Enables the Company to Deliver High-touch Service with Deep Expertise at National Scale
3Phase Elevator announced today it would leverage one of its existing brands, Specialized Elevator (“the Company”), at the national level moving forward. The Company will continue to provide elevator maintenance, repair, and modernization services through its 15 local independent elevator service brands across 30 markets in 20 states as well as Washington D.C.
The 3Phase Elevator brand will remain in use throughout the greater New England area. This rebranding allows the Company to more seamlessly grow with property managers and national customers in multiple markets. The Specialized Elevator brand not only recognizes the Company’s expertise in maintaining a diverse portfolio of more than 23,000 elevators and escalators, but also underscores its focus on customer care and quality service.
“We’re pleased with the reputation we’ve built in each of our local markets, while simultaneously creating national reach to be in even more places for our customers,” said Jim Core, CEO of Specialized Elevator. “The Specialized Elevator brand reflects the hard work and dedication each one of our teammates puts in every day. Our recent leadership additions and investments in technology will only further enhance the experience customers and employees receive from Specialized Elevator.”
Specialized Elevator has nearly tripled its contracted maintenance units in service since Berkshire Partners invested in the Company in 2021. The Company employs more than 450 members of the International Union of Elevator Constructors (IUEC) making it the largest OEM-agnostic, independent elevator service provider to do so.
In 2023, the Company appointed Jim Core as CEO, hired Silvi Hernandez as CFO, and promoted Donovan McKeever to COO; in 2024, Prasoon Kejriwal was added as the Company’s CIO. These leadership additions allow the Company to augment its technology, further improve its service quality, and continue to scale nationally with an integrated offering.
“When we founded our local independent elevator company 10 years ago, it was with the goal to provide an unwavering commitment to customers that no matter their equipment type or its age, we could find a flexible solution for them,” said Donovan McKeever, who was the former owner of San Francisco Elevator and has more than 27 years of industry experience, including initially as an IUEC mechanic. “Through each of Specialized Elevator’s local brands, we can continue to deliver on that independent service provider promise, but at a national level with a wide range of expertise across our mechanics, which is a truly differentiated value proposition.”
About Specialized Elevator
Specialized Elevator is a leading national provider of elevator and escalator solutions, specializing in maintenance, modernization, and repair for a portfolio exceeding 23,000 units nationwide across 30 markets and more than 20 states. The company unites the largest independent network of vertical transportation service providers in the U.S., combining local branch expertise with the scale and resources of a national organization. With a shared commitment to technical excellence, safety, and customer service, Specialized Elevator delivers reliable, high-quality solutions powered by the latest technology and industry best practices. Specialized Elevator owns and operates a variety of trusted sub-brands across the nation including 24 Hour Elevator, 3Phase, Advanced Elevators, Elevator Industries, EXCEL, Gable Elevators, Hadfield Elevator, Koch Elevator, Mile High Elevator, Next Level Elevator, San Francisco Elevator, The Elevator Company, Willamette Elevator, and West Virginia Elevator. For more information, visit specializedelevator.com.
About Berkshire Partners
Berkshire Partners is a 100% employee-owned, multi-sector specialist investor in private and public equity. The firm’s private equity team invests in well-positioned, growing companies across business & consumer services, healthcare, industrials, and technology & communications. Berkshire is currently investing from its Fund XI, which held its final closing in 2024 with approximately $7.8 billion in commitments. Since inception, Berkshire Partners has made more than 150 private equity investments and has a strong history of collaborating with management teams to grow the companies in which it invests. The firm's public equity group, Stockbridge, founded in 2007, manages a concentrated portfolio seeking attractive long-term investments. For additional information, visit www.berkshirepartners.com.
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“We’re pleased with the reputation we’ve built in each of our local markets, while simultaneously creating national reach to be in even more places for our customers,” said Jim Core, CEO of Specialized Elevator.
Contacts
Media:
Greg Winter
Head of Marketing and Communications
Berkshire Partners
gwinter@berkshirepartners.com