Batteries Plus Broadens Partnership for How-to Content with Multi-Year Deal

Partnership allows Batteries Plus technicians to access vehicle-specific instructional videos, estimated installation times and required tools to improve service

MILWAUKEE, WI / ACCESSWIRE / October 31, 2024 / CarCareKiosk, the leader in vehicle-specific instructional content and data, has announced a long-term partnership with Batteries Plus to utilize CarCareKiosk's proprietary Estimated Installation Times, Required Tools and How-to Videos. Batteries Plus will leverage CarCareKiosk's content and data into its ProSource Point of Service ("POS") system so store associates are able to quickly determine if a customer's battery is a candidate for replacement. Batteries Plus store associates are now equipped with the knowledge of what specific tools are necessary and step-by-step video instructions to successfully complete the replacement for the customer.

"OEMs are increasingly installing batteries in non-intuitive locations away from the heat of the engine bay; locating and replacing batteries has therefore become more complex," said Hans Angermeier, Managing Member of CarCareKiosk. "Our partners need to know how difficult it is to replace a battery, how long the process will take and what specific tools are required for every vehicle on the road. The expansive CarCareKiosk content library, with coverage for over 86% of vehicles in operation ("VIO") and proprietary content management system enable us to provide the right information at the exact point in the customer sale process to optimize value."

As part of the partnership, Batteries Plus is using CarCareKiosk's custom API to pull data directly onto its ProSource POS system. With this implementation, store associates are able to see the estimated installation times, required tools and how-to content for the customer's vehicle at the critical moment of need: when the customer is at the counter, asking to have their battery replaced.

"Having access to CarCareKiosk's standardized how-to data will enhance both the knowledge and confidence of our trusted advisors to determine if they can replace the customer's battery quickly and easily," said Patty Yu, Batteries Plus Director Merchandise Management. "Integrating innovative digital tools from CarCareKiosk into ProSource will make it easier for our advisors to deliver a consistent consumer experience and get our customers right back on the road." Garrett Tortelli, Batteries Plus Senior Merchandise Manager, notes: "This partnership shows how Batteries Plus responds to feedback from our retail teams to get them what they need to deliver the best consumer experience."

Across its 700+ stores nationwide, Batteries Plus offers a selection of auto and light truck batteries covering over 40,000 year, make and model combinations. Offering battery replacement at eligible locations, Batteries Plus associates performed over 300,000 vehicle battery installations in 2023. Stores also offer free battery and charging systems testing.

To learn more about CarCareKiosk and view its database of over 60,000 instructional vehicle instructional vehicle maintenance videos, in 14 categories, all specific by year, make and model, visit carcarekiosk.com.

About CarCareKiosk

CarCareKiosk is the definitive resource for providing vehicle-specific how-to content. With over 60,000 videosin its library and an innovative vehicle category management system, CarCareKiosk provides standardized how-to data for both drivers and industry partners alike. CarCareKiosk's unique architecture is built for scalability, accessibility and seamless integration and the Company has partners using the CarCareKiosk API in websites, apps, POS terminals and category management systems. CarCareKiosk was founded in 2009 and is based in Milwaukee, WI. For more information, please visit www.carcarekiosk.com.

About Batteries Plus:

Batteries Plus, founded in 1988 and headquartered in Hartland, WI, is a leading omni channel retailer of batteries, specialty light bulbs and phone repair services for the direct-to-consumer and commercial channels. The retailer also offers key programming, replacement and cutting services. Through a nationwide network of stores, the company offers a differentiated value proposition of unrivaled product selection, in-stock availability and customer service. Batteries Plus is owned by Freeman Spogli, a private equity firm based in Los Angeles and New York City. For additional information, visit https://www.batteriesplus.com/.

SOURCE: CarCareKiosk