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Articles published by J.D. Power

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Majority of Individual Annuity Customers Struggle with Financial Health, J.D. Power Finds
From J.D. Power
Via Business Wire
Customer Contact Satisfaction among Gas Utility Business Customers Lowest in Eight Years, J.D. Power Finds
From J.D. Power
Via Business Wire
Can You Reach Me Now? Wireless Internet Providers Certainly Can and with High Levels of Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
Life Insurers Miss the Mark on Clarity of Information and Personalization—Particularly Among Younger Customers, J.D. Power Finds
From J.D. Power
Via Business Wire
Rental Car Customer Loyalty Hinges on Trust, J.D. Power Finds
From J.D. Power
Via Business Wire
Skepticism to Advocacy: Most Consumers Have Positive Experience with Robotaxis, J.D. Power Finds
From J.D. Power
Via Business Wire
Better Price on Service: Top Reason Business Wireless Customers Switch, J.D. Power Finds
From J.D. Power
Via Business Wire
Vehicle Alerts Cause Most Complaints About Advanced Driver Assistance Systems, J.D. Power Finds
From J.D. Power
Via Business Wire
Tighter Underwriting Standards Strain Independent Agents’ Relationships with Insurers, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power-GlobalData Automotive Forecast September 2024
From J.D. Power
Via Business Wire
Satisfaction Higher Among Live TV Streaming Customers, J.D. Power Finds
From J.D. Power
Via Business Wire
Telehealth Continues to Score Points for Convenience and Speed, but Overall Experience Varies Widely Between Providers and Across Demographics, J.D. Power Finds
From J.D. Power
Via Business Wire
As Inventory Levels Recover, Loyal Customers Returning to Their Brand of Choice, J.D. Power Finds
From J.D. Power
Via Business Wire
Overcrowded and Overpriced Yet Enjoyable: North American Airports Defy Conventional Logic To Keep Travelers Coming Back for More, J.D. Power Finds
From J.D. Power
Via Business Wire
Rampant Home Insurance Increases Strain Customer Satisfaction—and Drive Policy Shopping, J.D. Power Finds
From J.D. Power
Via Business Wire
It’s Taken Five Years, but Vehicle Multimedia Problems Finally Show Improvement, J.D. Power Finds
From J.D. Power
Via Business Wire
Retirement Plan Websites and Mobile Apps Not Meeting Customer Expectations for Valuable Digital Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
Hotel Management Companies Drive Significantly Better Guest Experiences, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power-GlobalData U.S. Automotive Forecast for August 2024
From J.D. Power
Via Business Wire
Customers Favor AI-Based Technologies but Automakers May Not Have Best Advanced Tech Strategy, J.D. Power Finds
From J.D. Power
Via Business Wire
Small Commercial Insurance Customer Retention Hinges on Trust in Rising Rate Environment, J.D. Power Finds
From J.D. Power
Via Business Wire
Regional Medicare Advantage Plans Have Higher Customer Satisfaction than Commercial Member Health Plans, J.D. Power Finds
From J.D. Power
Via Business Wire
It’s Time Seat Manufacturers Get Heads in the Right Place, J.D. Power Finds
From J.D. Power
Via Business Wire
Tenured Wireless Customers Experience Greater Satisfaction with Cost and Promotions, J.D. Power Finds
From J.D. Power
Via Business Wire
Show Me the Money! Cashback and Value Credit Cards Grow in Popularity as Financial Health of Cardholders Declines, J.D. Power Finds
From J.D. Power
Via Business Wire
Public EV Charging Sees Consistent Progress for Two Consecutive Quarters, J.D. Power Finds
From J.D. Power
Via Business Wire
Auto Dealers Grow Increasingly Uncomfortable with Use of AI in Credit Decision-Making, J.D. Power Finds
From J.D. Power
Via Business Wire
Wireless Call Center Satisfaction Increases for Fifth Consecutive Volume, J.D. Power Finds
From J.D. Power
Via Business Wire
Electric Utilities Search for Customer Buy-In on Sustainability Amid Widespread Environmental Pessimism, J.D. Power Finds
From J.D. Power
Via Business Wire
As Mail Order Pharmacies Continue to Climb in Customer Satisfaction, Chain Drug Stores Fall Behind, J.D. Power Finds
From J.D. Power
Via Business Wire
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