Formed through the strategic merger of regional ISPs MTS Media, Premier Broadband, Bay Area Networks, and C2C Broadband, Next Gen Fibre was created with a mission to deliver high-performance, reliable broadband to both urban and rural communities across Ireland. However, the company's growth was initially constrained by legacy routing equipment, which suffered from capacity bottlenecks, configuration issues, and frequent outages that directly impacted the customer experience.
To build a future-ready network core, Next Gen Fibre required a solution that combined robust subscriber management, efficient IP address conservation via CGNAT, and native integration with their Splynx ISP Billing & Network Management System—all while remaining highly cost-effective. netElastic's integrated vBNG and CGNAT solution perfectly aligned with these requirements.
The deployment was completed rapidly with minimal customization, thanks to seamless Splynx AAA integration and technical assistance from ITcare, a network engineering and managed services provider with deep expertise in netElastic deployments.
Since deployment, Next Gen Fibre has experienced outstanding network stability and performance, resulting in a dramatic drop in customer service inquiries.
"Since adopting netElastic, we've seen a huge reduction in support tickets and phone complaints. Customer satisfaction is at a much higher rate," said Liam Keohan, General Manager at Next Gen Fibre. "As our growth continues, we can now spin up capacity for 5,000 new subscribers in hours instead of weeks."
By leveraging netElastic's highly scalable software, Next Gen Fibre is uniquely positioned to agilely expand its network footprint and meet the growing digital needs of Irish households and businesses.
For a comprehensive look at the technical details, implementation process, and business outcomes of this deployment, please refer to the full Next Gen Fibre Success Case Study available on our website.
About Next Gen Fibre
Next Gen Fibre is a leading Irish broadband provider dedicated to bridging the digital divide by delivering reliable, high-speed connectivity to residential and business customers nationwide.
About netElastic
netElastic is a global leader in ISP routing solutions, offering high-performance, scalable Virtual BNG and CGNAT routers that enable service providers to optimize their networks and reduce total cost of ownership.
Photos: (Click photo to enlarge)
Source: netElastic
Read Full Story - Next Gen Fibre Selects netElastic vBNG and CGNAT to Fuel Rapid Nationwide Expansion and Eliminate Network Bottlenecks | More news from this source
Press release distribution by PRLog
