Customers see AMA Rates Cut by 8% and Clinician Quality Scores Improved by 46%

Sunwave, a leading provider of modern software solutions for behavioral health and substance use organizations, announced the consolidation of its two legacy brands, Lightning Step Technologies and Sunwave Health, under a single name: Sunwave.

The consolidated brand reflects the strategic intent behind the 2025 merger: to build the behavioral health industry's most complete AI-native technology solution, combining electronic medical records (EMR), customer relationship management (CRM), and revenue cycle management (RCM) in a single system. Customers will continue to be supported on the technology they use today as Sunwave advances its roadmap.

“Bringing Sunwave Health and Lightning Step together has always been about creating a stronger future for the clinicians who rely on us,” said Brent Michael, CEO of Sunwave. “The Sunwave brand reflects our ongoing commitment to innovation that reduces burden and gives clinicians time back.”

Sunwave customers are already seeing results from the combined team's work:

• 40% reduction in administrative time
• 25% fewer billing errors
• 20% reduction in days in A/R
• 46% improvement in clinician quality scores
• 8% drop in AMA rates—a significant industry challenge.

"Before we partnered with Sunwave, our therapists were navigating fragmented tools, reformatting notes and chasing documentation across systems,” said Brian Wind, PhD, Chief Clinical Officer, JourneyPure. “Our team had experienced a real downturn in key performance indicators, and our tools were not operating as a unified system. Implementing Sunwave's AI-native platform transformed our operations and care delivery, proving that the tools you give your staff really do matter.”

Sunwave’s AI capabilities include SIA, a native AI tool designed for behavioral health workflows. SIA helps generate progress notes and session summaries, reducing documentation burden and supporting more consistent clinical workflows.

To learn more, visit sunwavehealth.com.

About Sunwave

Sunwave delivers the behavioral health industry's most complete AI-native platform, connecting admissions, clinical, billing, and alumni engagement in one place. This eliminates fragmented workflows and disconnected data environments through a single login, a unified data layer, and SIA, the first ISO 42001-certified AI tool designed specifically for behavioral health documentation and clinical decision support. Sunwave customers report measurable improvements in clinical outcomes, administrative efficiency and revenue cycle performance. For more information, visit www.sunwavehealth.com.

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