2002, the Company acquired TriNET's 49.9% ownership interest in InfiNet for an aggregate cash purchase price of $153,334. The $100,512 excess of the purchase price over the fair value of the net assets acquired was initially allocated to goodwill, in accordance with SFAS 142. Due to the downsizing of InfiNet's operating activities during 2002, which included the reduction of its entire workforce and a business decision to fulfill systems sales orders directly through Farmstead, the entire $100,512 balance of goodwill was written off as an operating expense in December 2002. The following pro forma information presents the Company's consolidated results of operations for the year ended December 31, 2001 as if the acquisition had been completed as of the beginning of that year. The consolidated results of operations for the year ended December 31, 2002 include the effects of the acquisition from January 1, 2002. Year ended December 31, 2001 ------------------------ (In thousands, except per share data) As Reported Pro forma --------------------------------------------------------------------- Revenues $33,339 $33,339 Loss before minority interest in income of subsidiary (1,580) (1,580) Minority interest in income of subsidiary 128 - --------------------------------------------------------------------- Net loss $(1,708) $(1,580) Loss per share: basic $ (.52) $ (.48) diluted $ (.52) $ (.48) ===================================================================== 10. LEASES AND OTHER COMMITMENTS AND CONTINGENCIES Leases: As of December 31, 2003, the Company occupied two buildings in East Hartford, CT, aggregating 49,897 square feet of office and warehouse space under lease contracts expiring December 31, 2004. The leases contain two, three-year renewal options. The Company also leases 1,700 square feet of office space in New York, NY under a non-cancelable lease expiring March 31, 2005. This lease contains one, two-year renewal option. 32 As of December 31, 2003, aggregate future minimum annual rental payments under the initial terms of the leases were as follows: $313,692 for 2004 and $14,250 for 2005. Rent expense was $313,692 in 2003, $285,946 in 2002 and $250,146 in 2001. Employment Agreement: The Company has an employment agreement with the Chief Executive Officer ("CEO") dated January 1, 1998 and as amended August 1, 2001, January 1, 2003 and January 1, 2004 (the "Agreement"). Under the Agreement, the CEO will be employed on a full-time basis until December 31, 2004 (the "Active Period") at a base salary of $160,000. Commencing January 1, 2005, the CEO will be employed on a limited basis for a five-year period expiring December 31, 2009 (the "Limited Period"). During each year of the Limited Period, the CEO will be paid a base salary equal to one-third of the base salary rate in effect at the time of commencement of the Limited Period, but not less than $100,000, as consideration for up to fifty days of active service per year. In addition, during the first year of the Limited Period, the CEO will receive an additional payment of $142,423. The CEO will also be eligible for an annual bonus of up to 50% of base salary during the term of the Agreement. The Agreement provides severance pay should the CEO terminate the Agreement for "good cause", as defined, or should the Company terminate the Agreement without cause, or in the event of a change in control of the Company, as defined. During the Active Period, severance pay would amount to three times (i) the amount of the then-current base pay (deemed to be $300,000 for purposes of severance pay calculations), plus (ii) the average bonus paid during the three most recent calendar years. During the Limited Period, severance pay will equal the total amount of base salary that would have been due for the time remaining in the Limited Period. The CEO will not be entitled to any severance or other compensation during the Active Period or Limited Period if he voluntarily terminates his employment or if the Company terminates the Agreement "for cause", as defined. License Fees: Under a license agreement with Avaya, the Company is required to pay fees to Avaya based upon a percentage (currently 6.5%) of the sales price of Classic Avaya(TM) products sold by the Company. The Company is also required to pay fees to Avaya based upon a percentage (currently 15%) of the sales price of Classic Avaya(TM) products sold through the Company's call center. The Company recorded in cost of revenues approximately $323,000, $507,000 and $1,341,000 of fee expense in 2003, 2002 and 2001, respectively. Letter of Credit: In connection with the Company's revolving credit agreement with BACC, the Company issued a $300,000 irrevocable standby letter of credit ("LC") in favor of BACC. The LC can be drawn upon by BACC to satisfy any outstanding obligations under the Company's loan agreement ninety days after an event of default. The LC is secured by cash, and since this cash is restricted from use by the Company during the term of the LC, it has been classified under other current assets in the consolidated balance sheet at December 31, 2003. 11. RECENTLY ADOPTED ACCOUNTING PRONOUNCEMENT In December 2003, the Financial Accounting Standards Board ("FASB") issued SFAS No. 132 (revised 2003), "Employers' Disclosures about Pensions and Other Postretirement Benefits, an Amendment of FASB Statements No. 87, 88 and 106" ("SFAS No. 132"). SFAS No. 132 requires, for defined benefit pension plans and other defined postretirement benefit plans, additional disclosures regarding plan assets, investment strategy, measurement date, plan obligations, cash flows and components of net periodic benefit cost, effective upon issuance. The Company adopted the disclosure requirements under SFAS 132 for the year ended December 31, 2003. See Note 12 of the Notes to Consolidated Financial Statements included herein. 12. EMPLOYEE BENEFIT PLANS The Company maintains a Supplemental Executive Retirement Plan ("SERP") for the benefit of its CEO. The SERP is a defined benefit plan, structured to provide the CEO with an annual retirement benefit, payable over 15 years beginning at age 65, in an amount equal to one-third of the CEO's average final three-year salary, however in no event less than $100,000 per year. The Company used the Projected Unit Credit Method in determining the amount of benefit obligation expense to accrue each year. During 2002, the Company calculated the amount of benefit obligation expense using a 7% interest rate assumption. During 2003, the interest rate assumption was lowered to 6.25%, resulting in the recognition of an actuarial loss of $31,906 which will be amortized to expense over a four- year period beginning 2004. The amount of the unrecognized actuarial loss as of December 31, 2003 has been recorded in Accumulated Other Comprehensive Loss as a component of Stockholders' Equity. 33 The components of the net periodic benefit cost included in the results of operations for the three years ended December 31, 2003 are set forth as follows (in thousands): 2003 2002 2001 ------------------------------------- Service cost $69 $65 $61 Interest cost 29 23 17 ------------------------------------- Net expense $98 $88 $78 ===================================== The following information summarizes activity in the SERP for the two years ended December 31, 2003 (in thousands): 2003 2002 ------------------------------------------------------------------------------- Changes in Benefit Obligation Benefit obligation at beginning of year $ 348 $ 260 Service cost 69 65 Interest cost 29 23 Actuarial loss 32 - ------------------------------------------------------------------------------- Benefit obligation at end of year $ 478 $ 348 =============================================================================== Fair Value of Plan Assets (1) $ - $ - =============================================================================== Reconciliation of Funded Status Funded status $(478) $(348) Unrecognized actuarial loss 32 - ------------------------------------------------------------------------------- Accrued net periodic pension cost $(446) $(348) =============================================================================== Amounts Recognized in the Consolidated Balance Sheets Accrued benefit obligation $(478) $(348) Accumulated other comprehensive loss 32 - ------------------------------------------------------------------------------- Net liability reflected in the consolidated balance sheets $(446) $(348) ===============================================================================The benefits expected to be paid under the SERP in each of the next five fiscal years, and in the aggregate for the five fiscal years thereafter are as follows: $0 (2004 - 2006), $100,000 (2007), $100,000 (2008) and $500,000 (2009 - 2013). The Company has for the past several years provided a split dollar life insurance program for certain officers as a means of providing a life insurance benefit and a future retirement benefit. As of December 31, 2003 the split dollar insurance program included only the Chief Financial Officer. Under this plan, the Company may make discretionary payments of up to 10% of the participant's annual compensation. Payments aggregated $0 in 2003, $19,259 in 2002 and $49,506 in 2001. The cash surrender value of a participant's account vests with the participant over a ten-year period, based on years of service, with each participant 100% vested upon the later of attainment of age 65 or the completion of five years of service with the Company. As of December 31, 2003, $21,136 was vested. Included in other assets at December 31, 2003 and 2002 is $302,156 and $212,644, respectively, representing the aggregate cash surrender value of the insurance policies underlying the Company's SERP and split dollar insurance programs. Employee Stock Purchase Plan ("ESPP"). In September 2001, the Company established an ESPP, following stockholder approval, under which an initial 250,000 shares of common stock could be sold to employees. The shares issuable pursuant to the ESPP were registered on Form S-8 (No. 333-69290) dated September 11, 2001. Beginning in 2003, an annual increase of the lesser of (i) 100,000 shares of common stock, (ii) 2% of the Company's issued and outstanding capital stock on January 1 of such year, and (iii) an amount determined by the Company's board of directors, can be added to the ESPP. No shares were added to the ESPP in 2003. The ESPP 34 covers all employees working more than 20 hours per week, excluding employees owning 5% or more of the combined voting power of all classes of shares of the Company or its subsidiary corporations. The ESPP provides for six-month "offering periods" beginning September 14, 2001, with a final offering period beginning March 1, 2011, and during such periods employees can participate through payroll deductions of up to 10% of their earnings. At the end of each offering period, participating employees are able to purchase stock at a 15% discount to the market price of Company stock at either the beginning or end of the offering period, whichever is lower. Shares purchased through the ESPP cannot exceed $25,000 in fair market value per person per calendar year. The shares purchased are allocated to an account established for each participant at a brokerage firm. During the two years ended December 31, 2003, the Company issued 12,643 and 26,379 shares, respectively, of Common Stock. 13. STOCKHOLDERS' EQUITY During the two years ended December 31, 2003, the Company issued 12,643 and 26,379 shares, respectively, of Common Stock under its 2001 Employee Stock Purchase Plan (see Note 12). On June 30, 2002, the following securities expired unexercised: all 1,137,923 of the Class A Redeemable Common Stock Purchase warrants ("Class A Warrants"); all 1,137,923 of the Class B Redeemable Common Stock Purchase warrants ("Class B Warrants"); all 183,579 of the Warrants issued in connection with the Company's 1987 initial public offering ("IPO Warrants"); all 33,136 of the Underwriter Options to purchase 33,136 Units, issued in connection with the Company's 1987 initial public offering ("Underwriter Options"); all 89,948 Representative Warrants to purchase 89,948 Units ("Representative Warrants") issued in 1996 to the Company's underwriter in connection with a secondary offering of securities. 14. CONCENTRATIONS OF CREDIT RISK The principal financial instruments subject to credit risk are as follows: Accounts Receivable: The Company extends credit to its customers in the normal course of business. As of December 31, 2003, two customers accounted for 15% and 10% of accounts receivable. As of December 31, 2002, one customer accounted for 11% of accounts receivable. Although the Company is subject to changes in economic conditions which may impact its overall credit risk, the Company sells to a wide variety of customers, and does not focus on any particular industry sector. The Company establishes its allowance for doubtful accounts based upon factors surrounding the credit risk of specific customers, historical trends and experience, and other information available to it. Management considers the Company's credit risk to be satisfactorily diversified and believes that its allowance for doubtful accounts is adequate to absorb estimated losses as of December 31, 2003. During the three years ended December 31, 2003, no single customer accounted for more than 10% of revenues. Cash and Cash Equivalents: The Company maintains cash and cash equivalents with various financial institutions. Cash equivalents consist of investments in a money market fund consisting of high quality short term instruments, principally U.S. Government and Agency issues and commercial paper, and the fair value approximates the carrying value at each reporting period. At times such amounts may exceed insurance limits. Cash Surrender Value of Company-owned insurance policies: The Company invests the cash surrender value of its Company-owned insurance policies in various investment portfolios administered by the respective insurance companies, which include investments in debt and equity securities. The cash surrender value is therefore subject to market risk and market fluctuations. The Company believes that this risk is moderated by the diversity of the underlying investments. As of December 31, 2003, the cash surrender value of these policies amounted to $302,156. 15. RELATED PARTY TRANSACTIONS During 2002 and 2001, the Company engaged PFS Venture Group LLC ("PFS") to assist the Company with its strategic reorganization initiatives. PFS provided business-consulting services to small to mid- sized companies. Mr. Bruce S. Phillips who, in June 2001, became a director of the Company, and remained a director until his death in August 2002, was the principal owner of PFS. During 2002 PFS earned $51,000 in fees, and Mr. Phillips received 11,250 options to acquire common stock at exercise prices of $1.00 to $1.50 per share. During 2001, PFS earned $84,000 in fees, and Mr. Phillips received 21,000 stock options at an exercise price of $1.50 per share. 35 16. INCOME TAXES The following table provides a summary of the current and deferred components of the provision for federal and state income taxes attributable to earnings before income taxes for the three years ended December 31 (in thousands): 2003 2002 2001 --------------------------------------------------- Federal income tax expense: Current $ - $ - $ - Deferred - 436 - State income tax expense: Current 13 18 17 Deferred - 19 - --------------------------------------------------- Provision for income taxes $13 $473 $17 =================================================== Differences between the tax expense reflected in the consolidated financial statements and the amounts calculated at the federal statutory income tax rate of 34% for the three years ended December 31 are as follows (in thousands): 2003 2002 2001 ---------------------------------------------------------------------------------- Income tax benefit at statutory rate $(237) $ (699) $(581) Increase (reduction) in income taxes resulting from: State and local income taxes, net of federal income tax benefit (9) (12) (11) Non-deductible life insurance (8) 30 25 Non-deductible meals and entertainment 7 17 19 Change in valuation allowance, net of temporary differences for which benefit has not been provided 260 1,137 565 ---------------------------------------------------------------------------------- Provision for income taxes $ 13 $ 473 $ 17 ================================================================================== The tax effects of temporary differences that give rise to significant portions of deferred tax assets and liabilities at December 31, 2003 and 2002 are as follows (in thousands): 2003 2002 ----------------------------------------------------------------- Deferred tax assets: Allowance for doubtful accounts $ 27 $ 16 Inventory allowances 122 190 Accrued pension benefit obligation 152 118 Property and equipment 34 31 Other 20 30 Net operating loss and other carryforwards 2,192 1,831 ----------------------------------------------------------------- Total gross deferred tax assets 2,547 2,216 Less: valuation allowance (2,547) (2,216) ----------------------------------------------------------------- Net deferred tax assets $ - $ - ================================================================= The Company has federal net operating loss carryforwards of approximately $5,469,000 that expire through 2024. In 2003 and 2002, the valuation allowance was increased by an amount that fully offset the Company's deferred tax assets as of December 31, 2003 and 2002, respectively. Management believes that the present valuation allowance is prudent due to the net losses sustained during the three years ended December 31, 2003 and the unpredictability of future earnings. 36 17. QUARTERLY FINANCIAL DATA (UNAUDITED) Summarized quarterly financial data for 2003 and 2002 is as follows (in thousands except earnings (loss) per share): Quarter --------------------------------------------------------------------------------------- 2003 First Second Third Fourth(a) --------------------------------------------------------------------------------------- Revenues $4,439 $3,811 $3,237 $3,193 Gross Profit 1,136 975 946 829 Operating loss (139) (119) (134) (283) Net loss (145) (132) (149) (283) Basic and diluted: Loss per common share (.04) (.04) (.05) (.09) Weighted average common shares outstanding 3,299 3,305 3,306 3,311 ======================================================================================= Quarter --------------------------------------------------------------------------------------- 2002 First Second Third Fourth(b) --------------------------------------------------------------------------------------- Revenues $6,027 $4,764 $4,766 $3,593 Gross Profit 1,306 755 1,065 497 Operating loss (354) (662) (287) (827) Net loss (301) (660) (284) (1,285) Basic and diluted: Loss per common share (.09) (.20) (.09) (.39) Weighted average common shares outstanding 3,281 3,289 3,290 3,299 ======================================================================================= The SERP is an unfunded plan; however, it is being informally funded through a Company-owned life insurance policy with an annual premium payment of $50,000 for ten years. The cash surrender value of this policy was $259,882 and $151,584 at December 31, 2003 and 2002, respectively. (a) Includes a $93,000 credit to income from a reduction in the Company's reserves for sales and product warranty returns, and a $41,000 charge to bad debt expense. (b) Includes a $101,000 write-off of goodwill, $333,000 of inventory valuation charges, and a $455,000 charge to increase the deferred tax asset valuation allowance. 37 INDEPENDENT AUDITORS' REPORT To the Board of Directors and Stockholders of Farmstead Telephone Group, Inc. We have audited the consolidated financial statements of Farmstead Telephone Group, Inc. (the "Company") as of December 31, 2003 and 2002, and for the years then ended, and have issued our report thereon dated February 27, 2004; such consolidated financial statements and report are included elsewhere in this Form 10-K. Our audit also includes the financial statement schedules of Farmstead Telephone Group, Inc., listed in Item 15. These financial statement schedules are the responsibility of the Company's management. Our responsibility is to express an opinion based on our audits. In our opinion, such financial statement schedules, when considered in relation to the basic consolidated financial statements taken as a whole, present fairly in all material respects the information set forth therein. /S/ CARLIN, CHARRON & ROSEN, LLP Glastonbury, Connecticut February 27, 2004 38 INDEPENDENT AUDITORS' REPORT To the Board of Directors and Stockholders of Farmstead Telephone Group, Inc. We have audited the consolidated statements of operations, changes in stockholders' equity and cash flows of Farmstead Telephone Group, Inc. and subsidiaries (the "Company") for the year ended December 31, 2001, and have issued our report thereon dated February 21, 2002; such report is included elsewhere in this Form 10-K. Our audit also includes the financial statement schedule of Farmstead Telephone Group, Inc. and subsidiaries for the year ended December 31, 2001 listed in Item 15. This financial statement schedule is the responsibility of the Company's management. Our responsibility is to express an opinion based on our audit. In our opinion, such financial statement schedule, when considered in relation to the basic consolidated statements of operations, changes in stockholders' equity and cash flows taken as a whole, presents fairly in all material respects the information set forth therein. /S/ DISANTO BERTOLINE & COMPANY, P.C. Glastonbury, Connecticut February 21, 2002 39 SCHEDULE II: VALUATION AND QUALIFYING ACCOUNTS (In thousands) Column C- Additions ------------------------------ (1) (2) Column B- Charged Charged Column E- Balance at (credited) to (credited) to Balance at beginning of costs and other Column D- End of Column A- Description period expenses accounts Deductions period -------------------------------------- ------------ ------------- ------------- ---------- ---------- Year 2003 --------- Allowance for doubtful accounts $ 47 $ 75 - $ 42* $ 80 Inventory valuation reserves 562 28 - 231* 359 Deferred tax asset valuation allowance 2,216 331** - - 2,547 Year 2002 --------- Allowance for doubtful accounts $ 150 $ (33) - $ 70* $ 47 Inventory valuation reserves 1,382 143 - 963* 562 Deferred tax asset valuation allowance 1,039 1,177 - - 2,216 Year 2001 --------- Allowance for doubtful accounts $ 244 $ 104 - $198* $ 150 Inventory valuation reserves 935 1,443 - 996* 1,382 Deferred tax asset valuation allowance 455 584 - - 1,039* Represents write-offs of inventories and uncollectible accounts receivable. ** Recorded to fully reserve for the increase in the Company's net deferred tax assets. 40 INDEX TO EXHIBITS The following documents are filed as Exhibits to this report on Form 10-K or incorporated by reference herein. Any document incorporated by reference is identified by a parenthetical referencing the SEC filing which included such document. 3(a) Certificate of Incorporation [Exhibit 3(a) to the S-18 Registration Statement of the Company's securities declared effective on April 13, 1987 (File No. 3-9556B)] 3(b) Certificate of Amendment of Certificate of Incorporation [Exhibit 3(a) to Amendment No. 2 to SB-2 Registration Statement dated July 22, 1996 (Registration No. 333-5103)] 3(c) Certificate of Amendment of Certificate of Incorporation of Farmstead Telephone Group, Inc., dated July 10, 1991 [Exhibit 10.12 to the Annual Report on Form 10-K for the year ended December 31, 1991] 3(d) Amended and Restated By-Laws [Exhibit 3(d) to the Annual Report on Form 10-K for the year ended December 31, 2000] 3(e) Certificate of Amendment of Certificate of Incorporation of Farmstead Telephone Group, Inc. dated July 9, 2001 [Exhibit 3(e) to the Quarterly Report on Form 10-Q for the quarter ended June 30, 2001] 4(a) Form of Unit Warrant [ Exhibit 4(a) to the S-18 Registration Statement of the Company's securities declared effective on April 13, 1987 (File No. 3-9556B)] 4(b) Amended Form of Underwriter's Option [ Exhibit 4(b) to the S-18 Registration Statement of the Company's securities declared effective on April 13, 1987 (File No. 3-9556B)] 4(c) Resolutions adopted by Unanimous Written Consent of the Company's Board Of Directors dated as of July 9, 1992 amending terms of Warrants and Underwriter's Options [Exhibit 4(a) to the Form S-3 Registration Statement of the Company's securities declared effective on October 29, 1992 (Registration No. 33-50432)] 4(d) Amended 1992 Stock Option Plan [Exhibit to the Proxy Statement on Schedule 14A filed April 14, 1998 (File No. 001-12155)] 4(e) Form of Underwriter's Warrant Agreement (including Form of Underwriter's Warrant) [Exhibit 4.2 to the SB-2 Registration Statement dated June 3, 1996 (Registration No. 333-5103)] 4(f) Form of Warrant Certificate [Exhibit 4.1 to Amendment No. 2 to SB-2 Registration Statement dated July 22, 1996 (Registration No. 333-5103)] 4(g) Form of Warrant Agreement [Exhibit 4.3 to Amendment No. 2 to SB-2 Registration Statement dated July 22, 1996 (Registration No. 333-5103)] 4(h) Form of Unit Certificate [Exhibit 4.4 to Amendment No. 2 to SB-2 Registration Statement dated July 22, 1996 (Registration No. 333-5103)] 4(i) Resolutions adopted by the Company's Board of Directors June 18, 1998, amending terms of Warrants and Underwriter's Options [Exhibit 4(I) to the Annual Report on Form 10-KSB for the year ended December 31, 1998] 4(j) Resolutions adopted by the Company's Board of Directors July 19, 2001, amending terms of warrants and Underwriter's Options. [Exhibit 4(j) to the Quarterly Report on Form 10-Q for the quarter ended June 30, 2001] 4(k) Farmstead Telephone Group, Inc. 2002 Stock Option Plan [Appendix A to the Proxy Statement on Schedule 14A filed April 19, 2002 for the 2002 Annual Meeting of Stockholders] 10(a) Form of Underwriter's Consulting Agreement [ Exhibit 10.1 to the SB-2 Registration Statement dated June 3, 1996 (Registration No. 333-5103)] 10(b) Letter of Agreement dated June 3, 1996 between Farmstead Telephone Group, Inc. and Lucent Technologies, Inc. [Exhibit 10.2 to Amendment No. 1 to SB-2 Registration Statement dated July 22, 1996 (Registration No. 333-5103)] 10(c) Agreement of Lease By and between Tolland Enterprises and Farmstead Telephone Group, Inc., dated November 5, 1996 [Exhibit 10.1 to the Quarterly Report on Form 10-QSB for the quarter ended September 30, 1996] 10(d) Employment Agreement dated as of January 1, 1998 between Farmstead Telephone Group, Inc. and George J. Taylor, Jr. [Exhibit 10.5 to the Annual Report on Form 10-KSB for the year ended December 31, 1997] 10(e) Supplemental Executive Retirement Plan, effective as of January 1, 1998 [Exhibit 10.6 to the Annual Report on Form 10-KSB for the year ended December 31, 1997] 10(f) ARS Dealer Agreement Between Lucent Technologies and Farmstead Telephone Group, Inc. For 41 Business Communications Systems [Exhibit 10(s) to the Annual Report on Form 10-KSB for the year ended December 31, 1998] 10(g) ARS License Agreement Between Lucent Technologies and Farmstead Telephone Group, Inc. For Authorized Remarketing Supplier Program [Exhibit 10(t) to the Annual Report on Form 10-KSB for the year ended December 31, 1998] 10(h) Rider #1 to Lease Dated November 5, 1996 By and Between Tolland Enterprises ("Landlord") and Farmstead Telephone Group, Inc. ("Tenant"), attached as of May 27, 1999 [Exhibit 10(cc) to the Annual Report on Form 10-K for the year ended December 31, 1999] 10(i) First Amendment of Lease, dated June 30, 1999, By and Between Tolland Enterprises ("Landlord") and Farmstead Telephone Group, Inc. ("Tenant") [Exhibit 10(dd) to the Annual Report on Form 10-K for the year ended December 31, 1999] 10(j) Loan Agreement, dated September 27, 2000 between First Union National Bank and Farmstead Telephone Group, Inc. [Exhibit 10(ee) to the Quarterly Report on Form 10-Q for the quarter ended September 30, 2000] 10(k) Promissory Note, dated September 27, 2000 between First Union National Bank and Farmstead Telephone Group, Inc. [Exhibit 10(ff) to the Quarterly Report on Form 10-Q for the quarter ended September 30, 2000] 10(l) Employment Agreement dated as of January 1, 2000 between Farmstead Telephone Group, Inc. and Robert G. LaVigne [Exhibit 10(ee) to the Annual Report on Form 10-K for the year ended December 31, 2000] 10(m) Amendment to Lucent ARS License Agreement Between Lucent Technologies Inc. and Farmstead Telephone Group, Inc., dated February 2, 2001. [Exhibit 10(ff) to the Annual Report on Form 10-K for the year ended December 31, 2000] 10(n) Amendment to Lucent ARS Dealer Agreement Between Lucent Technologies Inc. and Farmstead Telephone Group, Inc., dated February 2, 2001. [Exhibit 10(gg) to the Annual Report on Form 10-K for the year ended December 31, 2000] 10(o) Farmstead Telephone Group, Inc. Employee Stock Purchase Plan [Appendix B to the to the Proxy Statement on Schedule 14A filed April 13, 2001 for the 2001 Annual Meeting of Stockholders] 10(p) Limited Liability Company Agreement of InfiNet Systems LLC, effective February 1, 2001 [Exhibit 10(dd) to the Annual Report on Form 10-K for the year ended December 31, 2001] 10(q) First Modification to Loan Agreement, entered into December 19, 2001 [Exhibit 10(ee) to the Annual Report on Form 10-K for the year ended December 31, 2001] 10(r) Restated First Addendum To That Certain Employment Agreement Between Farmstead Telephone Group, Inc. and George J. Taylor, Jr., effective August 1, 2001 [Exhibit 10(ff) to the Annual Report on Form 10-K for the year ended December 31, 2001] 10(s) Avaya Inc. Reseller Master Terms and Conditions; Agreement No. AVNERA1-060601, dated May 31, 2002 . [Exhibit 10(a) to the Quarterly Report on Form 10-Q for the quarter ended June 30, 2002] 10(t) Third Modification to Loan Agreement, dated September 23, 2002 between Farmstead Telephone Group, Inc. and Wachovia Bank, National Association (f/k/a First Union National Bank). [Exhibit 10(a) to the Quarterly Report on Form 10-Q for the quarter ended September 30, 2002] 10(u) Modification Number One To Promissory Note, dated October 9, 2002 between Farmstead Telephone Group, Inc. and Wachovia Bank, National Association. [Exhibit 10(b) to the Quarterly Report on Form 10-Q for the quarter ended September 30, 2002] 10(v) Fourth Modification to Loan Agreement, dated October 9, 2002 between Farmstead Telephone Group, Inc. and Wachovia Bank, National Association (f/k/a First Union National Bank). [Exhibit 10(c) to the Quarterly Report on Form 10-Q for the quarter ended September 30, 2002] 10(w) Loan and Security Agreement dated February 19, 2003 by and between Business Alliance Capital Corp. and Farmstead Telephone Group, Inc. 2001 [Exhibit 10(v) to the Annual Report on Form 10-K for the year ended December 31, 2002] 10(x) Revolving Credit Master Promissory Note dated February 19, 2003 between Business Alliance Capital Corporation and Farmstead Telephone Group, Inc. [Exhibit 10(w) to the Annual Report on Form 10-K for the year ended December 31, 2002] 10(y) Second Addendum to That Certain Employment Agreement Between Farmstead Telephone Group, Inc. and George J. Taylor, Jr., Dated as of January 1, 1998, as Amended by That Certain Restated First Addendum Dated as of August 1, 2001[Exhibit 10(x) to the Annual Report on Form 10-K for the year ended December 31, 2002] 42 10(z) Revolving Credit Master Promissory Note dated February 19, 2004 between Business Alliance Capital Corporation and Farmstead Telephone Group, Inc. 10(aa) Modification Agreement dated February 19, 2004 between Business Alliance Capital Corporation and Farmstead Telephone Group, Inc. 10(bb) Third Addendum to That Certain Employment Agreement Between Farmstead Telephone Group, Inc. and George J. Taylor, Jr., Dated as of January 1, 1998, as Amended by That Certain Restated First Addendum Dated as of August 1, 2001and as Further Amended by That Certain Second Addendum Dated as of January 1, 2003 10(cc) Second Addendum to That Certain Employment Agreement between Farmstead Telephone Group, Inc. and Robert G. LaVigne dated as of January 1, 2000 as Amended by That First Addendum Dated as of January 1, 2003 10(dd) Amendment to Reseller Master Terms and Conditions: Authorized Remanufactured Supplier (ARS) Program Between Avaya Inc. and Farmstead Telephone Group, Inc., dated October 28, 2003 21 Subsidiaries 23(a) Consent of DiSanto Bertoline & Company, P.C. 23(b) Consent of Carlin, Charron & Rosen LLP 31.1 Certification of the Chief Executive Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 31.2 Certification of the Chief Financial Officer, pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 32.1 Certification of the Chief Executive Officer, pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 32.2 Certification of the Chief Financial Officer, pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 43