1Point1 Solutions Elevates Akash Karnik to CEO - Global Business as Global Expansion Accelerates

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1Point1 Solutions Elevates Akash Karnik to CEO - Global Business as Global Expansion Accelerates

-- At 1Point1 Solutions Ltd., growth is not just about expanding into new markets; it is about building global leadership that can scale with ambition, integrate with purpose, and deliver measurable business outcomes.

As 1Point1 strengthens its presence across North America and Latin America, while expanding its multi-shore delivery capabilities into Europe and the Middle East, the company remains firmly focused on regulated, high-growth sectors and AI-led transformation in customer experience and business process management.

In line with this next phase of growth, Akash Karnik has been elevated to CEO – Global Business. Having served as Global Chief Operating Officer and Whole-Time Director, Akash has played a central role in shaping 1Point1’s growth journey, operational scale, and strategic direction over the years.

A seasoned business leader with deep expertise in operations, transformation, client growth, fundraising, and M&A, Akash brings a proven track record of building scalable businesses across geographies and leading high-performance teams in dynamic, regulated environments. Over the course of his career at 1Point1, he has helped scale the organization from a small domestic operation into a global BPM and customer experience platform with thousands of professionals, strong profitability, and long-term client partnerships.

In his new role, Akash will lead business growth across the Americas and EMEA, with a clear mandate to accelerate regional expansion, strengthen multi-shore delivery, integrate global capabilities, and enhance client outcomes at scale. His leadership will be pivotal as 1Point1 advances its AI-first strategy, deepens its presence in sectors such as BFSI and other regulated industries, and expands its ability to serve clients through nearshore, offshore, and onshore delivery models.

This elevation also comes at a defining moment for the company following the strategic acquisition of Netcom Business Contact Center, a move that significantly strengthens 1Point1’s presence in Costa Rica, Colombia, Panama, and the broader Americas. The acquisition enhances the company’s ability to deliver multilingual, technology-enabled, and compliance-driven customer management solutions to enterprises seeking resilient and scalable global operating models.

Akash’s leadership philosophy has consistently centered on disciplined scaling, operational rigor, people development, and customer-centric innovation. His ability to combine execution excellence with strategic vision has helped create a business that is not only growing in size, but also evolving in sophistication, capability, and global relevance.

As CEO – Global Business, Akash will continue to drive a unified global agenda focused on growth of the business, growth of people, and growth of long-term value for clients, partners, and stakeholders. His appointment reflects 1Point1’s confidence in a leadership model that blends execution, integration, and innovation to build the next generation of AI-enabled global customer operations.

Know more: 1Point1 leadership profile.

Contact Info:
Name: Akash karnik
Email: Send Email
Organization: 1Point1
Phone: +1 (667) 390-1069
Website: https://www.1point1.com/

Release ID: 89192754

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