The Law Office of Jim Pagano cuts record review time 60%, freeing hours for strategy and client care

The Law Office of Jim Pagano, a Boulder personal injury firm, turned a $50,000 offer into a $500,000+ payout after adopting EvenUp's Proactive Personal Injury AI Platform™, according to a new case study from EvenUp.

EvenUp's Missing Docs Check automatically flags mismatches between medical records and bills. "EvenUp tells us what a case is missing. That's a gem of a feature," said Jim Pagano, Owner of The Law Office of Jim Pagano.

That capability proved decisive in a trucking case a larger firm had already negotiated down to $50,000, urging the client to accept. Using AI Playbooks™, Pagano's team found medical providers whose records were missing from the file. Once added to the demand, the insurer returned with a policy-limit offer ten times the original amount, on the same facts the prior firm had reviewed. AI Playbooks™ also surfaced a second, unidentified defendant, pursued separately for an additional six-figure settlement.

"The beauty of EvenUp is that it's a brand new, unbiased set of eyes on cases another firm has already worked," Pagano said. "AI Playbooks help surface what hasn't been done yet, like witnesses who haven't been interviewed or providers you can get more records and bills from."

Pagano also uses EvenUp's Companion™ tool to prepare for adjuster negotiations. "Using Companion alongside AI Playbooks is like having a scrimmage against the adjuster," he said. "It helps you make a plan so you're strategically taking the negotiation in a direction that you want."

Before EvenUp, Pagano spent roughly 80% of his time on manual record review and 20% on legal strategy, a ratio that has now reversed. "AI makes you a better human, and that's the exact opposite of what I think most people might assume," he said.

Results:

• 10x settlement increase: $50,000 to $500,000+
• $100,000+ additional settlement from a newly identified defendant
• 60% more time redirected to legal strategy and client communication

About EvenUp

EvenUp's mission is to close the justice gap with AI that helps injury firms deliver fairer outcomes for injury victims. EvenUp is backed by investors including Bessemer Venture Partners, B Capital, REV, Premji Invest, Lightspeed, Bain Capital Ventures, SignalFire, NFX, and DCM.

View source version on businesswire.com: https://www.businesswire.com/news/home/20261001021144/en/

"The beauty of EvenUp is that it's a brand new, unbiased set of eyes on cases another firm has already worked"