Standard Insurance Company (The Standard) announced today that Cale Benner was promoted to assistant vice president of Total Experience in IT.

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Cale Benner, Assistant Vice President, Total Experience in IT at The Standard

In this role, Benner leads the company’s Total Experience strategy, driving meaningful and unified experiences that are intuitive, personalized and effective in meeting the evolving needs of The Standard’s customers and employees. Additional responsibilities include managing the company’s Voice of the Customer program, storytelling, design, accessibility and process re-engineering. In addition, Benner oversees the Contact Center and customer relationship management technology platforms, ensuring all customer touchpoints are in harmony.

“I’m delighted to announce this well-deserved promotion,” said Greg Chandler, executive vice president of Information Technology at The Standard. “Cale’s leadership in this area is critical to our success in providing compelling and engaging experiences for our customers.”

Before joining The Standard in 2021, Benner led digital and user experience teams at Unum, focusing on driving digital adoption and customer satisfaction. He also held leadership roles at Colonial Life including director of Customer Experience and chief of staff.

About The Standard

Established in 1906, The Standard is a family of companies dedicated to helping customers achieve financial well-being and peace of mind. We are a leading provider of financial protection products and services for employers and individual customers. Our products include group and individual disability insurance, group life and accidental death and dismemberment insurance, group dental and group vision insurance, absence management and paid family leave services, retirement plans products and services and annuities for employers and individual customers. For more information about The Standard, visit standard.com and follow us on LinkedIn and Instagram.

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“Cale’s leadership in this area is critical to our success in providing compelling and engaging experiences for our customers.”