Global digital business services leader TP (ex-Teleperformance) today announced the company is expanding its operations in Brownsville, Texas, with the opening of a second operations center and more than 300 new jobs.

The new Brownsville BTX center spans 30,229 square feet and is located seven blocks from TP’s existing Brownsville facility. The second site will help TP to quickly scale operations to meet growing client demand in the region. The new facility is expected to bring more than 300 new jobs to the area, spanning customer service, technical support and sales roles.

TP’s expansion in Brownsville has resulted in growing demand from clients and reflects the strong workforce and operational excellence at TP’s current Brownsville site, which currently employs nearly 600 people. The second site is located at 2490 Boca Chica Blvd. Suite 103 Brownsville, TX 78521.

“Our Brownsville workforce has shined in operational excellences, and has proven to be one of our most successful and client requested operations in the U.S.,” said Scott Barli, CEO of TP in the U.S. “The new site and growing workforce will support our delivery of AI-powered, human-orchestrated services for many of the world’s leading brands, while creating meaningful employment opportunities in the Rio Grande Valley.”

With this expansion, TP continues to strengthen its position as a trusted partner for brands seeking scalable, AI-powered digital services solutions, while reinforcing its longstanding commitment to the communities in which it operates. Applications for sales and customer service representatives are open for English and bilingual speakers..

ABOUT TP GROUP

TP is a global leader in digital business services which consistently seeks to blend the best of advanced technology with human empathy to deliver enhanced customer care that is simpler, faster, and safer for the world’s biggest brands and their customers. The Group’s comprehensive, AI-powered service portfolio ranges from front office customer care to back-office functions, including high-value digital transformation services, collections and operations consulting. It also offers a range of specialized services such as interpreting and localization, visa and consular services, and recruitment process outsourcing services. The teams of multilingual, inspired, and passionate experts and advisors, spread in close to 100 countries, as well as the Group’s local presence allows it to be a force of good in supporting communities, clients, and the environment.

For more information: www.tp.com.

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