Catalyst, a leading Customer Success software company, recently named by peer-to-peer review site G2 as a leader in customer success and customer revenue, today named Mark Kosoglow, former SVP of Global Sales at Outreach, as the company’s first Chief Revenue Officer. Kosoglow will lead sales, success, support, and revenue operations teams to continue growing market impact for Catalyst.

"As Catalyst continues to provide customer success teams with the data, insights, and solutions needed to create growth from their customers, I’m pleased to add Mark to our team to lead Catalyst’s own revenue growth," said Edward Chiu, Co-Founder & CEO at Catalyst. "Our customers are leveraging Catalyst to transform their customer success function during uncertain economic times, and adding Mark to our leadership team will strengthen our ability to support our customers."

Kosoglow joined Outreach as its first employee in 2014 and played a key role in making the company the #1 Sales Execution Platform on the market, growing revenue from $0 to $200MM+ in 7 years and the company to 1500 employees.

"As a long-time executive at one of the fastest-growing SaaS companies ever, I learned the most effective way to fuel growth is to drive meaningful revenue outcomes for your customers. Market shifts have forced companies to look to their existing customers for revenue growth; however, today, they do not have the strategy, process, or tools. I believe Catalyst is the future of revenue that unifies sales and customer success into a single engine of growth,” said Kosoglow.

Today’s announcement comes just days after G2 named Catalyst a leader in the Customer Success and Customer Revenue Optimization categories, supporting the momentum Catalyst has built as a platform of choice for Customer Success professionals. G2 is a respected peer-to-peer review site located in Chicago.

Catalyst is seeing increased business momentum and demand for its platform as businesses increase their focus on customer retention, expansion, advocacy, and growth efficiency in revenue organizations.

About Catalyst

Catalyst is the intuitive and flexible Customer Success Platform built by Customer Success Managers (CSMs), for CSMs. Catalyst helps Customer Success teams centralize siloed customer data, get a clear line of sight into customer health, and scale customer journeys that drive retention, expansion, and advocacy. Catalyst provides robust integrations, flexible platform configuration, intuitive easy-to-adopt design, and deep CS expertise to overcome the most daunting roadblocks on the path to driving retention, scaling CS teams, and making Customer Success central to their organization.

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