6-K
Table of Contents

 
 
SECURITIES AND EXCHANGE COMMISSION
Washington, DC 20549
 
FORM 6-K
Report of Foreign Private Issuer
Pursuant to Rule 13a-16 or 15d-16
of the Securities Exchange Act of 1934
For February 18, 2009
Commission File Number 1-14642
ING Groep N.V.
Amstelveenseweg 500
1081-KL Amsterdam
The Netherlands
     Indicate by check mark whether the registrant files or will file annual reports under cover of Form 20-F or Form 40-F.
Form 20-F þ       Form 40-F o
     Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T rule 101(b)(1): o
     Indicate by check mark if the registrant is submitting the Form 6-K in paper as permitted by Regulation S-T rule 101(b)(7): o
     Indicate by check mark whether the registrant by furnishing the information contained in this Form is also thereby furnishing the information to the Commission pursuant to rule 12g3-2(b) under the Securities Exchange Act of 1934.
Yes o            No þ
If “Yes” is marked, indicate below the file number assigned to the registrant in connection with Rule 12g3-2(b).
 
 

 


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SIGNATURE


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This Report contains a copy of the following:
(1)   The Press Release issued on February 18, 2009.

 


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(ING LOGO)   CORPORATE COMMUNICATIONS
     
PRESS RELEASE   18 February 2009
ING posts full year underlying net loss of EUR 171 million
  4Q underlying net loss of EUR 3,101 million driven by market volatility and declining asset prices
  -   Banking underlying net loss of EUR 1,065 million in 4Q; full-year remained profitable at EUR 722 million
 
  -   Insurance 4Q underlying net loss of EUR 2,036 million from investment losses and DAC unlocking
 
  -   Divestments and special items totalled EUR -611 million, bringing the quarterly net loss to EUR -3,711 million
 
  -   Net loss per share of EUR 1.82, compared to a net profit per share of EUR 1.18 in the fourth quarter of 2007
  Commercial performance solid during 2008, despite headwinds in the fourth quarter
  -   Full-year 2008 net production of client balances of EUR 93 billion, excluding the impact of currencies
 
  -   Client savings and deposits contributed EUR 21 billion to the net production, excluding currency effects
 
  -   VNB down 8.1% for the full-year 2008, as lower results in the second half of 2008 offset solid first half results
  Measures being taken to strengthen capital in challenging markets
  -   EUR 10 billion of core tier-1 securities issued to Dutch State in 4Q
 
  -   Bank year-end tier-1 ratio of 9.3%, core tier-1 ratio of 7.3%
 
  -   Group debt/equity ratio of 13.8% and Insurance debt/equity ratio of 8.5% at year-end
 
  -   Sale of ING Life Taiwan releases EUR 5.7 billion in economic capital
 
  -   Sale of stake in ING Canada to reduce pro-forma 4Q Insurance debt/equity ratio by more than 4% points
 
  -   Illiquid Assets Back-up Facility to reduce pro-forma 4Q RWAs by EUR 13 billion, raise 4Q tier-1 ratio to 9.7%
Chairman’s Statement
“The financial crisis has had an unprecedented impact on our industry and the magnitude of the crisis has left few companies untouched. For ING, 2008 was marked by a sharp deterioration in financial results and the necessity to reinforce our capital base with the support of the Dutch State,” said Jan Hommen, Chairman of the Supervisory Board and CEO-designate. “ING had started the year focused on growth, and we were overtaken by the pace and severity of the downturn in the fourth quarter that eroded our earnings and our equity.”
“We have subsequently taken measures to strengthen the company. We sought and received an Illiquid Assets Back-up Facility from the Dutch State on 80% of our portfolio of Alt-A mortgage-backed securities. The sale of the Taiwan life business substantially reduced our economic capital requirements, and the sale of the Canadian non-life business will further reduce leverage in the insurance business. As we enter what may be another tumultuous year our key capital ratios are within the new market norms, but we will remain vigilant in managing our capital and risks in the current environment.”
“Our top priorities this year are to further reduce asset exposures and rationalise the cost base. We aim to shrink the balance sheet of ING Bank by 10% compared with the end of September, while continuing to lend to key customers in our home markets. And we are reallocating investments towards less risky assets. We are cutting our expenses this year by EUR 1 billion to align our cost base to the current operating environment.”
“The crisis has damaged confidence in the financial industry. Our customers have continued to trust ING with their savings, and in this environment we realise that we must work to earn and retain that trust every day. Now more than ever it is necessary to go back to basics and do everything we can to strengthen our company and our commitment to our customers during these challenging times.”
“Over the coming months, we will conduct a review of our portfolio of businesses to accelerate ING’s transformation in light of the changes shaping our industry. Our basic strategy, based on retail savings and investments, is a solid foundation for the future, but we must reduce the complexity of the Group by focusing on fewer businesses and markets. We intend to emerge with a coherent portfolio of strong businesses with leading market positions. In order to truly drive operational excellence, we must simplify governance, reinforce accountability, and make the organisation more responsive to our customers’ needs.”

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Contents:
         
ING Group Key Figures
    2  
Insurance Europe
    7  
Insurance Americas
    8  
Insurance Asia/Pacific
    9  
Wholesale Banking
    10  
Retail Banking
    11  
ING Direct
    12  
Appendices
    13  

 


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ING GROUP
ING Group: Key Figures
                                                                 
In EUR million   4Q2008     4Q2007     Change     3Q2008     Change     FY2008     FY2007     Change  
 
Underlying1 result before tax
                                                               
Insurance Europe
    -186       357       -152.1 %     101       -284.2 %     651       1,840       -64.6 %
Insurance Americas
    -992       439       -326.0 %     -214       363.6 %     -534       2,062       -125.9 %
Insurance Asia/Pacific
    -209       112       -286.6 %     19               116       576       -79.9 %
Corporate line Insurance
    -1,149       897       -228.1 %     -453       -153.6 %     -1,469       1,635       -189.9 %
 
Underlying result before tax from Insurance
    -2,536       1,805       -240.5 %     -547       -363.6 %     -1,235       6,113       -120.2 %
 
Wholesale Banking
    -366       512       -171.5 %     40               609       2,059       -70.4 %
Retail Banking
    75       522       -85.6 %     420       -82.1 %     1,691       2,402       -29.6 %
ING Direct
    -1,411       73               -47               -1,125       530       -312.3 %
Corporate line Banking
    -139       45       -408.9 %     -629       77.9 %     -726       -24          
 
Underlying result before tax from Banking
    -1,841       1,151       -259.9 %     -216       -752.3 %     449       4,967       -91.0 %
 
Underlying result before tax
    -4,377       2,957       -248.0 %     -763       -473.7 %     -786       11,080       -107.1 %
 
Taxation
    -1,230       260       -573.1 %     -185       -564.9 %     -577       1,605       -136.0 %
Result before minority interests
    -3,147       2,697       -216.7 %     -578       -444.5 %     -209       9,475       -102.2 %
Minority interests
    -46       53       -186.8 %     8       -675.0 %     -38       267       -114.2 %
 
Underlying net result
    -3,101       2,644       -217.3 %     -585       -430.1 %     -171       9,208       -101.9 %
 
Net gains/losses on divestments
    -217       -37               178               7       407          
Net result from divested units
    -74       -26               4               -50       -4          
Special items after tax
    -320       -98               -74               -515       -369          
 
Net result
    -3,711       2,482       -249.4 %     -478       -676.4 %     -729       9,241       -107.9 %
 
Result per share (in EUR)2
    -1.82       1.18       -254.2 %     -0.22       -727.3 %     -0.36       4.32       -108.3 %
 
KEY FIGURES
                                                               
Net return on equity3
    -2.1 %     24.2 %             11.2 %             -2.1 %     24.2 %        
Assets under management (end of period)
    551,300       642,700       -14.2 %     608,100       -9.3 %     551,300       642,700       -14.2 %
Total staff (FTEs end of period)
    124,661       124,634       0.0 %     130,629       -4.6 %     124,661       124,634       0.0 %
 
 
1   Underlying results are non-GAAP measures for profit excluding divestments and special items as specified in Appendix 2
 
2   Result per share differs from Earnings per share under IFRS for the treatment of the non-voting equity securities
 
3   Year to date
Note: Small differences are possible in the tables due to rounding
Results impacted by dislocation in financial markets
ING GROUP
Underlying net result (EUR million)
(BAR GRAPH)
The unprecedented dislocation in financial markets and challenging commercial environment led to a fourth quarter underlying net result of EUR -3,101 million. For the full year 2008, ING reported an underlying net loss of EUR 171 million.
The fourth quarter of 2008 marked the worst quarter for equity and credit markets in over half a century. Although ING actively reduced risk exposures across the Group throughout the quarter, the rapid and profound changes in the economic climate impacted results.
Extreme market volatility and sharp declines in asset prices triggered impairments and fair value changes of EUR 3,004 million in the quarter, of which EUR 2,049 million related to pressurised assets and EUR 686 million to equity securities. The remainder was attributable to impairments and fair value changes on other debt securities, including financial institutions’ debt.
Globally, real estate prices fell noticeably in the fourth quarter, leading to negative revaluations on real estate and impairments on development projects of EUR 612 million.
Negative revaluations on private equity were EUR 267 million. Other negative impacts stemming from the weak financial landscape totalled EUR 1,263 million, and included DAC unlocking, hedge losses and investment losses.
Primarily as a consequence of the negative market impacts, Insurance and Banking both reported underlying losses before tax in the fourth quarter. The loss in Insurance of EUR 2,536 million was exacerbated by lower gross premium income, primarily from flagging sales of investment-related products in the Americas and Asia/Pacific. Banking’s

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loss was EUR 1,841 million. The positive effect of an uptick in interest results was mitigated by EUR 576 million of risk costs due to worsening credit conditions as well as impairments on the Alt-A RMBS portfolio.
Commercial activity was weaker due to the adverse economic conditions. Net production of client balances was EUR -6 billion in the quarter, excluding the impact of currency effects. Insurance and Banking each contributed EUR -3 billion to the net production, as only Insurance Europe and Retail Banking showed positive net production.
For the full-year 2008, the net production of client balances was EUR 93 billion, excluding currency impacts. Including the impact of currency effects, total client balances of EUR 1,455 billion at year-end were flat compared with the previous year. Client savings and deposits accounted for EUR 21 billion of the net production (excluding currency effects), of which EUR 12 billion was from retail customers.
Overall, lending growth was robust throughout 2008, despite a fourth quarter decline in all markets except for the Netherlands. Of the client balance net production, bank lending contributed EUR 59 billion in 2008, excluding currency effects. At Insurance, positive net production of client balances was generated by all business lines as inflows in life insurance and retirement services more than offset outflows in third-party assets under management.
Operating expenses increased 4.6% versus the fourth quarter of 2007. Insurance was flat, whereas Banking rose 7.1%, partly due to the inclusion of ING Bank Turkey and Interhyp in Germany. Expenses compared with the third quarter of 2008 went up 7.4%, mainly due to transformation costs for the Dutch retail bank integration and impairments on development projects. Cost-cutting initiatives have been implemented worldwide to adapt to the evolving marketplace.
The fourth quarter effective tax rate was 28.1%.
Including the impact of divestments and special items, ING recorded a net loss of EUR 3,711 million for the quarter. This includes a EUR 292 million loss on the sale of Taiwan Life, a EUR 188 million loss from the nationalisation of the pension business and provisioning for annuities in Argentina, EUR 54 million in restructuring costs for the Dutch retail bank and EUR 65 million for the cancelled launch of ING Direct Japan.
The net loss per share was EUR 1.82, versus a profit of EUR 1.18 in the fourth quarter of 2007. The total number of shares outstanding in the market decreased 3.4% from a year earlier to 2,027 million.
Insurance: Key Figures
                         
In EUR million   4Q2008     4Q2007     Change  
 
Gross premium income
    9,703       11,802       -17.8 %
Total investment and other income
    2,013       3,749       -46.3 %
Operating expenses
    1,350       1,348       0.1 %
 
Underlying result before tax
    -2,536       1,805       -240.5 %
 
KEY FIGURES LIFE
                       
 
Underlying result before tax
    -2,523       1,439       -275.3 %
 
Expenses/premiums life insurance (YTD)
    14.0 %     14.3 %        
Expenses/AUM investment products (YTD)
    0.86 %     0.76 %        
 
Single-premium sales
    5,341       8,221       -35.0 %
Annual-premium sales
    885       1,196       -26.0 %
Total new sales (APE)
    1,419       2,018       -29.7 %
Value of new business
    170       440       -61.4 %
Internal rate of return (YTD)
    13.9 %     14.3 %        
 
KEY FIGURES NON-LIFE
                       
 
Underlying result before tax
    -13       367       -103.5 %
 
Claims ratio (YTD)
    64.3 %     65.2 %        
Expense ratio (YTD)
    32.2 %     31.8 %        
 
Combined ratio (YTD)
    96.5 %     97.1 %        
 
Insurance
Insurance recorded an underlying loss before tax of EUR 2,536 million, driven by capital losses and impairments on equity and debt securities, negative DAC unlocking, and negative fair value changes on investments. Insurance incurred capital losses of EUR 227 million on sales of equity securities, and recorded further impairments of EUR 643 million. This was partly compensated by EUR 82 million in positive fair value changes on derivatives used to hedge ING’s equity portfolio.
Insurance Europe posted an underlying loss before tax of EUR 186 million largely due to impairments and negative revaluations on real estate and private equity, as well as lower dividend income and higher expenses. Premium income was strong from robust sales of single premium products in the Netherlands.
The underlying loss before tax in Insurance Americas was EUR 992 million. The US posted a loss of EUR 1,103 million, driven by investment losses and negative DAC unlocking. Canada remained profitable, but results declined by 20.6%, excluding currency effects, as a result of lower underwriting results and higher catastrophe claims. Latin America’s results fell 38.0% at constant currencies, from lower investment results and negative equity market returns.
Insurance Asia/Pacific swung to a EUR 209 million loss before tax. Market-related hedge losses on SPVAs pushed Japan to a EUR 244 million loss, despite robust results from the COLI business. South Korea was impacted by weak demand for investment-linked products and investment losses, revaluations and impairments. Results in Australia/New Zealand fell 64.2% from lower interest income. Results in Malaysia rose 20.0%,

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Banking: Key Figures
                         
In EUR million   4Q2008     4Q2007     Change  
 
Total underlying income
    1,421       3,692       -61.5 %
Operating expenses
    2,686       2,509       7.1 %
Gross result
    -1,265       1,183       -206.9 %
Addition to loan loss provision
    576       31       1758.1 %
 
Underlying result before tax
    -1,841       1,151       -259.9 %
 
KEY FIGURES
                       
Interest margin
    1.19 %     0.94 %        
Underlying cost/income ratio
    189.0 %     68.0 %        
Risk costs in bp of average CRWA
    81       3          
Risk-weighted assets (end of period)
    343,388       402,727       -14.7 %
Underlying RAROC after tax
    -17.3 %     19.2 %        
Economic capital (average over period)
    22,227       16,424       35.3 %
Loans and advances to customers1
    598,328       608,286       -1.6 %
Customer deposits1
    537,682       565,760       -5.0 %
 
 
1   31 December 2008 compared with 30 September 2008
thanks to growth of the premium base.
The Corporate Line Insurance had an underlying loss before tax of EUR 1,149 million, fuelled by impairments and losses on public equities, which were transferred from the business units.
Total gross premium income fell 17.8%, and 14.1% excluding divestments and currency impacts, due to lower sales of investment-related products in the Americas and Asia/Pacific. This was partly compensated by an increase in the Netherlands due to higher immediate annuity production.
Commission income was up 1.2% from increases in the US caused by the consolidation of CitiStreet. Investment and other income fell 46.3% mainly as a result of impairments and capital losses on equity and debt securities, as well as negative revaluations on real estate and private equity investments.
Operating expenses were down 3.8% excluding currency impacts, acquisitions and divestments, as well as non-recurring expense items. The decline was concentrated in the Americas and Asia/Pacific due to cost containment and lower sales volumes.
In 2009, Insurance will manage down its cost base and cut operating expenses by roughly EUR 350 million. Approximately 4,200 full-time positions will be reduced globally, which includes 1,400 field staff. Of the total reductions, about 1,100 will be effected in Europe, 2,400 in the Americas, and 700 in Asia/Pacific. Apart from headcount reductions, savings will come from focusing on operational efficiency, and reducing marketing and project expenses. However, ING will continue to selectively invest in IT and infrastructure in core businesses.
New sales (APE) excluding Taiwan and currency effects declined by 26.3%, as product mix shifted away from investment-linked products. The value of new business (VNB) declined by 54.1%, excluding Taiwan and currency effects, due to lower sales and margin pressure on variable annuity products stemming from higher hedge costs caused by lower interest rates.
Commercial activity held up well in Europe, where APE rose 8.5% excluding the Romanian second-pillar pension fund impact in 2007. Despite a decline in sales, ING maintained strong market positions in the US and Asia/Pacific.
In November, ING’s Dutch insurance subsidiaries reached an agreement in principle with consumer organisations regarding individual unit-linked life policies that were sold in the Netherlands. This agreement is non-binding for individual policyholders. There was no material P&L impact as adequate provisions had already been established.
The 2008 Embedded Value of covered life businesses decreased by 20.6% to EUR 21.4 billion before capital injections, dividends and currency effects.
Banking
The underlying result before tax from Banking was EUR -1,841 million for the fourth quarter, and EUR 449 million for the full year. The quarterly loss was primarily driven by impairments on pressurised assets, equity securities and debt securities, as well as negative revaluations on real estate and higher risk costs.
Wholesale Banking posted an underlying pre-tax loss of EUR 366 million as strong income growth in General Lending & Payments and Cash Management and Structured Finance could not compensate for impairments, negative real estate revaluations, and increasing loan loss provisions.
Underlying result before tax from Retail Banking declined 85.6% to EUR 75 million. Higher funding costs and the ongoing competition for savings put pressure on interest margins. The mid-corporate segment was negatively affected by losses on obligations from financial markets products as well as higher additions to loan loss provisions. Fees on asset management products were lower due to equity market underperformance, while expenses increased due to the launch of the newly integrated bank in the Netherlands.
ING Direct recorded an underlying loss before tax of EUR 1,411 million. EUR 1,670 million of impairments on ING Direct’s investment portfolio more than offset the benefits to interest income from central bank rate cuts across the globe. Excluding these impairments, result before tax was EUR 259 million, an increase of 153% compared with the fourth quarter of 2007 (also excluding impairments) and 52% compared with the previous quarter’s profit of EUR 170 million (excluding impairments). The interest margin of ING Direct improved 25 basis points to 0.99%.
The Banking Corporate Line underlying result before tax was EUR -139 million, mainly caused by losses and impairments

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on equity securities, lower income on the capital surplus and higher solvency and liquidity costs.
Banking’s total underlying income fell 61.5%. Rising interest and commission results were more than offset by negative results in investment and other income. The total interest margin increased 25 basis points (to 1.19%) compared with the fourth quarter of 2007, primarily from higher interest results in Wholesale Banking (which were partly offset by negative impacts in other income), and a higher margin at ING Direct. Commission income rose 4.5%, due to the acquisitions of ING Bank Turkey and Interhyp which offset lower management fees.
Investment income was negative at EUR -1,846 million, which included EUR 1,778 million of impairments on bonds and equity securities, EUR 69 million of losses on the sale of equity securities and EUR 63 million of negative fair value changes on direct real estate investments. Other income was EUR -668 million, caused by negative valuation results on non-trading derivatives, negative trading income and EUR 189 million in losses from associates, mainly in ING Real Estate due to the downward valuation of listed funds.
Underlying operating expenses rose 7.1%. Excluding ING Bank Turkey and Interhyp, non-recurring expenses and currency effects, operating expenses were up just 1.0%. This was mainly due to ING Direct, while in the mature businesses, recurring operating expenses were down 0.7% despite higher expenses for the integration of the Dutch retail bank.
Banking is targeting a cost reduction of about EUR 650 million in 2009. As a result, headcount will be reduced by about 2,800. Approximately 1,400 of the reductions will come from Wholesale Banking, of which 200 staff have already left ING. About 800 staff will be affected in Retail Banking, and roughly 600 will be affected at ING Direct.
Risk costs increased sharply due to the worsening economic conditions.
ING Bank added EUR 576 million to loan loss provisions, compared with EUR 31 million in the fourth quarter of 2007 and EUR 373 million in the third quarter of 2008. In Wholesale Banking, the majority of provisions were taken in Structured Finance and General Lending & PCM. In Retail Banking, risk costs were up due to increases in the mid-corporates segment and Private Banking Asia, as well as the acquisition of ING Bank Turkey. The weak US housing market was the major driver behind rising risk costs at ING Direct. Total additions to loan loss provisions in the fourth quarter were equivalent to an annualised 81 bps of average credit-risk-weighted assets (CRWA).
The underlying risk-adjusted return on capital (RAROC) after tax fell to -17.3% from 19.2% in the fourth quarter last year, reflecting the impact from the market turmoil and a 35.3% increase in economic capital.
Assets under Management
Despite the challenging market conditions, ING achieved a net inflow of EUR 0.3 billion in assets under management (AUM) in the quarter. However, total AUM declined by EUR 56.8 billion in the quarter, or 9.3%, as the financial market deterioration and lower asset prices had a negative impact of EUR 44.8 billion. The divestment of businesses in Taiwan, South Korea, Argentina and Curacao had a net negative impact of EUR 12.4 billion.
Risk Management
The financial and economic crisis resulted in EUR 3,004 million of pre-tax losses and impairments through the P&L in the fourth quarter. Of this amount, US subprime RMBS, Alt-A RMBS and CDO/CLOs accounted for EUR 2,049 million. EUR 686 million related to listed equity securities, while the remainder of the total related to other debt securities including financial institutions’ debt. Fair value changes through the pre-tax P&L were EUR 879 million, from negative revaluations on real estate and private equity.
Negative revaluations on pressurised assets totalling EUR 738 million after tax were recorded on the balance sheet against shareholders’ equity.
ING actively reduced its risk exposures in the fourth quarter, shifting the Group’s asset allocation towards government bonds. The balance sheet was scaled down in Banking, while in Insurance variable annuity products used tighter asset allocation prescriptions, and equity risk declined through sales and hedging of the equity investment portfolio. Further de-risking measures will continue in 2009.
On 26 January 2009, the Dutch State extended an Illiquid Assets Back-up Facility to ING, which will transfer economic ownership of 80% of ING Direct’s and Insurance America’s Alt-A RMBS portfolios to the Dutch State in the first quarter of 2009. The facility will reduce ING’s risk of potential future Alt-A impairments by 80%, while also reducing risk-weighted assets and increasing the Bank’s tier-1 ratio.
In addition, ING Direct reclassified EUR 22.8 billion of European RMBS, ABS, CMBS and covered bonds from ‘Available for Sale’ to ‘Loans’ as of 12 January 2009, aligning the accounting treatment to ING’s intention to hold the assets for the foreseeable future. The reclassification locked in a negative revaluation of approximately EUR 0.9 billion after tax in shareholders’ equity.
In the fourth quarter, ING’s subprime RMBS portfolio declined to EUR 1.8 billion. The fair value at 31 December was 58.1%, down from 73.0% at 30 September, mainly driven by credit spread widening. ING recorded a EUR 50 million pre-tax loss through the P&L on subprime RMBS in the quarter.
The US Alt-A RMBS portfolio declined by EUR 2.2 billion to EUR 18.8 billion at 31 December due to a EUR 1.8 billion pre-tax impairment and EUR 0.5 billion in pre-tax negative revaluations. ING Direct recorded the vast majority of the impairments and revaluations, and the remainder was mainly taken in Insurance Americas. At ING Direct, impairments of EUR 1.6 billion were driven by a relatively small estimated credit loss of EUR 263 million based on deterioration in delinquencies in

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the underlying Alt-A mortgages and in the mortgage market outlook. The estimated credit loss translated into pre-tax impairments that are sixfold in size as IFRS requires a write-down to market value at reporting date. At year-end, 65% of ING’s Alt-A RMBS was AAA rated, down from 87% at 30 September.
ING’s CDO/CLO portfolio declined from EUR 4.7 billion at 30 September to EUR 3.5 billion at year-end. This was due to sales, and EUR 175 million of negative revaluations and EUR 185 million in pre-tax losses through the P&L. Insurance Americas closed EUR 650 million of CDO positions in the quarter. The vast majority of the CDO/CLO portfolio has investment-grade corporate credits as underlying assets; only EUR 1.0 million has US subprime mortgages as underlying assets. The portfolio was fair valued at 77.8% at 31 December.
ING owns EUR 33.7 billion of prime European and US RMBS. There were no P&L losses on this portfolio, which was fair valued at 92% at year-end.
Exposure to CMBS was EUR 7.3 billion, the majority of which concerns senior AAA tranches with significant credit enhancements. At 31 December, the CMBS portfolio was fair valued at 71%.
Direct equity exposure declined 33% in the quarter to EUR 5.8 billion from negative revaluations and sales. Pre-tax impairments on equity securities were EUR 686 million, of which EUR 400 million related to newly-impaired securities. Of the total EUR 5.8 billion exposure, listed equity stakes in Insurance comprise EUR 3.9 billion of exposure, which is partially hedged against further market losses. The Bank’s EUR 1.9 billion of exposure mainly reflects its strategic stakes in the Bank of Beijing and Kookmin Bank.
Interest rate risk was reduced in the fourth quarter following the sale of ING Life Taiwan. Additionally, by lengthening its asset duration, ING further reduced the impact of declining interest rates.
ING has EUR 9.8 billion of real estate exposure that is subject to revaluation through the P&L, down from EUR 11.5 billion at 30 September. The decline was due to negative revaluations, FX effects and sales. In the fourth quarter, ING recorded EUR 556 million of negative pre-tax revaluations through the P&L.
The downturn in global credit quality caused a rise in risk costs. Total net additions to loan loss provisions were EUR 576 million, or an annualised 81 bps of average credit-risk-weighted assets (CRWA). CRWA rose by EUR 11 billion to EUR 288 billion. Rating downgrades in the Bank’s Alt-A portfolio contributed EUR 14.2 billion to this increase. In the current market, ING anticipates an upward trend in CRWA due to credit migration, notably in securities positions and due to downgrades of internal ratings under Basel II for part of the loan books. Excluding credit rating migration, ING expects risk-weighted assets (RWA) to remain relatively stable during 2009 as asset reduction will offset loan growth.
Capital Management
In the fourth quarter, ING issued 1 billion core tier-1 securities to the Dutch State for a consideration of EUR 10 billion. The Group injected EUR 5 billion of the proceeds into the Bank, and EUR 4.05 billion into Insurance. EUR 0.95 billion remained at the Group level. This resulted in the strengthening of ING’s key capital ratios during the quarter. Additionally, the Adjusted Equity of ING Group rose by EUR 4.6 billion, as the proceeds from the capital injection compensated for the quarterly loss and the impact of equity market declines.
ING Bank’s tier-1 ratio increased from 8.5% to 9.3%, as growth in RWA from EUR 330 billion to EUR 343 billion was more than compensated by the capital injection from the Group. The core tier-1 ratio improved from 6.5% to 7.3%.
The Group’s debt/equity ratio declined from 14.4% to 13.8%. The Insurance debt/equity ratio rose from 8.0% to 8.5%. Capital injections into subsidiaries, notably into the Dutch and US insurance operations, kept pace with the Group’s capital injection to Insurance. Adjusted equity declined by EUR 0.9 billion to EUR 24.8 billion.
The Illiquid Assets Back-up Facility will be implemented in the first quarter of 2009, resulting in a reversal of the EUR 4.6 billion negative revaluation reserve held against shareholders’ equity in relation to the securities, and a EUR 13 billion reduction in RWA. On a pro-forma basis, including the impact of the transaction at 31 December, ING Bank’s tier-1 ratio increases from 9.3% to 9.7%, and the core tier-1 ratio increases from 7.3% to 7.5%.
In early February 2009, ING sold its 70% stake in ING Canada generating gross proceeds of CAD 2.2 billion (EUR 1.4 billion). The transaction is subject to regulatory approvals, and is expected to be closed and booked in the first quarter of 2009. There will be a negligible P&L impact on first quarter results. On a pro-forma basis, the Insurance debt/equity ratio will decline by more than four percentage points.
At 31 December 2008, 2,063 million shares were in issue, of which 2,027 million were outstanding in the market.
Dividend
As previously announced in October 2008, ING Group will not pay a final dividend in May 2009 over the year 2008. Since ING already paid an interim dividend of EUR 0.74 in August 2008, ING is required under its agreement with the Dutch State to pay the first short coupon on the core tier-1 securities in May 2009, pending approval from De Nederlandsche Bank (DNB).
Given the intensity of the crisis, it is difficult to foresee whether ING Group will be in a position to pay a dividend in 2009. The interim dividend for 2009 will not automatically be half of the total dividend of 2008 now that dividends have been stopped. ING will continue to pay dividends in relation to underlying cash earnings, and will take a balanced approach to dividends in a careful and conservative manner in the next few years. When a dividend is paid, the coupon on the core tier-1 securities is also payable, subject to DNB approval.

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INSURANCE EUROPE
Insurance Europe: Key Figures
                                                             
    Total       Benelux       Central & Rest of Europe  
In EUR million   4Q2008     4Q2007     Change       4Q2008     4Q2007       4Q2008     4Q2007  
             
Gross premium income
    2,469       2,383       3.6 %       1,779       1,628         690       755  
Operating expenses
    480       390       23.1 %       373       291         107       99  
             
Underlying result before tax
    -186       358       -152.0 %       -236       280         50       78  
             
LIFE INSURANCE
                                                           
             
Underlying result before tax
    -234       278       -184.2 %       -281       203         47       74  
             
Single-premium sales
    799       871       -8.3 %       511       482         287       389  
Annual-premium sales
    176       220       -20.0 %       76       51         100       169  
Total new sales (APE)
    256       307       -16.6 %       127       99         129       208  
Value of new business
    94       200       -53.0 %       27       30         67       170  
Internal rate of return (YTD)
    17.1 %     15.8 %               12.0 %     12.4 %       23.8 %     18.4 %
             
NON-LIFE INSURANCE
                                                           
             
Underlying result before tax
    47       80       -41.3 %       45       77         2       3  
             
Claims ratio
    55.6 %     50.9 %               55.6 %     50.9 %                  
Expense ratio
    41.9 %     42.3 %               41.9 %     42.3 %                  
             
Combined ratio
    97.5 %     93.2 %               97.5 %     93.2 %                  
             
Loss driven by financial market deterioration
Investment portfolio de-risked

Premium income up 3.6%

APE up 8.5%, VNB up 11.9% excl. Romanian pension impact
INSURANCE EUROPE
Underlying result before tax (EUR million)
(BAR GRAPH)
The rapid financial market deterioration drove Insurance Europe to a quarterly underlying loss before tax of EUR 186 million. Real estate income dropped to EUR -272 million because of negative revaluations on European properties. Negative revaluations and impairments on private equity resulted in a loss of EUR 174 million on this asset class. Operating expenses increased by EUR 90 million to EUR 480 million, putting further pressure on results.
Insurance Europe de-risked its investment portfolio during the quarter by selling proprietary equities and real estate, and by purchasing additional equity hedges. Interest rate exposure was reduced by narrowing the duration gap between proprietary fixed income investments and insurance liabilities.
Commercial activity held up well despite worsening economic conditions. New sales (APE) declined 16.6%, but excluding the one-time effect of the Romanian second-pillar pension fund launch in 2007, APE rose 8.5%. Sales growth was concentrated in the Netherlands, and was primarily attributable to the inclusion of group life renewals.
The value of new business (VNB) fell 53.0%, but increased 11.9% after adjusting for the Romanian pension fund impact in 2007. Excluding the Romanian pension fund, Central & Rest of Europe’s APE decreased 5.8% due to the adverse impact of the market turmoil on unit linked and variable annuity sales, whereas VNB rose 24.1%. Net pension fund inflows in Central & Rest of Europe were strong at EUR 479 million, on par with the fourth quarter of 2007.
Gross premium income rose 3.6% to EUR 2,469 million thanks to solid single-premium fixed-annuity sales in the Netherlands. In Belgium, sales of single-premium products with profit participation declined as the outlook for profit-sharing worsened. Premiums in Central & Rest of Europe fell 8.6%, mainly from lower sales of unit-linked contracts and variable annuities.
Operating expenses increased 23.1%, as the fourth quarter of 2007 contained a EUR 89 million release of employee benefits provisions. Expenses in Belgium & Luxembourg increased by EUR 13 million, of which EUR 7 million related to the legal transfer of ING’s investment management operations in Brussels from ING Bank to ING Insurance. Expenses in Central & Rest of Europe rose 8.1%, relating to investments in an operational efficiency programme.
In 2009, Insurance Europe will reduce headcount by about 1,100 full-time positions. As a result, 2009 expenses are expected to be reduced by around EUR 100 million from 2008 levels.
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INSURANCE AMERICAS
Insurance Americas: Key Figures
                                                                               
    Total       United States       Canada       Latin America  
In EUR million   4Q2008     4Q2007     Change       4Q2008     4Q2007       4Q2008     4Q2007       4Q2008     4Q2007  
                   
Gross premium income
    5,323       6,313       -15.7 %       4,613       5,477         610       670         99       166  
Operating expenses
    614       619       -0.8 %       421       399         136       137         58       83  
                   
Underlying result before tax
    -992       439       -326.0 %       -1,103       272         81       113         31       54  
                   
LIFE INSURANCE
                                                                             
                   
Underlying result before tax
    -1,084       313       -446.3 %       -1,103       272                           19       41  
                   
Single-premium sales
    3,706       5,317       -30.3 %       3,174       5,270                           531       47  
Annual-premium sales
    465       473       -1.7 %       350       343                           115       129  
Total new sales (APE)
    836       1,004       -16.7 %       667       870                           168       134  
Value of new business
    49       111       -55.9 %       21       77                           27       35  
Internal rate of return (YTD)
    12.6 %     11.8 %               11.6 %     11.3 %                         18.1 %     15.8 %
                   
NON-LIFE INSURANCE
                                                                             
                   
Underlying result before tax
    92       126       -27.0 %                         81       113         12       13  
                   
Claims ratio
    69.6 %     70.6 %                                 69.5 %     65.7 %       70.4 %     81.6 %
Expense ratio
    27.4 %     28.1 %                                 29.1 %     28.5 %       16.7 %     27.3 %
                   
Combined ratio
    97.0 %     98.7 %                                 98.6 %     94.2 %       87.1 %     108.9 %
                   
Results affected by volatile financial markets
DAC unlocking of EUR -838 million

US investment losses EUR 442 million

APE down 16.7%; VNB declines 55.9%
INSURANCE AMERICAS
Underlying result before tax (EUR million)
(BAR GRAPH)
Unprecedented market turmoil led to an underlying pre-tax loss of EUR 992 million for Insurance Americas. The US loss of EUR 1,103 million was driven by EUR 442 million of investment losses and EUR 838 million of negative DAC unlocking. Canada’s results fell 20.6%, excluding currency effects, due to lower underwriting results. Latin America’s results fell 38.0%, excluding FX effects, from lower investment gains and negative equity returns, although results did benefit from the acquired Santander business. The Argentine pension business was written off, causing a EUR 97 million net loss. As a further consequence, the Argentine annuity business is no longer viable, giving rise to a EUR 91 million after-tax loss. Both losses were recorded as special items.
Various product and risk initiatives have been undertaken given the current environment. These include de-risking actions for new variable annuity products, adjusting crediting rates on in-force fixed annuity products, and additional financial market hedging.
At year-end, the net liability provisions for both Insurance Americas and the US business in total were more than sufficient at the 90% and 50% confidence levels. However, as a result of the severe economic downturn during late 2008, provisions for US retail annuity products were insufficient at the 90% and 50% levels by EUR 1.6 billion and EUR 0.6 billion, respectively.
Life sales (APE) fell 22.3%, excluding FX effects. Variable annuity sales dropped 43.3% due to market deterioration. Fixed annuity sales jumped 77.5% as consumers sought safety in fixed products. Individual life sales fell 8.0%, and retirement services sales were down 12.9%. Net flows in retirement services and variable annuities declined 35.3%, but were strong at EUR 1,208 million.
Variable annuity products were modified and re-priced in response to market conditions. New business margins should improve as a result, but the value of new business in the coming quarter(s) may fall well short of levels attained in 2007 and early 2008.
Gross premiums fell 19.4%, excluding FX, on lower US variable annuity sales. Annuity sales in Latin America increased modestly. Life premium income declined 20.7%, excluding currency effects.
Operating expenses declined 2.2%, excluding FX. Excluding the CitiStreet and Santander acquisitions, expenses fell 11.1%, driven by lower compensation costs and expense reduction initiatives. In 2009, cost savings of roughly EUR 175 million and a headcount reduction of about 2,400 are targeted.
On 4 February 2009, ING announced the sale of its stake in ING Canada.
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INSURANCE ASIA/PACIFIC
Insurance Asia/Pacific: Key Figures
                                                                                                                   
    Total       Australia & NZ       Japan       South Korea       Taiwan       Rest of Asia  
In EUR million   4Q08     4Q07     Change       4Q08     4Q07       4Q08     4Q07       4Q08     4Q07       4Q08     4Q07       4Q08     4Q07  
                               
Gross premium income
    1,900       3,095       -38.6 %       75       82         799       1,015         703       866                 795         323       337  
Operating expenses
    234       310       -24.5 %       55       61         63       47         54       71                 56         62       75  
                               
Underlying result before tax
    -209       113       -285.0 %       19       53         -244       -13         20       78                 0         -4       -5  
                               
LIFE INSURANCE
                                                                                                                 
                               
Underlying result before tax
    -209       113       -285.0 %       19       53         -244       -13         20       78                 0         -5       -7  
                               
Single-premium sales
    836       2,033       -58.9 %       299       1,056         471       709         43       49                 146         24       73  
Annual-premium sales
    244       503       -51.5 %       28       36         42       45         114       226                 124         60       72  
Total new sales (APE)
    328       706       -53.5 %       57       142         90       116         119       231                 139         62       79  
Value of new business
    28       128       -78.1 %       12       14         -4       5         12       41                 56         9       12  
Internal rate of return (YTD)
    14.0 %     16.8 %               19.7 %     21.4 %       10.7 %     11.1 %       17.5 %     22.8 %               20.0 %       12.9       10.2 %
                               
Markets impact Asia/Pacific results
  SPVA hedge losses of EUR 269 million in Japan
 
  Expenses fall 2.9% excluding Taiwan and FX
 
  New sales down 40.5% excluding FX and Taiwan
INSURANCE ASIA/PACIFIC
Underlying result before tax (EUR million)
(BAR GRAPH)
Declining equity markets and weak economic conditions eroded demand for investment-linked products, while also reducing assets under management (AUM). New sales (APE) fell 40.5%, excluding the divested Taiwan Life business and FX effects. Nevertheless, ING either maintained or improved market positions across the region.
Insurance Asia/Pacific reported an underlying loss before tax of EUR 209 million, mainly due to lower income and SPVA hedge losses in Japan.
Japan’s underlying loss before tax was EUR 244 million, primarily due to EUR 267 million of market-related hedge losses on SPVA due to extraordinary market volatility in October. Results in South Korea fell 74.4%, as increased profits from a higher in-force base could not compensate for negative revaluations on an equity position and fixed income impairments. Results in Australia/New Zealand fell 64.2%, driven by reduced interest income from the retirement of loans in the holding company. Growth of the premium base pushed results up 20.0% in Malaysia.
Exposures to equity and other risky asset classes were reduced to stabilise the balance sheet and reduce earnings volatility. The South Korean equity derivative fund marked-to-market through the P&L was sold, and public equity exposure on the balance sheet was scaled down.
Gross premium income fell 38.6%, or 19.4% excluding Taiwan and FX effects. Premium income decreased in Japan, mainly on lower SPVA sales. Premium income rose in South Korea, Australia and Malaysia (constant currencies). Commission income fell 42.0% from declines in AUM. Investment and other income was significantly higher as it included fair-value changes on derivatives used to hedge Japan’s guaranteed SPVA benefits, which were offset by increased benefit reserves.
Operating expenses fell 24.5%, or 2.9% excluding Taiwan and currency effects. Across Asia/Pacific, measures to reduce cost and headcount were introduced in the fourth quarter. These initiatives will lead to expense savings of about EUR 75 million in 2009, and an estimated headcount reduction of 700.
The value of new business (VNB) fell 58.2%, excluding Taiwan and currency effects. This was attributable to the decline in APE, as well as lower VNB on SPVA products, increased volatility, and a shift in South Korea’s product mix.
The sale of Taiwan Life resulted in a total net loss of EUR 292 million, and an economic capital release of EUR 5.7 billion. In December, ING raised its stake in ING Life Korea from 85.1% to 100% for a consideration of EUR 190 million.
At year end, the net liability provisions for Insurance Asia/Pacific (excluding Taiwan) were more than sufficient in total at the 90% and 50% confidence levels. As a result of the severe economic downturn during late 2008 and its effect on variable annuity products, provisions in Japan were insufficient at the 90% level by EUR 409 million, and at the 50% level by EUR 68 million.

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WHOLESALE BANKING
Wholesale Banking: Key Figures
                                                                                                                                     
                                                Structured       Leasing &       Financial                  
    Total       GL&PCM       Finance       Factoring       Markets       Real Estate       Other  
In EUR million   4Q08     4Q07       Change     4Q08     4Q07       4Q08     4Q07       4Q08     4Q07       4Q08     4Q07       4Q08     4Q07       4Q08     4Q07  
                                     
Total income
    672       1,200       -44.0 %       297       208         283       190         91       101         56       150         0       342         -56       209  
Operating expenses
    784       778       0.8 %       162       140         94       86         61       60         174       160         211       193         81       139  
Gross result
    -112       422       -126.5 %       135       68         189       103         30       42         -118       -10         -211       149         -137       70  
Loan loss provision
    254       -90                 82       -101         112       -2         23       9         1       2         37       4         0       -1  
                                     
Underlying result before tax
    -366       512       -171.5 %       53       169         77       106         7       32         -119       -12         -248       145         -137       71  
                                     
KEY FIGURES
                                                                                                                                   
Cost/income ratio
    116.7 %     64.8 %               54.5 %     67.3 %       33.2 %     45.6 %       66.8 %     59.0 %       311.5 %     106.4 %       n.a.       56.5 %       n.a.       66.4 %
Underlying RAROC after tax
    -7.9 %     13.6 %               10.3 %     3.3 %       27.7 %     27.4 %       9.2 %     19.9 %       -10.0 %     2.1 %       -36.9 %     17.8 %       -70.8 %     74.1 %
Economic capital (average over period)
    9,948       7,790       27.7 %       2,175       1,774         1,554       991         454       536         3,144       2,315         2,030       1,845         590       328  
                                     
Results impacted by real estate revaluations
  Real estate revaluations and impairments of EUR -332 million
 
  EUR 171 million of credit-related markdowns and impairments
 
  Higher risk costs leading to a net addition of EUR 254 million
WHOLESALE BANKING
Underlying result before tax (EUR million)
(BAR RAPH)
Wholesale Banking results were impacted by the deepening global recession. Commercial performance in General Lending & PCM and Structured Finance was resilient, supported by higher volumes and margins. However, at ING Real Estate, negative revaluations resulting from increasing pressure on real estate prices remained a key challenge. Certain other businesses, in particular Equity Markets and the proprietary trading activities, also felt the impact of the turmoil.
Wholesale Banking is taking several steps to reduce risk and expenses. In 2009, the balance sheet will be reduced by decreasing exposure to trading, select investments and assets, and pressurised and volatile businesses. To support profitability, the client coverage model is being right-sized in non-core markets. The Equity Markets and proprietary trading businesses are being downsized, and restructurings are occurring within ING Real Estate and ING Lease. For these initiatives, EUR 48 million of restructuring costs were taken to reduce headcount by 425 full-time positions; 200 of these reductions were effected in the quarter. For 2009, a cost reduction of about EUR 350 million is targeted versus 2008 levels, reducing headcount by approximately 1,200 additional positions.
Impairments and negative revaluations totalled EUR 503 million for the quarter. Combined with an increase in loan loss provisions, this resulted in an underlying pre-tax result of EUR -366 million, compared with a profit of EUR 512 million in the fourth quarter of 2007.
Income fell 44.0%, largely attributable to EUR 276 million of negative fair value changes at ING Real Estate and EUR 171 million in credit-related markdowns and impairments mainly at Financial Markets. General Lending & PCM posted a 42.8% rise in income, achieving its sixth consecutive quarter of higher revenues, thanks to both higher interest margins and increased volumes. Structured Finance income rose 48.9%, supported by favourable results in Natural Resources and International Trade & Export Finance, both of which were consistently strong in 2008. Leasing & Factoring income declined 9.9%, as lower prices for used vehicles remained a challenge. At ING Real Estate, EUR 276 million of negative fair value changes brought quarterly income to zero. Other income declined sharply primarily due to EUR 41 million of capital losses.
Operating expenses rose only 0.8%, despite EUR 56 million of impairments on development projects at ING Real Estate and EUR 48 million of restructuring charges, which were offset by lower performance-related payments.
The net addition to loan loss provisions amounted to EUR 254 million, or an annualised 67 basis points of average credit-risk-weighted assets, mainly attributable to General Lending & PCM and Structured Finance.
RAROC after tax fell to -7.9%, pushed downward by impairments, negative revaluations and a 27.7% increase in economic capital from Basel II model changes and higher market risk capital.

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RETAIL BANKING
Retail Banking: Key Figures
                                                                                                 
            Total               Netherlands       Belgium       Central Europe       Asia  
In EUR million   4Q2008     4Q2007     Change       4Q2008     4Q2007       4Q2008     4Q2007       4Q2008     4Q2007       4Q2008     4Q2007  
                         
Total underlying income
    1,690       1,860       -9.1 %       1,011       1,178         447       473         169       126         63       83  
Operating expenses
    1,408       1,245       13.1 %       804       696         355       367         192       111         56       71  
Gross result
    282       615       -54.1 %       207       482         91       106         -23       15         7       12  
Addition to loan loss provision
    207       93       122.6 %       91       82         29       11         44       -1         43       1  
                         
Underlying result before tax
    75       522       -85.6 %       116       400         63       94         -68       16         -35       11  
                         
KEY FIGURES
                                                                                               
Underlying cost/income ratio
    83.3 %     66.9 %               79.6 %     59.1 %       79.6 %     77.6 %       113.8 %     88.1 %       88.2 %     85.1 %
Underlying RAROC after tax
    7.3 %     31.6 %               19.7 %     53.2 %       20.8 %     41.3 %       -24.7 %     8.6 %       -0.6 %     -0.2 %
Economic capital (average over period)
    6,244       5,354       16.6 %       2,629       2,495         1,002       831         1,061       289         1,552       1,739  
                         
Headwinds from margin pressure and savings competition
  Intense competition for savings and deposits continues
 
  Losses in mid-corporates on Financial Markets products
 
  Market downturn puts pressure on management fees
RETAIL BANKING
Underlying result before tax (EUR million)
(BAR GRAPH)
The banking crisis and economic slowdown triggered lower volume growth in deposits and lending, lower commission income, and an increase in risk costs. These effects were in addition to already intense competition for savings and margin pressure, compounding the marketplace difficulties.
The commercial impact of the liquidity crisis varied in each of ING’s markets. In the Netherlands, ING managed to increase savings and deposits in 2008 by EUR 1.1 billion. The Netherlands experienced limited savings and deposit outflows in October and November, followed by inflows in December and January. Margins remained under pressure throughout the fourth quarter. In Belgium, savings and deposits inflows increased over the course of 2008, with margins improving in the fourth quarter. In Poland, ING gave preference to margin amid intense competition in the fourth quarter, relinquishing some of the strong volume gains from earlier in the year. In Romania, deposits grew 6% in the fourth quarter. Mortgage production decreased in all countries.
Underlying result before tax fell to EUR 75 million, compared with EUR 522 million in the fourth quarter of 2007. Results were severely impacted by increased margin pressure caused by intense competition for savings and turbulence in the financial markets, which impacted the mid-corporate segment. Additionally, lower equity markets resulted in reduced fees on asset management products.
Total underlying income declined 9.1% to EUR 1,690 million. Excluding market- related losses, income was down 4.5%.
Operating expenses rose 13.1%, or 7.6% when excluding ING Bank Turkey. In the Benelux, expenses rose 9%, due to the last push for the Dutch retail bank integration. Outside the Benelux, operating expenses were flat excluding ING Bank Turkey, as investments in branch expansion were offset by lower staff costs in Private Banking and favourable currency effects.
In this increasingly competitive environment, Retail Banking will place greater emphasis on cost reduction and de-risking. Investments in the Benelux will be continued through branch network consolidation and the migration towards the ‘internet-first model’. ING remains committed to growth in emerging markets, but will decelerate the pace of expansion. In 2009, a decline in the cost base of about EUR 150 million and a headcount reduction of about 800 are planned. This headcount reduction is in addition to previously announced reductions relating to the Dutch retail bank merger.
The net addition to loan loss provisions rose to EUR 207 million. This is mainly explained by EUR 38 million in Private Banking Asia, as prices of assets that served as underlying collateral for loans decreased significantly. Furthermore, risk costs increased due to the inclusion of ING Bank Turkey and higher risk costs in the mid-corporate segment.
Underlying RAROC after tax declined to 7.3% due to lower results and a EUR 0.9 billion increase in economic capital, of which EUR 0.8 billion is explained by the inclusion of ING Bank Turkey.

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ING DIRECT
ING Direct: Key Figures
                         
In EUR million   4Q2008     4Q2007     Change  
 
Total underlying income
    -838       529       -258.4 %
Operating expenses
    458       428       7.0 %
Gross result
    -1,296       101       n.a.  
Addition to loan loss provision
    115       28       310.7 %
 
Underlying result before tax
    -1,411       73       n.a.  
 
KEY FIGURES
                       
Interest margin
    0.99 %     0.74 %        
Cost/income ratio
    n.a.       80.9 %        
Underlying RAROC after tax
    -84.8 %     9.5 %        
Economic capital (average over period)
    3,991       2,559       56.0 %
 
Quarterly loss driven by Alt-A impairments
  EUR 1,670 million of pre-tax impairments primarily on Alt-A
 
  Illiquid Assets Back-up Facility reduces future Alt-A exposure
 
  Interest margin up to 0.99% following rate reductions
TOTAL RETAIL BALANCES
(EUR bln, end of period)
(BAR GRAPH)
ING DIRECT
Underlying result before tax (EUR million)
(BAR GRAPH)
Although commercial performance remained positive amidst the fourth quarter turbulence, ING Direct posted an underlying loss before tax of EUR 1,411 million. The loss was driven by the substantial deterioration in the US housing market. Rising delinquencies, house price declines and a revision in the ultimate loss outlook led to a EUR 263 million credit impairment primarily on ING Direct’s Alt-A RMBS portfolio. This triggered a EUR 1,670 million pre-tax impairment through the P&L under IFRS accounting rules. The fair value of the Alt-A RMBS portfolio declined to 67% from 76% at the end of the third quarter.
ING Direct is actively reducing risks as a response to the challenging environment. The Illiquid Assets Back-up Facility extended by the Dutch State represents a significant milestone in these efforts, as it will reduce the impact of potential losses on the Alt-A RMBS portfolio by 80%. Additionally, in January 2009 ING Direct reclassified EUR 22.8 billion of European RMBS, ABS, CMBS and covered bonds from ‘Available for Sale’ to ‘Loans’, mitigating further volatility in IFRS equity. The launch of ING Direct Japan has been cancelled, in line with the Group’s decision to focus on existing core businesses and to preserve capital.
Production of client retail balances reached EUR 3.3 billion. However, including negative FX and market impacts, client retail balances declined by 2.2% to EUR 322.7 billion at the end of December. Funds entrusted decreased by EUR 3.1 billion (at constant FX) including the acquired deposits of Kaupthing Edge and Heritable Bank in October. The decline was partly driven by fund transfers from savings to investment products and seasonal patterns. Furthermore, customers continued to re-allocate to maximise protection from government guarantees, causing account rebalancing. From the end of October, ING Direct has returned to growth. Total production of funds entrusted in January 2009 was EUR 3.8 billion.
Residential mortgages grew by EUR 5.8 billion at comparable exchange rates. Excluding a EUR 1.6 billion positive hedge impact, underlying production was EUR 4.1 billion, primarily in Germany, the US and Italy. Off-balance sheet funds declined by EUR 1.1 billion, as inflows in Germany and the US were offset by negative market impacts. ING Direct added 472,000 new clients, an increase of 2.2% versus 30 September.
Total underlying income was EUR -838 million, including the EUR 1,670 million of impairments. Interest results were up strongly by 42.9% thanks to rate cuts from central banks worldwide. Despite the ongoing competition for retail funds and higher funding costs, the interest margin rose to 0.99%.
Operating expenses rose 7.0%, mainly from higher marketing costs and the inclusion of Interhyp from August 2008. Investment costs decreased 15% from the prior quarter to EUR 75 million. In 2009, ING Direct will reduce expenses by about EUR 150 million through lower operating and marketing expenses, and a headcount reduction of approximately 600 full-time positions.
The addition to the provision for loan losses was EUR 115 million, driven by an increase in the US reflecting higher delinquencies in the mortgage market and lower recoveries. In ING Direct’s US mortgage portfolio, non-performing loans rose to 2.7% from 1.9% at 31 September. The portfolio continues to perform better than the benchmark for prime adjustable-rate mortgages.
The high level of impairments drove after-tax RAROC to -84.8%. Excluding impairments after-tax RAROC was approximately 22%. Average economic capital rose 56% to EUR 4.0 billion, reflecting methodology enhancements to capture higher risk and volatility in the current environment.

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APPENDICES
     
Appendix 1:
  Key Figures per Quarter
 
   
Appendix 2:
  Divestments & Special Items
 
   
Appendix 3:
  ING Group Consolidated P&L: 4th Quarter
 
   
Appendix 4:
  ING Group Consolidated P&L: Full Year 2008
 
   
Appendix 5:
  ING Group Consolidated Balance Sheet
 
   
Appendix 6:
  ING Group Change in Shareholders’ Equity
 
   
Appendix 7:
  ING Group Shareholders’ Equity
 
   
Appendix 8:
  Insurance P&L by Business Line
 
   
Appendix 9:
  Insurance Investment & Other Income
 
   
Appendix 10:
  Banking P&L by Business Line
 
   
Appendix 11:
  Banking Commission, Investment & Other Income
 
   
Appendix 12:
  Life New Business Production
 
   
Appendix 13:
  Subprime RMBS, Alt-A RMBS and CDO/CLOs at 31 December 2008
 
   
Appendix 14:
  Pre-Tax Impairments, Fair Value Adjustments, Revaluations and Other Market Impacts
 
   
Appendix 15:
  Financial Assets at Fair Value by Classification
 
   
Appendix 16:
  Accounting Treatment of Financial Assets
Additional information is available in the following documents published at www.ing.com
- ING Group Quarterly Report
- ING Group Statistical Supplement
- Analyst Presentation
- US Statistical Supplement
ING Group’s Annual Accounts are prepared in accordance with International Financial Reporting Standards as adopted by the European Union (‘IFRS-EU’).
In preparing the financial information in this press release, the same accounting principles are applied as in the 2007 ING Group Annual Accounts. The financial statements for 2008 are in progress and may be subject to adjustments from subsequent events. All figures in this press release are unaudited. Small differences are possible in the tables due to rounding.
Certain of the statements contained in this release are statements of future expectations and other forward looking statements. These expectations are based on management’s current views and assumptions and involve known and unknown risks and uncertainties. Actual results, performance or events may differ materially from those in such statements due to, among other things, (i) general economic conditions, in particular economic conditions in ING’s core markets, (ii) changes in the availability of, and costs associated with, sources of liquidity such as interbank funding, as well as conditions in the credit markets generally, including changes in borrower and counterparty creditworthiness, (iii) the frequency and severity of insured loss events, (iv) mortality and morbidity levels and trends, (v) persistency levels, (vi) interest rate levels, (vii) currency exchange rates, (viii) general competitive factors, (ix) changes in laws and regulations, and (x) changes in the policies of governments and/or regulatory authorities. ING assumes no obligation to update any forward-looking information contained in this document.

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APPENDIX 1: KEY FIGURES PER QUARTER
ING Group: Key Figures per Quarter
                                                                   
In EUR million   4Q2008     3Q2008     2Q2008     1Q2008       4Q2007     3Q2007     2Q2007     1Q2007  
       
Underlying result before tax
                                                                 
Insurance Europe
    -186       101       397       339         357       362       679       441  
Insurance Americas
    -992       -214       375       297         439       490       579       555  
Insurance Asia/Pacific
    -209       19       124       182         112       151       153       159  
Corporate line Insurance
    -1,149       -453       250       -117         897       291       531       -84  
       
Underlying result before tax
from Insurance
    -2,536       -547       1,146       702         1,805       1,294       1,942       1,071  
       
Wholesale Banking
    -366       40       365       570         512       279       604       665  
Retail Banking
    75       420       558       638         522       651       619       610  
ING Direct
    -1,411       -47       179       155         73       120       171       165  
Corporate line Banking
    -139       -629       -2       43         45       53       -65       -56  
       
Underlying result before tax from Banking
    -1,841       -216       1,101       1,405         1,151       1,103       1,329       1,384  
       
Underlying result before tax
    -4,377       -763       2,247       2,107         2,957       2,397       3,271       2,455  
       
Taxation
    -1,230       -185       329       509         260       375       467       504  
Underlying result before minority interests
    -3,147       -578       1,918       1,598         2,697       2,022       2,812       1,938  
Minority interests
    -46       8       -23       24         53       72       76       65  
       
Underlying net result
    -3,101       -585       1,941       1,574         2,644       1,950       2,727       1,887  
       
Net gains/losses on divestments
    -217       178       2       45         -37       444                  
Net result from divested units
    -74       4       5       15         -26       -5       20       7  
Special items after tax
    -320       -74       -28       -94         -98       -83       -188          
       
Net result
    -3,711       -478       1,920       1,540         2,482       2,306       2,559       1,894  
       
Result per share (in EUR)
    -1.82       -0.22       0.94       0.74         1.18       1.08       1.18       0.88  
       

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APPENDIX 2: DIVESTMENTS & SPECIAL ITEMS
Divestments & Special items after tax per Quarter
                                                                   
In EUR million   4Q2008     3Q2008     2Q2008     1Q2008       4Q2007     3Q2007     2Q2007     1Q2007  
       
Underlying net result
    -3,101       -585       1,941       1,574         2,644       1,950       2,727       1,887  
       
Net gains/losses on divestments
                                                                 
- sale Taiwan
    -214                                                            
- sale Mexico Insurance
            182                                                    
- sale Chile Health
    -3       -4               62                                    
- sale NRG
                    2       -17         -129                          
- IPO Brasil
                                      93                          
- sale Belgian broker business
                                              418                  
- sale RegioBank
                                              26                  
       
Total gains/losses on divestments
    -217       178       2       45         -37       444                  
       
Net result from divested units1
    -74       4       5       15         -26       -5       20       7  
       
Net special items:
                                                                 
- nationalisation / annuity business in Argentina
    -188                                                            
- integration costs Citistreet
    -13       -47                                                    
- restructuring provisions and hedges OYAK Bank
                                      -76       -71                  
- not launching ING Direct Japan
    -65                                                            
- combining ING Bank and Postbank
    -54       -27       -22       -24         -23       -12       -188          
- unwinding Postkantoren BV/rebuilding branch network
                    -6       -70                                    
       
Total special items
    -320       -74       -28       -94         -98       -83       -188          
       
Net result
    -3,711       -478       1,920       1,540         2,482       2,306       2,559       1,894  
       
 
1   Including EUR-77 million for Taiwan

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APPENDIX 3: ING GROUP CONSOLIDATED P&L: 4TH QUARTER
ING Group: Consolidated Profit & Loss Account on Underlying Basis
                                                             
    ING Group1       Insurance       Banking  
In EUR million   4Q2008     4Q2007     Change       4Q2008     4Q2007       4Q2008     4Q2007  
             
Gross premium income
    9,703       11,802       -17.8 %       9,703       11,802                    
Interest result banking operations
    3,231       2,298       40.6 %                         3,217       2,308  
Commission income
    1,216       1,179       3.1 %       497       491         719       688  
Total investment & other income
    -609       4,385       -113.9 %       2,014       3,749         -2,514       696  
             
Total underlying income
    13,540       19,664       -31.2 %       12,214       16,042         1,421       3,692  
             
Underwriting expenditure
    13,004       12,586       3.3 %       13,004       12,586                    
Operating expenses
    4,036       3,857       4.6 %       1,350       1,348         2,686       2,509  
Other interest expenses
    267       233       14.6 %       362       301                    
Addition to loan loss provisions/impairments
    610       32                 34       1         576       31  
             
Total underlying expenditure
    17,917       16,707       7.2 %       14,750       14,237         3,262       2,540  
             
Underlying result before tax
    -4,377       2,957       -248.0 %       -2,536       1,805         -1,841       1,151  
             
Taxation
    -1,230       260       -573.1 %       -493       110         -737       150  
Underlying result before minority interests
    -3,147       2,697       -216.7 %       -2,043       1,695         -1,104       1,001  
Minority interests
    -46       53       -186.8 %       -7       27         -39       26  
             
Underlying net result
    -3,101       2,644       -217.3 %       -2,036       1,669         -1,065       975  
             
Net gains/losses on divestments
    -217       -37                 -217       -37                    
Net result from divested units
    -74       -26                 -74       -26                    
Special items after tax
    -320       -98                 -201                 -119       -98  
             
Net result
    -3,711       2,482       -249.5 %       -2,527       1,605         -1,184       877  
             
 
1   Including inter-company eliminations
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APPENDIX 4: ING GROUP CONSOLIDATED P&L: FULL YEAR 2008
ING Group: Consolidated Profit & Loss Account on Underlying Basis
                                                             
    ING Group1       Insurance       Banking  
In EUR million   FY2008     FY2007     Change       FY2008     FY2007       FY2008     FY2007  
             
Gross premium income
    43,151       45,044       -4.2 %       43,151       45,044                    
Interest result banking operations
    11,042       9,001       22.7 %                         11,085       9,061  
Commission income
    4,959       4,833       2.6 %       2,064       1,907         2,895       2,926  
Total investment & other income
    6,522       15,317       -57.4 %       9,020       12,853         -2,250       2,627  
             
Total underlying income
    65,675       74,196       -11.5 %       54,235       59,805         11,731       14,614  
             
Underwriting expenditure
    48,910       47,154       3.7 %       48,910       47,154                    
Operating expenses
    15,190       14,742       3.0 %       5,188       5,220         10,002       9,522  
Other interest expenses
    978       1,094       -10.6 %       1,269       1,317                    
Addition to loan loss provisions/impairments
    1,383       126       n.a.         103       1         1,280       125  
             
Total underlying expenditure
    66,461       63,116       5.3 %       55,471       53,692         11,282       9,647  
             
Underlying result before tax
    -786       11,080       -107.1 %       -1,235       6,113         449       4,967  
             
Taxation
    -577       1,605       -136.0 %       -373       732         -204       873  
Underlying result before minority interests
    -209       9,475       -102.2 %       -862       5,381         653       4,094  
Minority interests
    -38       267       -114.2 %       31       155         -69       112  
             
Underlying net result
    -171       9,208       -101.9 %       -893       5,226         722       3,982  
             
Net gains/losses on divestments
    7       407                 7       381                 26  
Net result from divested units
    -50       -4                 -50       -4                    
Special items after tax
    -515       -369                 -248                 -267       -369  
             
Net result
    -729       9,241       -107.9 %       -1,183       5,603         454       3,638  
             
Result per share2
    -0.36       4.32       -108.3 %                                    
             
Earnings per share
    -0.56                                                      
             
 
1   Including inter-company eliminations
 
2   Result per share differs from Earnings per share under IFRS for the treatment of the non-voting equity securities
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APPENDIX 5: ING GROUP CONSOLIDATED BALANCE SHEET
ING Group: Consolidated Balance Sheet
                                                                         
      ING Group       ING Verzekeringen NV       ING Bank NV       Holdings/Eliminations  
in EUR million     31 Dec. 08     30 Sept. 08       31 Dec. 08     30 Sept. 08       31 Dec. 08     30 Sept. 08       31 Dec. 08     30 Sept. 08  
                         
Cash and balances with central banks
      22,045       20,747         14,440       4,662         18,169       16,899         -10,564       -814  
Amounts due from banks
      48,447       68,575                           48,447       68,575                    
Financial assets at fair value through P&L
      280,504       294,127         106,036       112,614         175,023       182,566         -555       -1,053  
Investments
      258,291       271,868         109,486       119,960         148,805       151,909                    
Loans and advances to customers
      619,791       631,474         25,635       30,469         598,328       608,286         -4,172       -7,282  
Reinsurance contracts
      5,797       5,966         5,797       5,966                                      
Investments in associates
      4,355       5,052         2,723       3,014         1,813       2,172         -180       -134  
Real estate investments
      4,300       4,694         1,118       1,422         2,884       3,271         298          
Property and equipment
      6,396       6,361         710       818         5,686       5,544                    
Intangible assets
      6,915       7,549         4,731       5,187         2,415       2,449         -231       -87  
Deferred acquisition costs
      11,843       12,295         11,843       12,295                                      
Other assets
      62,977       47,106         29,700       14,179         33,120       33,969         157       -1,042  
                         
Total assets
      1,331,663       1,375,814         312,220       310,586         1,034,689       1,075,640         -15,247       -10,412  
                         
Shareholders’ equity (in parent)
      17,334       23,723         11,892       12,292         22,889       19,024         -17,447       -7,592  
Minority interests
      1,594       1,911         520       785         1,232       1,323         -159       -197  
Non-voting equity securities (“Core tier-1 securities”)
      10,000                                                     10,000          
                         
Total equity
      28,928       25,634         12,413       13,077         24,121       20,347         -7,606       -7,789  
                         
Subordinated loans
      10,281       10,178         6,928       7,364         21,657       20,498         -18,304       -17,684  
Debt securities in issue
      96,488       99,978         4,728       4,752         84,272       87,876         7,488       7,349  
Other borrowed funds
      31,198       26,426         13,153       9,309                           18,045       17,117  
Insurance and investment contracts
      240,790       259,752         240,790       259,752                                      
Amounts due to banks
      152,265       178,290                           152,265       178,289                    
Customer deposits and other funds on deposits
      522,783       557,203                           537,683       565,760         -14,900       -8,557  
Financial liabilities at Fair Value through P&L
      188,398       172,614         5,217       2,229         183,671       170,531         -489       -146  
Other liabilities
      60,532       45,738         28,991       14,102         31,021       32,339         520       -703  
                         
Total liabilities
      1,302,735       1,350,179         299,807       297,509         1,010,568       1,055,293         -7,641       -2,623  
                         
Total equity and liabilities
      1,331,663       1,375,814         312,220       310,586         1,034,689       1,075,640         -15,247       -10,412  
                         

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APPENDIX 6: ING GROUP CHANGE IN SHAREHOLDERS’ EQUITY
ING Group: Change in Shareholders’ Equity
                                                                         
      ING Group       ING Verzekeringen NV       ING Bank NV       Holdings/Eliminations  
in EUR million     4Q 2008     FY 2008       4Q 2008     FY 2008       4Q 2008     FY 2008       4Q 2008     FY 2008  
                         
Shareholders’ equity beginning of period
      23,723       37,208         12,292       17,911         19,024       25,511         -7,593       -6,214  
                         
Net result for the period
      -3,711       -728         -2,525       -1,265         -999       772         -187       -236  
Unrealised revaluations of equity securities
      -1,388       -5,639         -1,450       -4,127         62       -1,344                 -168  
Unrealised revaluations of debt securities
      -3,229       -13,332         -2,685       -7,895         -544       -5,437                    
Deferred interest crediting to life policyholders
      378       2,193         378       2,193                                      
Realised gains/losses equity securities released to P&L
      937       783         840       554         97       174                 55  
Realised gains/losses debt securities realised to P&L
      1,215       1,813         116       464         1,099       1,349                    
Change in cashflow hedge reserve
      668       746         1,090       1,350         -355       -556         -67       -48  
Other revaluations
      -172       -14         -176       -29         9       20         -5       -5  
Changes in treasury shares
                                                                       
- due to the share buyback programme and hedge
      -64       -2,030                                             -64       -2,030  
- portfolio employee options
      449       4,904                                             449       4,904  
- due to the cancellation of shares
      -449       -4,904                                             -449       -4,904  
Exchange rate differences
      -623       -564         -69       -106         -553       -457         -1       -1  
Excercise of warrants and options/capital injections
              448         4,050       5,450         5,000       7,200         -9,050       -12,202  
Cash dividend/coupon to the Dutch State
      -425       -3,600                 -2,800                 -4,250         -425       3,450  
Employee stock option and share plans
      -5       31         -18       40         10       67         3       -76  
Other revaluations
      30       20         49       152         39       -160         -58       28  
                         
Total changes
      -6,389       -19,874         -400       -6,019         3,865       -2,622         -9,854       -11,233  
                         
Shareholders’ equity end of period
      17,334       17,334         11,892       11,892         22,889       22,889         -17,447       -17,447  
                         

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APPENDIX 7: ING GROUP SHAREHOLDERS’ EQUITY
ING Group: Shareholders’ Equity
                                                                         
      ING Group       ING Verzekeringen NV       ING Bank NV       Holdings/Eliminations  
in EUR million     31 Dec. 08     30 Sept. 08       31 Dec. 08     30 Sept. 08       31 Dec. 08     30 Sept. 08       31 Dec. 08     30 Sept. 08  
                         
Share capital
      495       499         174       174         525       525         -204       -200  
Share premium
      9,182       9,182         9,824       5,774         16,392       11,392         -17,034       -7,984  
Revaluation reserve equity securities
      973       1,424         -107       503         1,020       861         60       60  
Revaluation reserve debt securities
      -13,456       -11,442         -8,271       -5,702         -5,185       -5,740                    
Revaluation reserve crediting to life policyholders
      2,235       1,857         2,235       1,857                                      
Revaluation reserve cashflow hedge
      1.177       509         1,360       270         -129       226         -54       13  
Other revaluation reserve
      569       733         138       306         436       427         -5          
Currency translation reserve
      -1,918       -1,295         -1,192       -1,123         -476       77         -250       -249  
Treasury shares reserve
      -866       -1,251                                             -866       -1,251  
Other reserves
      18,943       23,507         7,731       10,233         10,306       11,256         906       2,018  
                         
Shareholders’ equity
      17,334       23,723         11,892       12,292         22,889       19,024         -17,447       -7,593  
                         
Minority interests
      1,594       1,911         520       785         1,232       1,323         -159       -196  
Non-voting equity securities (“Core tier-1 securities”)
      10,000                                                     10,000          
                         
Total equity
      28,928       25,634         12,413       13,077         24,121       20,347         -7,606       -7,789  
                         

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APPENDIX 8: INSURANCE P&L BY BUSINESS LINE
Insurance: Profit & Loss Account
                                                                                                                         
    Total Insurance       Insurance Europe       Insurance Americas       Insurance Asia/Pacific       Corporate Line  
In EUR million   4Q2008     4Q2007     Change       4Q2008     4Q2007     Change       4Q2008     4Q2007     Change       4Q2008     4Q2007     Change       4Q2008     4Q2007  
                         
Gross premium income
    9,703       11,802       -17.8 %       2,469       2,383       3.6 %       5,323       6,313       -15.7 %       1,900       3,095       -38.6 %       10       13  
Commission income
    497       491       1.2 %       123       116       6.0 %       316       273       15.8 %       58       100       -42.0 %       1       2  
Direct investment income
    2,225       2,702       -17.7 %       934       930       0.4 %       1,225       1,473       -16.8 %       236       430       -45.1 %       -171       -130  
Realised gains & fair value changes
    -212       1,047       -120.2 %       -40       79       -150.6 %       -245       -207       -17.8 %       1,100       86                 -1,027       1,089  
Total investment & other income
    2,013       3,749       -46.3 %       894       1,008       -11.3 %       980       1,266       -22.6 %       1,336       516       158.9 %       -1,198       959  
                         
Total underlying income
    12,213       16,042       -23.9 %       3,486       3,507       -0.6 %       6,619       7,852       -15.7 %       3,294       3,711       -11.2 %       -1,187       974  
                         
Underwriting expenditure
    13,003       12,586       3.3 %       3,043       2,661       14.4 %       6,946       6,706       3.6 %       3,013       3,206       -6.0 %       2       12  
Operating expenses
    1,350       1,348       0.1 %       480       390       23.1 %       614       619       -0.8 %       234       310       -24.5 %       22       29  
Other interest expenses
    362       301       20.3 %       148       99       49.5 %       50       88       -43.2 %       256       81       216.0 %       -93       34  
Other impairments
    34       1                 2       1       100.0 %       1                                                   32          
                         
Total underlying expenditure
    14,749       14,237       3.6 %       3,673       3,150       16.6 %       7,611       7,413       2.7 %       3,503       3,598       -2.6 %       -37       75  
                         
Underlying result before tax
    -2,536       1,805       -240.5 %       -186       358       -152.0 %       -992       439       -326.0 %       -209       113       -285.0 %       -1,149       897  
                         
Taxation
    -493       110       -548.2 %       13       56       -76.8 %       -254       87       -392.0 %       -61       7       -971.4 %       -192       -39  
Result before minority interests
    -2,042       1,695       -220.5 %       -200       302       -166.2 %       -738       352       -309.7 %       -148       106       -239.6 %       -957       936  
Minority interests
    -7       27       -125.9 %       -1       5       -120.0 %       21       26       -19.2 %       3       12       -75.0 %       -30       -16  
                         
Underlying net result
    -2,036       1,669       -222.0 %       -199       296       -167.2 %       -759       326       -332.8 %       -151       94       -260.6 %       -927       952  
                         
Net gains/losses on divestments
    -217       -37                                           -3       93                 -214                                 -129  
Net result from divested units
    -74       -26                                           3       -26                 -78                                    
Special items after tax
    -201               4                                   -201                                                              
                         
Net result from Insurance
    -2,527       1,605       -257.5 %       -199       296       -167.2 %       -960       392       -344.9 %       -443       94       -571.3 %       -927       823  
                         
KEY FIGURES
                                                                                                                       
Assets under management (end of period)
    403       474       -15.0 %       135       155       -12.9 %       186       213       -12.7 %       82       106       -22.6 %                  
Staff (FTEs end of period)
    49,551       58,451       -15.2 %       14,533       14,452       0.6 %       26,043       33,276       -21.7 %       8,922       10,655       -16.3 %                  
                         

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APPENDIX 9: INSURANCE INVESTMENT & OTHER INCOME
Insurance Investment & Other Income
                                                                                                                         
    Total Insurance       Insurance Europe       Insurance Americas       Insurance Asia/Pacific       Corporate Line  
In EUR million   4Q2008     4Q2007     Change       4Q2008     4Q2007     Change       4Q2008     4Q2007     Change       4Q2008     4Q2007     Change       4Q2008     4Q2007  
                         
Income from debt securities and loans
    2,097       1,716                 675       672                 1,173       1,330                 172       242                 76       -528  
Dividend income
    67       175                 10       84                 48       50                 8       40                         1  
Rental income
    15       25                 11       18                 4       5                         2                            
Other
    47       787                 238       156                 1       88                 55       146                 -247       397  
                         
Direct investment income
    2,225       2,702       -17.7 %       934       930       0.4 %       1,225       1,473       -16.8 %       236       430       -45.1 %       -171       -130  
                         
Realised gains/losses on bonds
    -206       -56                 23       6                 -235       -66                 9       4                 -4          
Realised gains/losses on equities
    -869       1,258                 18       72                 25       23                 -20       16                 -891       1,147  
Realised gains/losses & fair value changes private equity
    -209       6                 -203       6                                           -6                                    
Change in fair value real estate investments
    -280       -19                 -282       -15                                           1       -4                            
Change in fair value non-trading derivatives
    1,353       -142                 404       10                 -35       -165                 1,115       71                 -132       -58  
                         
Realised gains/losses & fair value changes on investments
    -212       1,047       -120.2 %       -40       79       -150.6 %       -245       -207       n.a.         1,100       86       n.a.         -1,027       1,089  
                         
Total underlying investment & other income
    2,013       3,749       -46.3 %       894       1,008       -11.3 %       980       1,266       -22.6 %       1,336       516       158.9 %       -1,198       958  
                         

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APPENDIX 10: BANKING P&L BY BUSINESS LINE
Banking: Profit & Loss Account
                                                                                                                         
    Total Banking       Wholesale Banking       Retail Banking       ING Direct       Corporate Line  
In EUR million   4Q2008     4Q2007     Change       4Q2008     4Q2007     Change       4Q2008     4Q2007     Change       4Q2008     4Q2007     Change       4Q2008     4Q2007  
                         
Interest result
    3,217       2,308       39.4 %       1,145       449       155.0 %       1,427       1,352       5.5 %       696       487       42.9 %       -52       20  
Commission income
    719       688       4.5 %       297       281       5.7 %       318       383       -17.0 %       105       26       303.8 %       -1       -2  
Investment income
    -1,846       148                 -126       164       -176.8 %       -5       9       -155.6 %       -1,640       -24                 -76       -2  
Other income
    -668       548       -221.9 %       -645       305       -311.5 %       -51       116       -144.0 %       1       40       -97.5 %       27       87  
                         
Total underlying income
    1,421       3,692       -61.5 %       672       1,200       -44.0 %       1,690       1,860       -9.1 %       -838       529       -258.4 %       -102       102  
                         
Operating expenses
    2,686       2,509       7.1 %       784       778       0.8 %       1,408       1,245       13.1 %       458       428       7.0 %       37       58  
Gross result
    -1,265       1,183       -206.9 %       -112       422       -126.5 %       282       615       -54.1 %       -1,296       101                 -139       45  
Addition to loan loss provision
    576       31                 254       -90                 207       93       122.6 %       115       28       310.7 %       0       0  
                         
Underlying result before tax
    -1,841       1,151       -259.9 %       -366       512       -171.5 %       75       522       -85.6 %       -1,411       73                 -139       45  
                         
Taxation
    -737       150       -591.3 %       -82       102       -180.4 %       24       103       -76.7 %       -512       11                 -167       -66  
Result before minority interests
    -1,104       1,001       -210.3 %       -284       410       -169.3 %       52       419       -87.6 %       -899       62                 28       111  
Minority interests
    -39       26       -250.0 %       -40       15       -366.7 %       1       11       -90.9 %       0       0                 0       0  
                         
Underlying net result
    -1,065       975       -209.2 %       -244       395       -161.8 %       50       408       -87.7 %       -899       62                 28       110  
                         
Net gains/losses on divestments
    0       0                 0       0                 0       0                 0       0                 0       0  
Net result from divested units
    0       0                 0       0                 0       0                 0       0                 0       0  
Special items after tax
    -119       -98                 0       -36                 -54       -57                 -65       0                 0       -6  
                         
Net result from Banking
    -1,184       877       -235.0 %       -244       359       -168.0 %       -3       351       -100.9 %       -965       62                 28       105  
                         
KEY FIGURES
                                                                                                                       
Net return on equity (year-to-date)
    1.8 %     16.7 %                                                                                                        
Interest margin
    1.19 %     0.94 %                                                                   0.99 %     0.74 %                          
Underlying cost/income ratio
    189.0 %     68.0 %               116.7 %     64.8 %               83.3 %     66.9 %               n.a.       80.9 %                          
Risk costs in bp of average CRWA
    81       3                 67       -23                 107       25                 87       14                            
Risk-weighted assets (end of period)
    343,388       402,727       -14.7 %       177,197       165,921       6.8 %       95,002       153,828       -38.2 %       67,864       79,674       -14.8 %       3,324       3,303  
Underlying RAROC before tax
    -29.5 %     21.5 %               -9.9 %     17.2 %               9.6 %     39.3 %               -133.1 %     11.2 %                          
Underlying RAROC after tax
    -17.3 %     19.2 %               -7.9 %     13.6 %               7.3 %     31.6 %               -84.8 %     9.5 %                          
Economic capital (average over period)
    22,227       16,424       35.3 %       9,948       7,790       27.7 %       6,244       5,354       16.6 %       3,991       2,559       56.0 %       2,043       721  
Staff (FTEs end of period)
    75,109       66,182       13.5 %       15,463       15,014       3.0 %       49,665       42,285       17.5 %       9,980       8,883       12.3 %                  
                         

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APPENDIX 11: BANKING COMMISSION, INVESTMENT & OTHER INCOME
Banking Commission, Investment & Other Income
                                                                                                                         
    Total Banking       Wholesale Banking       Retail Banking       ING Direct       Corporate Line  
In EUR million   4Q2008     4Q2007     Change       4Q2008     4Q2007     Change       4Q2008     4Q2007     Change       4Q2008     4Q2007     Change       4Q2008     4Q2007  
                         
Funds transfer
    173       158       9.5 %       26       14       85.7 %       134       138       -2.9 %       13       7       85.7 %       0       0  
Securities business
    202       126       60.3 %       61       8       662.5 %       65       98       -33.7 %       76       17       347.1 %       0       4  
Insurance broking
    40       40       0.0 %       3       -1                 36       39       -7.7 %       0       1       -100.0 %       0       0  
Management fees
    161       250       -35.6 %       97       152       -36.2 %       61       95       -35.8 %       3       3       0.0 %       0       -1  
Brokerage and advisory fees
    57       80       -28.8 %       47       73       -35.6 %       7       5       40.0 %       2       2       0.0 %       0       0  
Other
    87       34       155.9 %       62       35       77.1 %       16       7       128.6 %       10       -3                 -1       -5  
                         
Total underlying commission income
    719       688       4.5 %       297       281       5.7 %       318       383       -17.0 %       105       26       303.8 %       -1       -2  
                         
Rental income
    48       58       -17.2 %       50       62       -19.4 %       0       -2                 0       0                 -2       -2  
Other investment income
    2       25       -92.0 %       2       14       -85.7 %       3       12       -75.0 %       0       0                 -3       -1  
                         
Direct income from investments
    50       83       -39.8 %       53       76       -30.3 %       3       10       -70.0 %       0       0                 -5       -3  
                         
Realised gains/losses on bonds
    -1,721       -47                 -72       -28                 -3       4       -175.0 %       -1,645       -24                 0       1  
Realised gains/losses on equities
    -112       103       -208.7 %       -38       107       -135.5 %       -4       -4                 0       0                 -70       0  
Change in fair value real estate
    -63       10       -730.0 %       -68       10       -780.0 %       0       0                 5       0                 0       0  
                         
Realised gains/losses & fair value changes
    -1,896       65                 -178       88       -302.3 %       -8       -1                 -1,640       -24                 -70       1  
                         
Total underlying investment income
    -1,846       148                 -126       164       -176.8 %       -5       9       -155.6 %       -1,640       -24                 -76       -2  
                         
Valuation results non-trading derivatives
    -190       287       -166.2 %       -564       178       -416.9 %       -38       11       -445.5 %       45       78       -42.3 %       367       19  
Net trading income
    -387       38                 -47       18       -361.1 %       -18       34       -152.9 %       -13       -39                 -309       26  
Other
    -91       223       -140.8 %       -34       108       -131.5 %       5       71       -93.0 %       -31       2                 -32       42  
                         
Total underlying other income
    -668       548       -221.9 %       -645       305       -311.5 %       -51       116       -144.0 %       1       40       -97.5 %       27       87  
                         

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APPENDIX 12: LIFE NEW BUSINESS PRODUCTION
Life Insurance Value of New Business Statistics
                                                                                                                                                                   
      Value of       Internal                                                             Present Value of                         Investment in New       Acquisition Expense  
      New Business       Rate of Return       Single Premiums       Annual Premiums       New Sales (APE)       Premiums       VNB/PV Premiums       Business       Overruns  
In EUR million     4Q2008     4Q2007       FY2008     FY2007       4Q2008     4Q2007       4Q2008     4Q2007       4Q2008     4Q2007       4Q2008     4Q2007       4Q2008     4Q2007       4Q2008     4Q2007       4Q2008     4Q2007  
                                                       
Benelux
      27       30         12.0 %     12.4 %       511       482         76       51         127       99         1,072       880         2.5 %     3.4 %       78       41         7       -3  
Rest of Europe
      67       170         23.8 %     18.4 %       287       389         100       169         129       208         1,368       3,921         4.9 %     4.3 %       48       88         6       1  
                                                       
Insurance Europe
      94       200         17.1 %     15.8 %       799       871         176       220         256       307         2,440       4,801         3.9 %     4.2 %       126       129         13       -2  
                                                       
U.S.
      21       77         11.6 %     11.3 %       3,174       5,270         350       343         667       870         3,679       6,867         0.6 %     1.1 %       198       286         -5       -1  
Latin America
      27       35         18.1 %     15.8 %       531       47         115       129         168       134         148        198         18.2 %     17.7 %       31       38         2       3  
                                                       
Insurance Americas
      49       111         12.6 %     11.8 %       3,706       5,317         465       473         836       1,004         3,827       7,066         1.3 %     1.6 %       229       324         -3       2  
                                                       
Australia & NZ
      12       14         19.7 %     21.4 %       299       1,056         28       36         57       142         455       1,234         2.6 %     1.1 %       14       16         -1       0  
Japan
      -4       5         10.7 %     11.1 %       471       709         42       45         90       116         687       886         -0.6 %     0.6 %       47       39         3       4  
South Korea
      12       41         17.5 %     22.8 %       43       49         114       226         119       231         501       1,106         2.4 %     3.7 %       26       36         14       -20  
Taiwan
              56                 20.0 %               146                 124                 139                 912                 6.1 %               32                 -5  
Rest of Asia
      9       12         12.9 %     10.2 %       24       73         60       72         62       79         331       379         2.7 %     3.2 %       28       27         7       1  
                                                       
Insurance Asia/Pacific
      28       128         14.0 %     16.8 %       836       2,033         244       503         328       706         1,974       4,516         1.4 %     2.8 %       115       151         24       -21  
                                                       
Total
      170       440         13.9 %     14.3 %       5,341       8,221         885       1,196         1,419       2,018         8,241       16,383         2.1 %     2.7 %       470       603         34       -21  
                                                       

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APPENDIX 13: SUBPRIME RMBS, ALT-A RMBS AND CDO/CLOS AT 31 DECEMBER 2008
Subprime RMBS, Alt-A RMBS and CDO/CLOs at 31 December 2008
                                                                                   
          31 December 2008       Change in 4Q2008       30 September 2008  
                  Revaluations
through Equity
    Market value in %       Writedowns through     Revaluation
through Equity
                      Revaluations
through Equity
    Market value in %  
In EUR million   Business Line     Market value     (pre-tax)     purchase price       P&L (pretax)     (pre-tax)     Other changes1       Market value     (pre-tax)     purchase price  
                   
 
  Insurance Europe       20       0                         0       -5         25       0          
 
  Insurance Americas       1,654       -1,015                 -14       -401       39         2,030       -614          
 
  Insurance Asia             0                         0       -1         1       0          
 
  Wholesale Banking       41       -76                 -12       -11       -3         67       -65          
 
  ING Direct       63       -55                 -24       -6       3         90       -49          
                   
Total Subprime RMBS
          1,778       -1,146       58.1 %       -50       -418       33         2,213       -728       73.0 %
                   
 
  Insurance Americas       2,111       -1,203                 -142       -362       2         2,613       -841          
 
  Insurance Asia       10       -1                         1       0         9       -2          
 
  Wholesale Banking       399       -115                 -26       -48       -39         512       -67          
 
  ING Direct       16,327       -6,155                 -1,646       -59       108         17,924       -6,096          
                   
Total Alt-A RMBS
          18,847       -7,474       66.4 %       -1,814       -468       71         21,058       -7,006       74.4 %
                   
 
  Insurance Europe       708       -39                         -32       633         107       -7          
 
  Insurance Americas       2,700       -158                 -147       -98       -835         3,780       -60          
 
  Insurance Asia       11       -62                 -12       -9       4         28       -53          
 
  Wholesale Banking       50       -93                 -26       -36       -707         819       -57          
 
  ING Direct                                         0       0                            
                   
Total CDOs/CLOs2
          3,469       -352       77.8 %       -185       -175       -905         4,734       -177       91.5 %
                   
Total
          24,094       -8,972                 -2,049       -1,061       -801         28,005       -7,911          
                   
 
1   Including FX changes, purchases, sales, redemptions and reclassifications
 
2   Includes Synthetic CDOs at notional value

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APPENDIX 14: PRE-TAX IMPAIRMENTS, FAIR VALUE ADJUSTMENTS, REVALUATIONS AND OTHER MARKET IMPACTS
Pre-tax Impairments, Fair Value Adjustments, Revaluations and Other Market Impacts: 4Q 2008
                                                                                                   
      Group       Insurance
Total
      Europe     Americas     Asia/Pacific     Corporate Line       Banking
Total
      Wholesale     Retail     ING Direct     Corporate Line  
                               
Impairments and fair value adjustments
                                                                                                 
Subprime
      -50         -14                 -14                         -36         -11               -25          
Alt-A
      -1,814         -142                 -142                         -1,672         -26               -1,646          
CDOs/CLOs
      -185         -159                 -147       -12                 -26         -26                          
                               
Subtotal pressurised assets
      -2,049         -315                 -303       -12                 -1,734         -63               -1,670          
                               
Equity securities
      -686         -643         -40               -23       -580         -43         -23       -4               -16  
Financial institutions
      -67         -46                 -46                         -21         -21                          
Other debt securities
      -202         -139         -2       -121       -13       -4         -63         -63                          
                               
Total impairments and fair value adjustments
      -3,004         -1,143         -41       -469       -48       -584         -1,861         -171       -4       -1,670       -16  
                               
Revaluations
                                                                                                 
Real estate
      -612         -280         -282               1                 -332         -332                          
Private equity
      -267         -267         -167       -94       -6                                                      
                               
Total revaluations
      -879         -547         -449       -94       -5                 -332         -332                          
                               
Other market volatility
                                                                                                 
Equity securities capital gains
      -296         -227         -12               -3       -212         -69         -15                       -54  
Debt securities capital gains
      -78         -78         35       -134       22                                                      
Equity DAC unlocking
      -313         -313                 -313                                                              
Equity hedge/Japan/NN separate account
      -210         -210         -77               -267       134                                              
Other1
      -366         -366         117       -286       -27       -170                                              
                               
Total of other market volatility
      -1,263         -1,194         63       -733       -276       -248         -69         -15                       -54  
                               
1   Mainly non-equity related DAC unlocking and fair value changes on derivatives

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APPENDIX 15: FINANCIAL ASSETS AT FAIR VALUE BY CLASSIFICATION
Financial Assets at Fair Value by Classification
                                                                                           
in EUR million     Total assets at fair value  
Breakdown ING Group by classification     31 Dec. 08     %       30 Sept. 08     %       30 June 08     %       31 March 08     %       31 Dec. 07     %  
                               
A Published price quotations in an active market
      361,746       69 %       367,710       67 %       418,548       70 %       426,011       74 %       450,948       75 %
B Valuation techniques supported by observable market data
      133,602       26 %       153,700       28 %       175,164       29 %       144,354       25 %       147,862       25 %
C Valuation techniques not supported by observable market inputs
      28,007       5 %       28,658       5 %       3,613       1 %       3,382       1 %       4,217       1 %
                               
Total
      523,355 1     100 %       550,068       100 %       597,325       100 %       573,747       100 %       603,027       100 %
                               
                                                                                           
      Asset Backed Securities (ABS, part of total assets at fair value)  
Breakdown ING Group by classification     31 Dec. 08     %       30 Sept. 08     %       30 June 08     %       31 March 08     %       31 Dec. 07     %  
                               
A Published price quotations in an active market
      24,506       34 %       30,698       38 %       57,634       73 %       54,581       72 %       59,346       71 %
B Valuation techniques supported by observable market data
      24,445       34 %       24,525       31 %       20,611       26 %       21,269       28 %       23,472       28 %
C Valuation techniques not supported by observable market inputs
      22,867       32 %       25,096       31 %       470       1 %       450       1 %       415          
                               
Total
      71,818       100 %       80,319       100 %       78,715       100 %       76,300       100 %       83,233       100 %
                               
                                                                                           
      Subprime RMBS, Alt-A RMBS and CDOs (part of ABS)  
Breakdown ING Group by classification     31 Dec. 08     %       30 Sept. 08     %       30 June 08     %       31 March 08     %       31 Dec. 07     %  
                               
A Published price quotations in an active market
      3,293       14 %       4,926       18 %       23,948       85 %       21,895       81 %       26,229       82 %
B Valuation techniques supported by observable market data
      432       2 %       373       1 %       4,279       15 %       5,293       19 %       5,920       18 %
C Valuation techniques not supported by observable market inputs
      20,010       84 %       22,362       81 %       19                 10                 17          
                               
Total
      23,735       100 %       27,661       100 %       28,246       100 %       27,198       100 %       32,166       100 %
                               
1   Financial assets at fair value through P&L 280,504 + Investments (fair value and Held to Maturity HTM) 258,291 — adjustments for HTM part in Investments 15,440

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APPENDIX 16: ACCOUNTING TREATMENT OF FINANCIAL ASSETS
This appendix summarises the accounting treatment (measurement, fair value changes, impairment) for the most significant classes of financial assets.
Loans and advances to customers, Amounts due from Banks
This class includes lending. These are measured in the balance sheet at amortised cost, which is the initial cost price, minus principal repayments, plus or minus the cumulative amortisation of premiums/ discounts and minus impairments. Loans are considered impaired if, due to a credit event, it is probable that the principal and/or interest may not be fully recovered. Declines in fair value due to market fluctuations in interest rates, credit spreads, liquidity, etc. do not result in an impairment, because future cash flows are not affected. Impairments on loans are recognised through the loan loss provision, which represents the difference between balance sheet value and the estimated recoverable amount. Additions/releases to/from the loan loss provision are reflected in the P&L as risk costs.
Investments — Available for sale
This class includes debt and equity securities (including asset backed securities), which are intended to be held for an indefinite period of time but may be sold before maturity. These securities are measured in the balance sheet at fair value. Changes in fair value are recognised in the revaluation reserve in shareholders’ equity. The revaluation is transferred in full to the P&L upon disposal (realised capital gain/loss) or impairment. Debt securities are considered impaired if, due to a credit event, it is probable that the principal and/or interest may not be fully recovered. Declines in fair value due to market fluctuations in interest rates, credit spreads, liquidity, etc. do not result in an impairment, because future cash flows are not affected. Equity securities are considered impaired if there is a significant or prolonged decline of fair value below cost.
Investments — Held to maturity
This class includes debt securities for which there is an explicit, documented intent and ability to hold to maturity. The accounting treatment is similar to Loans and advances to customers.
Financial assets at fair value through P&L
This class includes trading assets, investments for risk of policyholders, derivatives and assets designated as at fair value through profit and loss. These items (except for derivatives used for cash-flow hedging) are measured in the balance sheet at fair value, with changes in fair value reflected directly in the profit and loss account.
A full description of the accounting policies is included in the 2007 Annual Accounts.

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SIGNATURE
     Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
             
    ING Groep N.V.
(Registrant)
   
 
           
 
           
 
  By:   /s/ H. van Barneveld
 
   
 
           H. van Barneveld
     General Manager Group Finance & Control
   
 
           
 
           
 
  By:   /s/ W.A. Brouwer
 
   
 
            W.A. Brouwer
      Assistant General Counsel
   
Dated: February 18, 2009